Summary:

• Extensive experience with Windows Servers 2003/2008/2012 administration.
• Experience with Windows Server Provisioning, Upgrading Hardening
• Extensive Experience with Desktop Engineering for Windows XP Windows 7.
• Extensive Experience Windows 2003/2008 Active Directory administration.
• Extensive Experience with Domain Controllers including installation, promotion/demotion, configuration, monitoring and replication.
• Experience with AD Group Policies setting.
• Knowledge of AD technologies LDAP, Schema, Trust Relationship, DNS, DHCP, Sites Services, Replication, etc.
• Experience of creating new containers, new accounts, security groups, modified existing accounts, and implemented Group Policy in Active Directory.
• Experience in Virtualization working with Hyper-V and VMWare.
• Experience of working with SCCM team for Deployment and trouble-shooting.
• Coordinating with various other support groups both on-shore/site and off-shore for Server builds, backup, Patch Management, Incident Management, Troubleshooting, etc.
• Knowledge of MS Exchange Server, MS SQL Server, SCOM, etc.
• Familiar with SAN, NAS Storage.
• Possess good experience of Conflict Management.
• Very Good knowledge of scripting with Powershell, VBScript Bat.
• Excellent Documentation and Verbal Communication Skills.
• Certification: MCSE Windows 2000 , MCTS Windows Server 2008 Active Directory
• OS Servers: Windows NT, Windows 2000, Windows 2003 Windows 2008, Windows 2012
• OS Client: Win 9X, Win 2000 Prof, Windows XP Prof., Windows 2007 Prof.
• Software's: Exchange 5.5 2003/2007, Symantec Backup Exec, Symantec Antivirus
• Enterprise, MS SQL Server 2000/2005/2008, Microsoft Terminal Services, IIS5.0. VMWARE, Peachtree Accounting, Telescript Call Management, Simple Index Software, RightFax Enterprise Fax Software, MS Office XP Prof Office 2007 Prof, MS Visual SourceSafe, TFS, SCCM, Remote Backup Software
• Hardware: Servers, Workstations and Laptops IBM, Compaq, Dell, Toshiba, etc , RAID 5,
• SCSI, Tape Drives, UPS, Switches, Printers, Copiers, Scanners, Faxes, Blackberry Palm, other peripherals.
• Programming: Microsoft VS .NET, C , SQL, Crystal Report, CMD, BAT, VB Script, Powershell, XML
• Network/Protocols: LAN/WAN, TCP/IP, IPX/SPX, WINS, DNS, DHCP, POP3, SMTP, FTP,
• VPN, Ethernet

PROFESSIONAL EXPERIENCE

Confidential

Windows Systems Consultant,

• Worked on the Win7 migration from Win XP for Stores back-office workstations.
• Project involves migration of 100,000 workstations from Win XP to Win7.
• Activities involves ensuring the readiness of the workstation image for deployment to stores.
• Working with Imaging and Deployment technologies using MDT, SCCM, etc.
• Installing trouble-shooting Desktops and Servers using Virtualization Technologies from VMWare and Microsoft Hyper V
• WSUS patching, Driver Installations and updates.
• Evaluating current Group Policy and Updating it.
• Activities includes creating new and updating existing scripts used to create the necessary environment, using VB Scripts, Powershell, CMD, BAT, XML, etc. and System Testing the scripts and the package.
• Used tools like BMC and CLM for Server Application Automation.
• Developing Scripts in VB, Powershell, XML, bat, etc. using WMI Subsystem to create Functions to integrate with Intranet Based Web Applications. Developed Functions included:
• SSL Certificate expiry and issuance automation.
• Disk-partitioning and Imaging
• MSI Installations
• Workstation Information hardware and software using WMI Subsystem
• TPM and Bitlocker
• Worked with SCCM team for Deployment and Trouble-shooting software deployments including:
• Create Packages for deployment.
• Sotware package deployment
• Checking and installing the SCCM Client
• Checking CCM log files to troubleshoot deployment failures
• Checking and trouble-shooting BITS Service issues
• Checking and trouble-shooting WMI Subsystem issues including WMI corruption, repair and reinstall
• Checking for DNS, Firewall Ports issues
• Co-ordinated with other teams to trouble-shoot the deployments.

Confidential

Windows Systems Consultant, Win7 Migration project

• Worked on the Win7 migration from Win XP for Stores back-office workstations.
• Project involved migration of 19,000 back-office workstations from Win XP to Win7.
• Activities involved ensuring the readiness of the workstation to install the store back-office application by setting up the correct environment to run the store application.
• Administration of Physical and Virtual Windows 2003/2008 Servers used for backoffice applications.
• Imaging and building VM Workstations for creating lab environments using VMWare and Hyper V.
• Performance and capacity planning, monitoring, and consolidation activities for VMWare and Hyper V for both Servers and Workstations.
• Security vulnerability patching of VMWare Vsphere hosts and Virtual machines.

• WSUS patching, Driver Installations and updates.

• Setting Security Policies for both Servers and Desktops as per the application requirement and using the NERT CIP Standards.
• Setting up and Troubleshooting Group Policies and Procedures.
• Checking and enabling the TPM and Bitlocker for desktops Servers
• Workstation Environment readiness included the following:
  • Making sure the necessary users and groups have access to the application
  • The correct Group Policies are applied to the workstation
  • All the necessary software and hardware componants are present
  • Correct drive mappings are setup
  • Necessary tools are present to run various componants of the store application.
• Activities included creating new and updating existing scripts used to create the necessary environment, using VB Scripts, Powershell, CMD, BAT etc. and System Testing the scripts and the package.
• Working with Release management to create the MSI package for Store Appl.
• Working with SCCM team to create package for deployment.
• Involved in deployment of the package in stores, trouble shooting and remediating the failed deployment.
• Provide Production Support related to Installation Configuration of Back-Office Application.
• Creating new and upgrading the scripts used for troubleshooting and remediation.
• Tools used: Powershell, VB Script, CMD, BAT, SCCM Remote Control, RSAT, RDP, AD, Team Foundation Server, SCCM, WIX, XML, etc.

Confidential

Windows Active Directory Consultant

• Worked on the migration process of Active Directory from AD 2003 to 2008.
• Activities involve Domain Controller Migration from Windows Server 2003 to Windows Server 2008 R2.
• Planning, Installation and Configuration of Windows 2008 Servers for Promoting them as Domain Controllers.
• Handled on daily basis Promoting Domain Controllers, Configuration of Domain Controllers, Moving Domain Controllers to different Sites, Monitoring DC Replication, AD Load Balancing, Patching, Installing and Configuring DNS, WINS, Global Catalogues, etc.
• Imaging and building VM Servers for Domain Controllers using VMWare and Hyper V.
• Handled on daily basis Demoting and Decommissioning of Domain Controllers Rebuilding Servers, etc.
• Monitor the Performance, carry out Performance Tuning and Provide Production Support post DC Promo.
• Troubleshooting Problem Solving for Domain Controllers, Replication, Failed DC's with Metadata cleanup, etc.
• Incident Management related to Domain Controllers.
• Using AD Tools like repadmin, replmon, dcdiag, ADBL, nltest, ntdsutil, net share, ADSI Edit, ADSI View, etc for AD Querrying and Reporting to Monitor Troubleshoot DC's.
• Using Scripts to like Powershell, VBScript and BAT to obtain info and administer the DC.
• Troubleshooting incidents and problems including root cause analysis on DHCP and DNS Servers.
• Server OS Hardening procedures
• Using HP Tools like BMC, HP SAVA, etc for Server Automation.
• Using HP OpenView Service Desk, Target Resource Center, Target 4-Help for raising and updating Service requests
• Coordinating with various other support groups within Target and TCS both on-shore/site and off-shore for Server builds, backup, Patch Management, Incident Management, Troubleshooting, etc.
• Other tools being used are: AD Explorer, MS Office, Sharepoint services, CtxAdm and some Windows AD command line tools like cmd, vb scripts, Powershell, etc.
• Well versed with Incident management, Problem management, Change management and Configuration management practices

