Splunk ITSI Manager Resume

PROFESSIONAL EXPERIENCE

Confidential

Splunk ITSI Manager

Responsibilities:

Managing a team of 3 Splunk ITSI Developers
Gather requirements from client and assign it to team members and delivery of tasks
Plan, deploy, manage, and administer ITSI app in a clustered Splunk environment
Overseeing the LOE/planning and conducting Service decompositions, collaborating with team leads for requirements gathering
IT Service Intelligence (ITSI) app installation / Glass tables configuration
Data ingestion of various data sources (app/db.)
Data onboarding of Oracle DB logs and translate/re - create the reports/alerts in SPL from SQL scripts
Created custom apps (TA’s) for data ingestion - with custom props.conf
Managed / Updated forwarder configurations
Creation of reports / alerts and KO’s
Managed SLA to deliver tasks on time and prioritize

Confidential, Washington DC

Splunk Professional Services Consultant

Responsibilities:

Core Build
IT Service Intelligence (ITSI) app installation / Glass tables configuration
Data onboarding / Data migration / Data ingestion
ES correlation search configuration
Cloud / Cluster management
Index creation / CIM mapping
Wrote complex searches, Created & Implemented Reports/Dashboards/Alerts
Used Splunk DB connect app to connect to relational databases and perform searches and create knowledge objects
Experience with apache access logs, CyberArk logs, network & windows logs for performance evaluation and alert management

Confidential

Senior Splunk Engineer

Responsibilities: