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Software Engineering Intern Resume

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Houston, TX

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TECHNICAL SKILLS:

Languages:

Proficient in: C, C++, C#, TCL

Familiar with: PHP, HTML, Python

Software & Technologies:

Database: MySQL, SQL *Plus, Oracle

Platforms: Microsoft Windows, Windows Server 2003 - 2008, Mac OSX, and Linux

Other: VMware, Perforce, ASP.NET, JSP, Symantec Ghost, Go1984, Windows Server Manager

Networking: HP and Cisco Switches

EXPERIENCE:

Software Engineering Intern

Confidential, Houston, TX

Responsibilities:

  • Working in the Windows Content team
  • Design and create custom checks for customers
  • Working with SQL and WMIC queries
  • Resolve problem reports created by the QE team
  • Setup and deploy testing environments through VMware
  • Install and manage multiple database platforms
  • Manage DNS server for testing environment
  • Pioneered intern training system
  • Train interns

IT Technician

Confidential, Houston, TX

Responsibilities:

  • Built and configured servers with Windows 2008 32/64
  • Repaired and managed database and production servers
  • Managed user accounts using Active Directory
  • Configured and managed security cameras with Go1984
  • Managed and repaired 150+ testing center desktop machines
  • Built and implemented desktop images through Symantec GhostCast
  • Supported and troubleshot Panasonic ToughBook laptops
  • Created laptop images to act as mobile Tutoring machines
  • Configured and deployed HP ProCurve switches
  • Replaced switch blades and any hardware failures
  • Managed tutoring wireless network from SonicWall TZ170

IT Technician

Confidential, Bellaire, TX

Responsibilities:

  • Managed client IP phones and accounts
  • Configured desktop machines with Windows XP and applications
  • Repaired and configured desktop hardware and software
  • Managed accounts through Active Directory
  • Resolved hardware and driver issues for all Canon and HP printers
  • Maintained highest completion of tickets through Remedy
  • Resolved security issues and breaches
  • Administered Blackberry Mail Server and Blackberry devices
  • Managed and repaired Cisco Catalyst 2950 series switches
  • Resolved VPN issues for clients
  • Supported client users remotely through Dameware

Technical Support Representative

Confidential, Austin, TX

Responsibilities:

  • Level 2 technical support for multiple ISP’s
  • Configured modem and router firmware
  • Tested and repaired problems remotely with LogMeIn
  • Maintained and supported MozyPro online backup
  • Installation and troubleshooting of CA Anti-Virus software

Database Programmer

Confidential

Responsibilities:

  • Designed a relational database to be used for Software Engineering project in SQL
  • Participated as a team through analysis and ERD construction up to delivering the final product

Team Leader

Confidential

Responsibilities:

  • Led the software engineering team to design a fully functioning website with a database backend
  • Followed the Iterative and Incremental development lifecycle
  • Written in C# and ASP.NET with a MySQL database

Programmer

Confidential

Responsibilities:

  • Created a Client and Server utilizing HTTP protocol
  • Designed a network with a PThreads-based driver, sender, and receiver.

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