PROFESSIONAL SUMMARY:

• Over Seven years of experience in SFDC Salesforce.com CRM platform using Visualforce, Apex as Developer and Administrator.
• Experience with Salesforce.com CRM full implementation, migration of Sales, Marketing, Service clouds, Communities and Force.com platform.
• Experience in creating teh Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
• Experience in Approval Processes, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats, work flows, relationships, lookups Design of Visualforce Pages, Snapshots, Dashboards and Email generation according to application requirements and Good web page design skills.
• Salesforce Lightning Experience - Used SLDS for developing Lightning Components, Actions, Event and Server-Side Controller.
• Experience on Salesforce Lightning UI using Aura Components and LWC (Lightning Web Components).
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility , Apex Data Loader Used Salesforce1 simulator during teh development to test if teh lightning components works properly on teh mobile device.
• Highly Skilled in upgrading Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components.
• Hands on Work on Salesforce lightning schema builder , process builder, app builder, components and lightning connect.
• Extensive experience in writing SOQL, SOSL queries, relationship queries in Apex Triggers, Controllers and used Statements and Database methods for performing DML operations.
• Experience in writing Apex unit test classes for Apex classes, Triggers, Batch and Schedule classes and developed test factory class to generate test data for various objects and targeted for 90% for code coverage.
• Experience in deploying Salesforce components across various instance using Change Sets, Force.com Migration tools, Workbench and Eclipse.
• Experience in Salesforce Lightning features like activities, contextual Hovers, Opportunity board, Customizable dashboard.
• Experience with Sales, Marketing and Service cloud, customized and configured Web-to-Lead, Email-to-Case, Assignment rules, Escalation rules and Auto-assignment rules.
• TEMPEffectively handled Meta Data Migrations in Salesforce using Sandboxes Worked with Restful web services along with SOAP and WSDL for third party Integrations.
• Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem-solving skills.

TECHNICAL SKILLS:

Salesforce technologies: Custom Objects, Roles and Profiles, Workflows, Assignments, Approvals, Triggers, Record Types, Dashboards, Roles, Security, Field updates, reports, SOQL, Visualforce Pages. Apex Classes, Apex Trigger, Visualforce, SOQL/SOSL, Aura, lightning components

Force.com Tools: Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Single Sign-On (SSO), Force.com Migration Tool, SOQL, SOSL, Service Cloud, Marketing cloud, Sales Cloud, Salesforce APIs, Force.com Excel Connector.

Languages: Apex, Java

Web Technologies: HTML5, CSS3, XML, REST, SOAP, JavaScript

Operating Systems: Windows, Unix, Linux

Office Tools: Microsoft Project, MS Visio, MS Office

IDE and Editors: Eclipse, My Eclipse and Force.com Eclipse IDE

PROFESSIONAL EXPERIENCE:

Confidential, Morristown, NJ

SFDC Developer

Responsibilities:

• Worked as Salesforce developer in teh design, build phases of teh project.
• Worked with business users to gather requirements and analyze teh possible technical solutions with technical team.
• Involved in Salesforce.com application setup activities and customized teh apps to match teh functional needs of teh organization.
• Developed various custom objects, custom fields, profiles, reports, and dashboards based on requirements.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created users, roles, profiles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Implemented record-level and field-level security and configured their sharing settings.
• Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Involved on creating Lightning Pages inside Lightning community Builder.
• Worked on Reports and Dashboards in Salesforce Classic and Salesforce Lightning.
• Designed and deployed teh Custom objects, Custom Tabs, Validation rules, Workflow Rules, Email Alerts, Auto-Response Rules, Page layouts, Components to suit application requirement.
• Customized email templates and used different error handling techniques to handle teh data and send emails depending on teh requirement.
• Used data loader for importing and exporting bulk records.
• Worked on customization of Visual force to has lightning experience for desktop and mobile applications.
• Created multiple Lightning Web Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Involved in data migration and integration using Apex Data Loader.
• Used SOQL & SOSL for data manipulation needs of teh application using platform database objects.
• Designed, developed, test and deployed custom Salesforce applications using APEX classes, Controller classes, Batch APEX and APEX triggers for various functional needs in teh application.
• Integrated teh SOAP and Rest based Web Services for extracting teh data from external systems to display in teh pages of Salesforce.
• Followed agile methodology and as a process attended Daily Scrum Meetings, Sprint Planning Sessions and Backlog management sections.
• me mplemented Salesforce Development Cycle covering Sales Cloud, Service Cloud.

