SUMMARY

• Salesforce.com Certified Professional with around 5 years of experience in solid Object - Oriented Analysis, planning and programming specialized abilities incorporating a broad involvement in Salesforce.com CRM and Enterprise services on Classic, Lightning with capability as a Developer and Administrator.
• Certified Salesforce Developer and Administrator with Experience in working across various SFDC implementations covering Sales Cloud, Service Cloud, Community Cloud and App-exchange.
• Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Creating Custom Apps, Custom fields, Profiles, Applying Sharing Rules, Handling Page Layouts, Search Layouts, and Related List and defining Field Dependencies, custom buttons, Validation Rules, workflows, approval processes.
• Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules. Efficient in setting up restricted login hours and IP ranges on profiles and resetting the user passwords.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components to make Lightning mobile Application.
• Expertise in generating and analyzing custom reports and Dynamic dashboards for management and various business unit personnel to provide detail information on key performance indicators.
• Used VisualForce, APEX Database, APEX Triggers and APEX Testing. Designed VisualForce pages with custom controllers and controller extensions to build custom user interfaces for mobile and web apps.
• Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
• Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queueable apex and scheduling jobs using apex scheduler.
• Knowledge on creating required configurations settings for CloudCraze to work properly.
• Have knowledge on CloudCraze technical modules and functionalities.
• Fair knowledge on how to develop CloudCraze product functionality using frontend technologies like Java Script and CSS.
• Used SOQL and SOSL Queries within Governor Limits for data fetching and manipulation needs of the application.
• Experienced in scripting languages like HTML, XML, CSS, WSDL, SOAP, AJAX, APEX Web Services API development skills and Java Script, Web Services-Axis.
• Experience in integrating external web systems with salesforce using REST and SOAP web services.
• Experience working with integration features such as callouts, future methods, Salesforce Web Services API like REST, Bulk & SOAP.
• Used different data management tools such as Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete etc.
• Knowledge and insight on Salesforce Apttus and SalesForce CPQ simplifying the sales quoting process.
• Experienced in deployments of Apex and VisualForce pages across DEV, Test and Production instances.
• Deployment experience using Force.com IDE and change sets as well as hands on Sandbox management experience.
• Good understanding of agile methodology.
• Possess strong logical, analytical and problem-solving skills with positive attitude.

TECHNICAL SKILLS

SALESFORCE TECHNOLOGIES: Apex Classes, Test Classes, SOQL, SOSL, VisualForce, Lightning pages (Pages, Component & Controllers), ETL, S-Controls, Triggers, Custom Objects, Web services, Validation Rules, Work Flows, Dashboards, Reports, Sandbox development and Testing.

SALESFORCE TOOLS: Eclipse, Force.com Eclipse IDE Plug-in, Apex Data Loader, Force.com, CloudCraze, Workbench, Force.com Platform, Sublime Mavens Mate Plug-in, Data Import Wizard, App Exchange.

PROGRAMMING LANGUAGES: Apex, Java, JavaScript, HTML, HTML5, Bootstrap, AJAX, jQuery, AngularJS2, XML, BMI, SSIS.

DATABASE TOOLS: DB2, MS SQL, MS Access,Oracle 10g/9i/8i, OEM.

INTEGRATION & ETL TOOLS: Knowledge Tool, App Exchange Tools, Informatica cloud, CPQ. Source Analyzer, Target Designer, Transformation developer, Workflow Manager, Workflow Designer and Workflow monitor.

Other Tools: DocuSign, Git, GitHub, Bitbucket.

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer

Responsibilities:

• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Agile methodologies (SCRUM) was implemented that includes daily scrum with team and Code Reviews and Status of the user stories on every day basis also participation in retrospective at end of the sprint.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Made Git Commits on everyday basis which was linked to our user story in Jira.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Demo of the user stories to the Business at the end of every Sprint
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, E-mail templates, workflow rules and actions, etc.
• Developed lightning Experiences using custom and standard lightning components, styling using CSS if required and, we Implemented using LDS (lightning design systems) in the lightning component to reduce styling from CSS.
• Worked on Captcha page to our Secure Case page for Public Community in which we have created site key for our Organization.
• Experience in creating UI pages for the Mock services which can be provided by business.
• Communication with Service Developers to configure the values from Nautili’s and Fortis Sandboxes before it went to live.
• Given permission to Specific Roles in the Queue based on the values provided by business to view the Cases.
• Created Processes to automate different tasks using Salesforce lightning process builder and Created Custom Labels and Custom Meta data to insert in the Aura Component Bundle.
• Worked on Apex classes, controllers, controller extensions and for test classes we always Maintain Code Coverage to 90% which was required in our Organization.
• Interact with Business Analysts, Other Developers and Team to design better test plan and strategies based on the requirements of the Business.
• Designed various HTML Email templates, Custom Templates for Auto-Response to customers and, we made this Templates for reusable to other requirements.
• Deployment of code from sandbox to DEV, QA and Staging using GIT Hub (Package).

Environment: Saleforce.com platform, Apex Language, VisualForce Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, WSDL,SOAP, Reports, Sandbox, CloudCraze, Eclipse IDE Plug-in.

Confidential, Cary, NC

Salesforce Developer

Responsibilities:

• Worked as enhanced team member and performed the roles of Salesforce.com developer/admin in the organization.
• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and nonfunctional requirements.
• Worked on lightning components, event registration, handlers for performing business logics and actions.
• Upgraded Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Created lightning app for the user to create order and add line items.
• Worked on the lightning bundles to manage the integration with the case management.
• Developed and Customized User interface in Salesforce.com using VisualForce, Apex controllers and Force.com IDE.
• Designed, developed and deployed Apex Classes Extension Classes to support VisualForce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Integrated Sales cloud with external information systems using SOAP API web services.
• Imported data from excel sheets into Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Designed, and developed the Custom objects, validation rules, Page layouts, Components, VisualForce Pages to suit to the needs of the application.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Attended CloudCraze application training which helps to implement advanced functionalities of the CloudCraze application as per the business requirements.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse and Change Sets.

Environment: Saleforce.com platform, Apex Language, VisualForce Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, WSDL,SOAP, Reports, Sandbox, CloudCraze, Eclipse IDE Plug-in.

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes,VisualForce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Used Force.com IDE for development of VisualForce Pages, Apex classes, Triggers and debugging and analyzing logs.
• Developed various VisualForce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Utilized Salesforce1 mobile platform to allow uploading pictures relating to service requests and information about competitive products used.
• Utilized Salesforce1 mobile platform to allow uploading pictures relating to service requests and information about competitive products used.
• Experience in security and sharing model, SSO, Salesforce configuration, desktop/mobile integrations.
• Experience working with Salesforce mobile integration resolving cases on the go and deployed applications from Sandbox to production.
• Developed VisualForce pages using components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link and Command Button.
• Implemented SFDC Integration using REST/SOAP Web Service API'S. Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.
• Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards.
• Worked on customer portals and communities administration. Created Custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Created VisualForce pages for custom login and configuration of communities.
• Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Worked with various salesforce.com objects Account, Contact, Leads, Opportunity, Cases, Order standard objects.
• Performed Salesforce.com configuration activities creating Users, Roles, Profiles, Organization Wide Defaults, Permission Sets, Public Groups and Queues.
• Used Salesforce Connect to access product information stored on an external system.
• Developed complex validation rules, formula fields according to the application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.
• Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.
• Used Email to Case, Web to Case features and created a community where the customers can create, update and manage their cases.
• Utilized Salesforce1 mobile platform to allow uploading pictures relating to service requests.
• Deployed customizations from Sandbox to other environments using Eclipse and Change Sets.

Environment: Salesforce.com, Apex, VisualForce (Pages, Component & Controllers), Lightning (components and controllers), Communities, REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports, Ajax, JQuery, Custom Objects, Custom Tabs, Data Migration, SOQL, SOSL.