We provide IT Staff Augmentation Services!

Technical Product Owner Resume

4.00/5 (Submit Your Rating)

Millstone Township, NJ

SUMMARY

  • Transformative Technology Champion who leads Enterprise Architecture and Data Science organizations that deliver first - of-their-kind enterprise solutions for global companies. Proven record in creating effective I.T. strategies and roadmaps along with directing new technology and data science programs from concept to completion delivering solid business results. Skilled in building solid customer relationships with exceptional communication skills, critical decision making and a focus on delivering results. Thought leader on enterprise architecture, data science, AI, big data, technology leadership and process improvement.
  • Enterprise Architecture / Data Architect IT Strategy & Roadmap Development Data Science, AI & Advanced Analytics
  • Certified Program / Project Management Data Governance & Risk Management Data Engineering with Big Data Specialty
  • Data Engineering with Big Data Specialty IT Infrastructure Design & Management Awarded Technical Team Leadership

TECHNICAL SKILLS

Programming Language: Python, Scikit - Learn, Java, SQL, Shell Scripting, VB, BPEL, COBOL, C, JCL, BAL, Lisp/Monk

Applications: Tableau, Informatica, Automation Anywhere RPA/Robotic Process Automation, Dataiku Data Science Studio

Databases/Data Stores: Oracle, MySQL, SQL Server, Hadoop, Amazon AWS S3, Documentum, DB2, IMS

Cloud/Tools: Amazon AWS, Apache Nifi, IoT Analog & Digital Sensors, Raspberry Pi & Arduino maker, MQ, HL/7, EDI (X12/AS2)

PROFESSIONAL EXPERIENCE

Confidential, Millstone Township, NJ

Technical Product Owner

Responsibilities:

  • Establishing a global single source of truth for suppliers as a Technical Product Owner. Includes leading solution architecture, data governance, data cleansing and golden record creation efforts.
  • Also designed and delivered an interim solution using SAP, Cloudera/Hue, Python and Informatica EDC/IDQ to keep data profiling until an integrated solution could be delivered.

Confidential

Sr. Director/Global Analytics

Responsibilities:

  • Implemented a recommendation engine resulting in the most profitable two months in recent company history using AWS/Lambda/Python integrated with a legacy mainframe to suggest vehicle offers to optimize mileage and upgrades.
  • Led Data Science and IoT projects to maximize fuel sales ($13M), predicted vehicle failures and optimized inventory selloffs supporting global IoT fleet while leading data governance to improve privacy, GDPR and CCPA compliance
  • Reduced analytics tool costs 20% by standardizing tools (Tableau, Dataiku, Sagemaker and SAS), improving vendor contracts, creating a Global Analytics Center of Excellence and creating departmental KPI dashboards.

Confidential

Artificial Intelligence/Big Data Program Manager

Responsibilities:

  • Supported McKinsey on Confidential ’s AI Strategy including organization design, python/SKlearn training and best practices
  • Created CEO briefings on 40+ AI projects including NLP, Digital Assistants, Recommendation Engine and RPA solutions

Confidential, Millstone Township, NJ

Director/AI Transformation Lead

Responsibilities:

  • Represented Intel as speaker, presenter and keynote delivery at industry and partner events on Success with AI/ML. Also led roundtable discussions on AI Program success to strengthen Intel’s thought leadership and exceed organizational goals.
  • Delivered customer POCs to create Intel’s AI/ML catalog with 50+ use cases included Recommendation Engine, Customer 360, Next Best Action, Object Recognition and Marketing Micro. Selected python development and code reviews.
  • Created Intel’s successful 2017 Go To Market strategy for AI and Analytics to grow silicon sales by cloud and partner teams.

Confidential, Basking Ridge, NJ

Director/Commercial Services Support

Responsibilities:

  • Originally hired to deliver a revolutionary healthcare Data As A Service (DAAS) initiative until company leadership and priorities changed.
  • Transferred to lead the global support function for consumer mobile products that facilitated consumer wellness programs. Drove continual service improvement by applying ITIL processes to create feedback loops and advise product management teams.
  • Reduced outages by 90% for mobile consumer products featuring consumer IoT integration, healthy living challenges and consumer progress portal. Led critical outage calls making key technical decisions and reporting to leadership.
  • Applied Agile/Scrum expertise to surpass service targets while reducing operating expense by 25% by assigning support staff to Q/A tasks of scrum sprints. The team fixed defects prior to turnover which improved delivery speed and quality.
  • Applied consulting skills to internal leadership feedback sessions by leading company-wide “Voice of the Customer” feedback sessions to identify key technology improvements for key stakeholders representing a $40B revenue impact.