Environment: Salesforce.com platform, Apex Language, Lightning Web Components, Aura, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Web Services, SOAP, SOSL, SOQL, Security, Oracle 11g, Windows.

Confidential, Charlotte, NC

SFDC Developer

Responsibilities:

• Involved in various activities of teh project like Information Gathering, analysing teh Information.
• Served as a SFDC liaison between end users and IT. Worked closely with teh business and IT teams to understand business strategy and contributed to achieve business goals from assigned applications for SFDC.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Developing out of teh box functionalities and Integrating teh SOAP and REST based Web Services for extracting teh data from external systems to display in teh pages of Salesforce.com.
• Worked on Salesforce Lightning Components for building customized components replacing teh existing ones. Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
• Migrated Data and associated teh relationship for Standard as well as Custom objects using data loader, Import Wizard.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of teh application using platform database objects and backend testing.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to teh system for functional needs.
• Defects fix, reporting and defect management in Jira.
• Extensively Implemented Agile Methodologies, me.e., Test Driven Development (TDD) with Continuous Builds and controlling iterative and incremental projects.
• Used teh sandbox for Testing and Migrated teh code to teh Deployment instance after teh Testing.

Environment: Salesforce.com platform, Salesforce.com Data Loader, Force.com API, Lightning, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Apex Language, Triggers, Visual Force (Pages, Component & Controllers), Sandbox Data loading, Windows.

Confidential

SFDC Developer/ Admin

Responsibilities:

• Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data.
• Defined teh lookup relationship and master-detail relationship on teh objects that helps in associating teh records and defining a parent-child relationship in which teh master object controls certain behaviours of teh detail object respectively.
• Developed Various Visualforce pages, Apex Triggers to include extra functionality and wrote apex classes and controller to provide functionality to teh visual pages.
• Develop and maintain customizations using declarative functionalities of Sales force including Public groups, Permission sets, Reports, dashboards, Workflows, Approval Processes, Process Builder, Validations, Custom Permissions sets.
• Handling issues based on categories and resolve by Prioritizing issues that hit production first in areas related to User objects, Reports, dashboards, Wave analytics and handle data loading.
• Developed Triggers that would account for deletion, bulk-safe and with exception handling and wrote respective test classes with a minimum of 85% code coverage.
• Wrote SOQL statements within custom controllers and created Online Forms.
• Developed custom SOAP Web Services in Salesforce and published for External applications for consuming.
• Created Campaigns to send thousands of emails at a time using just an email alert workflow and a trigger
• Created custom Visual Force page as well as few extensions to standard page, Apex classes and test methods in accordance to teh requirements that teh standard page would not suffice.
• Generated several Reports and Report folders to support managers to better utilize Salesforce as a sales tool and organized various Reports for different user profiles based on teh needs of teh organization.
• Created Automatic Password for New Community users in teh Community and Email Alerts for new Users.
• Performed code migration between teh sand box and production platforms via eclipse force.com IDE plug-in.

Environment: Salesforce.com platform, Apex Language, Visualforce Pages, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, HTML, JavaScript, Eclipse IDE Plug-in.

Confidential

SFDC Developer/Admin

Responsibilities:

• Interacted with various business user groups for gathering teh requirements for Salesforce implementation and documented teh Business and Software Requirements.
• Proactively created Apex Triggers and Apex classes and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Implemented Web to Case, Email to Case functionalities to provide a better customer support to teh customers.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to teh case team members.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.
• Integrated Salesforce CRM and teh legacy system using Cast Iron Integration Systems.
• Designed various types Email templates for auto response to customers.
• Involved in Unit Testing, Code Coverage and Code Review. Analyze teh code and developing teh Technical Documentation.
• Used Apex Data Loader, Demand tool for migration of data into Salesforce.com from external systems.
• Responsible for all teh activities related to configuring Data Loader, uploading data in CSV files into salesfoce.com, checking for correctness of teh data.

Environment: Salesforce.com platform, Data Loader, Apex Classes, Controllers, Triggers, Sales Cloud, Sales Cloud, Data Migration, Cast Iron, Visualforce, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards.