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Sr. Technical Analyst Resume

SUMMARY

  • I am a business systems analyst with over 17 years experience in retail support, warehousing, manufacturing, and inventory management experience.
  • I have a well - rounded operations/analytical background with experience in OMS, WMS, and EDI systems as well as operational support and training.
  • I also have a solid knowledge of Informix SQL, Teradata, MySQL, MS Access, MS SQL, SQL Server, EDI X-12 map development, and EDI XML map creation.
  • With these skills, I've successfully and seamlessly implement new accounts, provide proven cost savings and improved upon operational efficiencies.

TECHNICAL SKILLS

  • EDI Source HQ, Ramp, GXS (Inovis) Bizmanager/ Bizconnect, Inovis Mapper
  • Microsoft Office (Word/Access/Excel/Outlook/Visio/Project), VBS, VBA, JavaScript, ZPL
  • MS SQL, SQL Server 2008/2012, Informix SQL, Teradata, Hadoop, MySQL
  • Tableau, Oracle Developer, Manhattan ILS (WMS),Manhattan SCALE,Manhattan WMOS, (WMS) Provia (WMS), Synapse (WMS)

PROFESSIONAL EXPERIENCE

Sr. Technical Analyst

Confidential

Responsibilities:

  • Supported North American warehouse operations for six warehouses
  • Managed system interfaces for all inbound and outbound transactions enduring the timely processing of all shipments for the warehouses
  • Managed upgrade project from Manhattan WMOS to Manhattan Scale project
  • Configured, tested and trained end users on Manhattan Scale processes
  • Developed custom SQL scripts and stored procedures used for processing orders

EDI Analyst

Confidential

Responsibilities:

  • Partnered with other teams/departments to seamlessly migrate clients from legacy systems WMS and EDI platforms to Synapse and 1EDISource for multiple facilities with minimal impact on operations
  • Developed new EDI maps (transaction sets 204, 210, 214, 850, 852, 856. 943, 944, 947.940, 945,990) in X12 and XML formats in 1EDISource HQ
  • Developed documents to support operations using Crystal Reports (pick list, packing list,Bill of lading, invoice and other operations facing supporting documents upon request
  • Quickly resolved EDI errors in legacy and 1EDISource platforms while working with operations to find and resolve root cause of errors

Business Analyst

Confidential

Responsibilities:

  • Responsible for migrating clients from legacy systems to CargoWise EDI Enterprise software, gathering EDI requirements for developing message maps,
  • Developed training materials and conducted classes training associates on the new system
  • Developed multiple custom VBA scripts to create custom solutions to operational problems
  • Partnered with teammates to optimize existing reporting by eliminating redundancies or by replacing inefficient processes with more efficient methods

Senior Analyst

Confidential

Responsibilities:

  • Responsible for complete understanding of the business process and technical systems that facilitate the process of inventory management. Through this in depth understanding of the business and technical process' I was able to be held accountable for continuing to improve upon existing processes through re-engineering them
  • I would develop custom reports supporting Sears Holdings Corporation's inventory management division which included developing custom SQL scripting using Teradata, MySQL, and Hadoop/ Hive as well as by developing custom visualizations using Tableau in order to provide insight into daily operational issues
  • I worked closely with teammates to optimize or improve upon existing reporting by eliminating redundancies or by replacing inefficient processes with more efficient methods. As part of script development I also automated the processes utilizing Windows batch processing, VBS, or MS Outlook rules

Business Analyst/EDI Analyst

Confidential

Responsibilities:

  • Managed EDI Communications with all EDI customers, including mapping and configuration of the application for FTP and AS2 communication protocols
  • Implemented EDI projects from planning, UAT testing, through implementation and support
  • Worked with trading partners to provide solutions to address the root causes of data errors that prevented orders from interfacing
  • Created custom SQL scripts that allowed expanded functionality within Manhattan's ILS application
  • Developed label templates using ZPL (Zebra Programming Language) for UCC- 128 labels;
  • Developed UCC-14 and UPC labels using Bar Tender
  • Partnered with software providers to develop and test custom modifications for Manhattan ILS;
  • Created 856 X-12 maps for multiple retail establishments and served as the retail compliance expert for Confidential
  • Provided on-call ILS and EDI support for 12 warehouses

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