Confidential, Hoffman Estates, IL

Director/Enterprise Architecture

Responsibilities:

  • Centralized the enterprise architecture function as Sears transformed from retail and supply chain to real estate holdings & divestiture. Expedited enterprise initiatives using SDLC best practices.
  • Improved data architecture while mentoring staff through tough company transitions and growth of big data usage. Minimized risks & costs by overseeing audit, governance and data quality.
  • Improved technology time to market 20% by reducing project timelines focused around master data while resolving key reporting issues and creating a data-driven decision strategy for a CEO sponsored Data Quality Initiative. Personally created ‘EA endorsed’ Hive Schemas to provide departmental access to preferred table and field views and promote quick adoption.
  • Facilitated workflows and continuity by leading the command center supporting successful Black Friday store operations during peak holidays (specifically on Thanksgiving) to monitor, triage, manage, and communicate incidents.

Confidential, New York City, NY

Vice President

Responsibilities:

  • The Chief Architect, managed and mentored Directors, Architects, 150+ global staff and an 850-application portfolio. Transformed IT culture with education, and in-house consulting partnering with business leaders to aligned strategy and roadmap development.
  • Led financial transparency, application rationalization and various IT programs to align business with technology goals.
  • Developed three-year technology roadmaps that supported business goals for Human Resources, Finance, CISO, Marketing, Tax, Communications and other business units and lead technology teams to execute technology projects to drive success.
  • Managed Application Rationalization / IT Modernization program that recovered a $14M budget opportunity by eliminating low-value/high-cost applications and migrating apps to hybrid cloud solutions employing an offshore ‘upgrade factory’.
  • Updated data governance standards with a cloud hosting strategy that redefined Amex’s legacy corporate data hosting standards. Enabled business groups to use cloud service providers based on process and data sensitivity.

Confidential, Iselin, NJ

Director/Professional Services

Responsibilities:

  • Directed the vendor contingent recommending process improvements for the $1,000,000,000+ (trillion) healthcare claim reimbursement process for Tricare Management Activity on a panel featuring industry experts, key payers and providers.
  • Honored with Oracle’s 2007 Guiding Star Award for excellence in team leadership and mentoring future leaders.
  • Improved employee onboarding process which minimized new consultant bench time by 50%. Highlights included leading new employee boot camps and mentoring staff in solution architecture, consulting, and support network development.

Confidential, NY

Regional Technical Manager

Responsibilities:

  • Commanded broad-based responsibility, including oversight of revenue goals and 30+ account managers, project managers, architects, and developers. Negotiated and approved contracts, developed forecasts and managed sales pipeline.
  • Expanded and supported a high-performance delivery organization by recruiting 25+ developers and architects, creating integration pattern blueprints, stabilizing troubled projects and developing reference accounts using precursors to Java CAPS, Open ESB and RPA.
  • Coded high performance tcp/ip socket adapter to resolve communication errors in NYC hospitals, a high performance SQL adapter using aggressive “upserts” and another that cached writes much like MongoDB and DynamoDB use today.
  • Consistently exceeded $10M+ annual sales quota by partnering with key customers to identify value-add opportunities and by coaching technical staff to deliver successful projects while identifying account revenue growth opportunities.
  • Personally negotiated, sold, approved contracts and billing and staffed multi-million dollar professional service agreements.

Confidential, NY

Healthcare Outsourcing Manager

Responsibilities:

  • Recruited and led the Center of Excellence supporting real-time Integration, Database Management and Unix Administration for outsourced hospital systems across North America.
  • With experience delivering state of the art clinical systems directly impacting patient care and clinical data warehouses, the team became known for meeting tough challenges and deadlines with solid results.
  • Led a healthcare system’s technical team doing a “big bang” upgrade to registration, clinical systems and data warehouses.
  • Used integration technologies, SQL coding and shell scripting to reverse potentially fraudulent federal billing transactions.

Confidential, Stony Brook, NY

Clinical Systems Leader

Responsibilities:

  • Designed, developed (programmed) and supported healthcare solutions for Registration, Accounting, Hospital Pharmacy, Cardiology, Radiology and other clinical groups on mainframe, Unix and desktop platforms. Early adopter of HL/7.
  • Awarded permanent appointment (job for life) by the CIO, hospital administration, peers and clinical departments.

We'd love your feedback!