SUMMARY

• Having around 11 years of IT experience with a good functional knowledge in Retail, Payroll, Pre - payroll, Payment systems, Insurance and banking domains.
• Experienced in different task of Analyzing Requirement, technical design, preparing the High-level specification, coding, Unit testing, System testing, analyzing tests results, JOB scheduling and implementation in project SDLC.
• Have strong experience on GEAC (Infor) Payroll Application, RTS (Retail Transactions Switch) EFT Application, Infopac tools.
• Having 50 months of onsite experience to closely work with Clients and multiple vendors to give the best deliverables.
• Worked with Onshore-Offshore model to effectively support the applications and make sure the projects are on track
• Involved in every phase of project’s SDLC including requirements gathering, Designing, Developing, Testing, Deployment and Production Support.
• Understanding and Planning of requirements, system design, and programs
• Have a good experience with Programming skills to develop legacy IBM Mainframe Batch and online Applications using COBOL, PL/I, DB2, SQL, CICS, IMS DB, File Aid, Endevor, Changeman, PANVALET
• Experienced in mainframe reporting languages like EASYTRIEVE and FOCUS
• Experience handling and working within various development Projects both in Waterfall Model and Agile model. Performed the responsibilities of Senior developer, Project Coordination, Functional lead in different projects.
• Having a basic Knowledge on Assure and Sales force cloud technologies.
• Have an extensive knowledge in Retail industry and Payroll Area.
• Good experience in managing a team of 15+ members for 5 years.
• Performed multiple roles as a Developer, Tester and Lead and Business analyst.
• Possess Strong analytical & debugging skills.
• Possess sound expertise in IBM Mainframe Technologies and basic programming skills in OOPs.
• Experienced in SORT/ICETOOL, SQL, Data Analysis, ZEKE, JCL and VSAM
• Experience writing Stored Procs and working with IBM DB2, IMS DB, SQL Server and Teradata DB
• Worked on applications that use MQ services using tools for integration with other applications - IBM MQ, Biztalk Server
• Participated in all the Agile Ceremonies such as PI Planning, Spring Grooming, Retro, Review, Daily Standups, Inspect and Adapt. Experience with defining and grooming Features, User Stories, Enablers and Spikes

TECHNICAL SKILLS

Languages: COBOL, VS COBOL II, PL/I, Easytrieve, FOCUS, SAS, Information Expert, C, DB2-SQL, JCL, CICS, Unix, C#, Stored Procedures

IDE: Quick 3270, Eclipse, Microsoft Visual Studio

Databases: IBM DB2, VSAM, IMS DB, Teradata, SQL Server

Tools: ZEKE, CHGMAN, PANVALET, File Aid, FADB2, SPUFI, DB Visualizer, SAVRS, INFOPAC, NDM, MQ, FTP Clients, SORT/ICETOOL, Xpeditor, AbendAid, IBM MQ, ESP Scheduler, IBM Data Studio

Operating Systems: Windows XP/7, MAC OS X, MVS Z/OS, Windows Server 2008/2012

Packages: Infor E Series, RTS payment systems by Verifone

Enterprise Tools: INFRA, JIRA, Visio, Remedy, Service Now, Slack, SharePoint, Microsoft VSTS (Azure DevOps), OneNote, Outlook, Skype for business, Zoom

PROFESSIONAL EXPERIENCE

Confidential

Technical Lead

Responsibilities:

• Application development using the Confidential in-house mainframe tools, supportive programming languages and DB2/Teradata/ SQL statements.
• Gathering the requirements and prepare Technical Specification Document, Interface Document, High Level Design Document, Detailed Design Document for every project.
• To make sure Confidential ’s settlement process runs smooth with banks every day.
• Work with accounting team to make sure the weekly balancing amounts match.
• Monitor the job runs or the application during the first execution point after the Production Turnover happens
• Work with multiple Payment processors/Banks on day to day issues.
• Analyzing and coding the applications using COBOL, DB2, JCL, VSAM, SQL, TERADATA, C# to build new functionalities as well as fixing the bugs and stabilizing the applications.
• To work on Development of the project to achieve the client requirements.
• Code walk thru for the development done by offshore team.
• Involvement in Support and Maintenance activities.
• Participate in the Sprint Review, Retro and Demo to showcase the solutions to the various Business Owners, Support groups and cross-functional teams as part of the scheduled Agile Sprint End activities.
• Working with MQ admin team to work on MQ service application’s issues.
• Identify recurring issues and provide solutions to permanently fix them. Optimize the existing application workflows by researching and addressing the gaps/false alerts/cycle delays Participate in the review of the Project delivery with the Project Manager and onsite tech lead to ensure project implementation within the defined timelines
• Coordinate with other Technical teams - DBAs, Integration Services, Security, ZOS Admin, Scheduling, BI Admins and respective Support groups to implement the planned and approved deliverables
• Coordinating with Business team for projects prioritization and estimates.
• Coordinating with other Applications and venders for different System Integration Testing flows and Code deployments.
• Sharing the Knowledge on Application and Requirements to offshore team.
• To maintain the quality of project as per the standards of HIPPA / PCI SOX compliance and Client standards.
• Ensuring timely deliveries of work requests.
• Status reporting on the module to Client Manager.
• Resolving problem tickets along with enhancements.
• Report Weekly status to client manager and portfolio manager

Major Tools and O/S Used: RTS by Veifone, Connex By Fisglobal, SQL, DB2 MVS/OS390COBOL, JCL, DB2, SQL, EASYTRIEVE, VSAM, FA, SPUFI, ZEKE, PANVALET, SAVR, SYNC SORT, REMEDY, VSTS, ONE NOTE

Confidential

SME / Team Lead

Responsibilities:

• Gathering the requirements and prepare Technical Specification Document, Interface Document, High Level Design Document, Detailed Design Document for every project.
• To work on Development of the project to achieve the client requirements.
• Code walk thru for the development done by offshore team.
• Hold discussions with PO and Architecture teams during the design phase and while working on the high-level technical design for the requirements.
• Be accountable for providing regular updates to the team, Scrum Master, PO and the business teams on the progress/status of the work through updates to the User Stories and by various other business communication channels
• Involvement in Support and Maintenance activities.
• Coordinating with Business team for projects prioritization and estimates.
• Coordinating with other Applications and venders for different System Integration Testing flows and Code deployments.
• Sharing the Knowledge on Application and Requirements to offshore team.
• Making sure all the JCLs, COBOL programs, PARM members were used from correct versions for development.
• Working with DB2 admin team on different type of DML operations and granting access to needed resources.
• Worked with ZEKE Scheduling team for New Batch flows and other changes.
• To maintain the quality of project as per the standards of HIPPA / PCI SOX compliance and Client standards.
• Working on ahdoc requests by Business like providing the data or statistics.
• Helping the Business Intelligence team in writing complex DB2 queries.
• Ensuring timely deliveries of work requests.
• Involve in Defect tracking and Bug fixing identified during the QA, UAT and production runs. Perform the necessary RCA (Root Cause Analysis) for any identified defects and trigger the proper communication that will benefit other involved parties
• Handing issues using MF abend resolution and debugging tools - Abend aid, Xpeditor, Fault Analyzer
• Status reporting on the module to Client Manager.
• Resolving problem tickets along with enhancements.
• Worked on Enhancement PL/1 programs.
• Worked on Syncsort’s, VSE JCL’s.
• Report Weekly status to client manager and portfolio manager.

Environment: PL/1, COBOL, DB2, VSAM, JCL, VSE Mainframe.

Confidential

Subject Matter Expert

Responsibilities:

• Ensure that the emergency issues are resolved within the written or perceived Service Level Agreements and that all contractual obligations are met or exceeded. Reviewing SLAs on a periodic basis.
• Ensure excellent quality of deliverables, better productivity and efficiency in meeting deadlines for all assignments.
• Working on System upgrade projects, complex developments which includes COMPLEX CHANGEMAN packages with huge number of components.
• Converting the Business requirements into technical Specifications and coordinate the activities between business team and development team.
• Providing the different types of reports to Payroll business team.
• To come up with High Level Design Document to support the application enhancements & Projects.
• Coordinate project activities between CSC offshore and onsite teams.
• Work with business users to gather, analyze the business requirements and assist with cost/benefit analysis since he understands staff capabilities and skills.
• Review processes and procedures and recent issues for a continued focus on performance improvement.
• Finding a quick work around for production issues.
• For production issues which causes customer impact, do a deep dive analysis and finding the permanent fix.
• Worked with various enterprise tools as part of the job duties - JIRA/Service Now/Remedy (Request handling tool), INFRA (Support requests logging tool),
• Giving Root Cause Analysis details to Client and management team.

Environment: IBM Mainframes, COBOL, JCL, DB2, VSAM, PL/1, CICS, IMS-DC.