SUMMARY

• Over 25 years of Experience as a Programmer Analyst (Cobol)
• Over 15 years of Financial Industry experience in Consumer Credit Card Processing
• Over 15 years of Experience in Mainframe IBM OS/MVS environment using ISPF/TSO, DB2, IMS, JCL
• Over 4 years as Business Analyst designing Call Center Applications
• Over 5 years working in Agile Methodology Environment
• Experience creating Business Requirement, Functional Design, and Technical Design Documents
• Experience gathering requirements, facilitating meetings
• Experience interacting with internal/external LOB, developers, QA, technical groups, and 3rd party vendors

TECHNICAL SKILLS

• COBOL - JCL - IMS - DB2 - CICS - TSO - ISPF
• File Aid - Xpeditor - Endevor
• XMLM - SQL
• SharePoint – Outlook – G-Suites
• MS Office; Word, Visio, PowerPoint

PROFESSIONAL EXPERIENCE

Confidential

Senior Programmer Analyst

Responsibilities:

• Achieved certification as Agile Scrum Master – worked within the Agile methodology
• Analyzed, designed, and coded new processes, and applications based on customers’ requirements
• Proficient in Cobol, VSAM, JCL, ISPF, TSO, CICS, IMS, and DB2 technologies.
• Responsible for researching, analyzing, and implementing TIPS to replace the existing PubSub Messaging System.
• Provided high quality technological solutions that addressed business needs by designing, and developing applications within Agile methodology standards.
• Utilized Mainframe tools: JCL, DB2, ISPF, TSO, REXX, MQ Series, Endevor, Mercury Test Director.
• Participated in Sprint planning sessions to set, and review objectives for passed, current, and future Sprints.
• Documented, and facilitated design reviews, provided input into design recommendations, information/data flow, and with Software Development Life Cycle (SDLC) in all planning steps.
• Analyzed, designed, developed, coded, tested, implemented, and monitored production software for new or existing online, and batch processes.
• Interacted with Client thru entire SDLC to ensure accuracy.
• Tested, and documented changes within ATS Documents.
• Facilitated Demo sessions via Web-Ex or Skype sharing Test Results with Client to ensure accuracy
• Instrumental in Cobol 6.1 conversion process.
• Worked remote from March 2020 thru Sept 2020

Confidential

Consultant - Defect Manager

Responsibilities:

• Responsible for assisting Line of Business (LOB) with defect resolution during conversion from Confidential to Confidential – TS2 system.
• Assisted LOB in the prioritization, and management of defects.
• Initiated, and facilitated meetings between LOB, and Client ( Confidential ).
• Created, and maintained daily defect summation reports for senior management.
• Utilized HP Quality Center to monitor/ track defects to resolution.

Confidential

Business Analyst

Responsibilities:

• Consulted with internal, and/or external customers, and 3rd party venders eliciting Business Requirements.
• Provided analytical expertise based on application, and process knowledge to recommend solutions to meet business needs.
• Created functional specification documentation consisting of documented workflows, and business rules; screen prototypes, traceability
• Defined, and assisted Development with designing technology-based solutions to meet business requirements
• Responsible, and accountable for managing all deliverables at the Program, Project or BAU levels throughout the SDLC.
• Created requirements documentation with estimated hours, costs, and risk analysis.
• Tracked requirements through Traceability Matrix tables in design documentation.
• Created Functional, and Technical Design Documents using Word, and Visio. Technical documentation included data mapping, database structures, and GUI screen format layouts.
• Designed, and created GUI screen prototypes, technical, and functional flow charts using Visio.
• Facilitated meetings, unit tested applications, ensuring applications were functioning appropriately, technically sound, and well-integrated to ensure all functionality was working as designed.
• Coordinated with offshore testers to clarify instructions, and functionality differences between the GUI screens, and the functionality of a TS2 mainframe application.
• Facilitated meetings with internal, and external clients, development teams, technical groups, and 3rd party venders to ensure the designs, and workflows met all the requirements, and functionality agreed upon Developed functional, and technical flowcharts
• Facilitated design walkthroughs, and review sessions with peers, customers, developers, and testers to ensure the workflow applications were designed to function in conjunction with current mainframe environment.
• Used Mercury Test Director, and Service Manager to track/research, and resolve defects discovered during testing.
• Wrote SQL queries to determine inconsistencies between the GUI data, and the mainframe database to determine if the issue was within the XML packets or in the mainframe programming logic.
• Extensive use of documentation repository SharePoint for file storage, and sharing with internal/external clients.

Confidential

Senior Programmer Analyst

Responsibilities:

• Supported, maintained, and enhanced existing Batch, and Online applications for TS2 platform for Consumer Credit Card processing.
• Analyzed, designed, and coded new processes, and applications based on customers requirements
• Proficient in Cobol, VSAM, JCL, ISPF, TSO, CICS, IMS, and DB2 technologies.
• Instrumental in redesign of the Event Logging database, batch, and on-line applications.
• Provided high quality technological solutions that addressed business needs by designing, and developing applications within current methodology standards.
• Lead the development for the Promotional activity, Transaction data, Account level data for Business, and Consumer as well as Business level data for Business Accounts for Chase Card Services conversion.
• Designed, and coded the process for Chase to Recoup moneys from Government (military) personnel for Private Label Charged Off accounts.
• Designed, and coded Europeanization of all Reports for Events, and Correspondence to handle European dates, phone, and monetary values.
• Utilized Mainframe tools: JCL, DB2, ISPF, TSO, REXX, MQ Series, Endevor, Mercury Test Director.
• Adhered to coding/testing standards, and procedures. Participated in project planning sessions with project managers, business analysts, and team members to analyze business requirements, and provide IT solutions.
• Documented, and facilitate design reviews, provided input to the design recommendations, and provided input to information/data flow, and complied with Software Development Life Cycle (SDLC) in all planning steps.
• Designed, and wrote technical, and business user training manuals.
• Analyzed, designed, developed, coded, tested, implemented, and monitored production software for new or existing online, and batch processes.
• Troubleshoot issues to JCL, and/or application during batch processing on-call production support.