Confidential

Windows 2003 Active Directory Consultant

• Worked on the migration process of Active Directory Groups
• Activities involve interacting with Pfizer/Wyeth Active Directory groups and owners world-wide.
• Co-coordinating with Pfizer/Wyeth technical site leads in Americas, EMEA and APAC for consolidating information about groups and owners and preparing for integration into Pfizer infrastructure.
• Carrying out Pfizer/Wyeth Active Directory Group Account Management including Member additions and deletions, Policy Modifications, etc.
• Troubleshooting Problem Solving for Group Policy in a Multidomain, multisite environment.
• Using AD Tools like DSQuery, Hyena, Quest, ADSI Edit, ADSI View, etc for AD Querrying and Reporting
• Using Scripts to like Powershell, VBScript and BAT to obtain info and administer the DC.
• Using HP Open View Service Center for raising and updating Service requests
• Hosting teleconferences and WebEx meetings with global site leads, global application managers and infrastructure services leads to gather information about sites and Active Directory groups
• Other tools being used are: AD Explorer, Excel, Sharepoint services, CtxAdm and some Windows AD command line tools.
• Well versed with Incident management, Problem management, Change management and Configuration management practices

Confidential

Software Deployment Consultant

• Deployment of POS Software Upgrade on POS Registers Servers to 450 Stores.
• Script development and implementation for deployment of the POS Software using Windows Scripting Tools, VB Scripts and Powershell.
• Software Deployment Planning and Scheduling for 450 Stores spread over all time zones of Confidential.
• Co-ordinating with Stores and vendors to carry-out the deployment process smoothly.
• Managing daily deployment process and co-ordinating with the configuration team to ensure the successful deployment.
• Managing Restoration process in case of unexpected and unaviadable problems.
• Ensuring the timely opening of stores with at least 33 of cash registers upgraded before store opening and 100 cash registers upgraded with 4 hours of store opening.
• Remote deployment of software using DameWare Remote System Management Software
• Remote Configuration of POS using DameWare.

Confidential

Windows Administrator

• Setup Server Hardware platforms
• Configuration of Windows Servers for DNS, Active Directory, DHCP, File Print Servers, etc.
• Install Microsoft Windows Server 2008 R2 64bit OS on VMware 4.0 ESXi Servers
• Configuration Administration of Active Directory 2008.
• Manage Administer Exchange 2007 Server.
• Administration of Active Directory Users and Computers, OU's, Sites and Services, GPOs.
• Troubleshooting Active Directory GPO
• Administration of WSUS server for critical and scheduled updates..
• Migration of Servers and applications
• Installation of Servers, Workstations, Printers, other Accessories and Peripherals.
• Working knowledge of RAID technologies RAID 0 1, 2 5

Confidential

Windows Administration

• Planning and Installation of Windows 2003/2008 Servers, SQL 2000/2005 Servers, Exchange Servers 2003/2007, etc.
• Configuration of Windows Servers for DNS, Active Directory, DHCP, IIS, SSL, File Server, Print Server, etc.
• Server OS Hardening procedures
• Design Configuration of Active Directory 2003/2008.
• Manage Administer Exchange 2003 2007 Server.
• Manage Administer Active Directory Users and Computers, OU's, Sites and Services and create and manage AD GPOs, FSMO, etc
• Created new containers, new accounts, security groups, modified existing accounts, and implemented Group Policy in Active Directory
• Manage Trusts with multiple domains.
• Troubleshooting Active Directory Policies and Procedures.
• Production Support to Insurance Agents clients for Applications, Desktops, Printers and other peripheral devices, etc.
• Administration Maintenance of Windows 2003/2008 Servers running DHCP DNS.
• Configuration of Exchange Servers 2003/2007.
• Troubleshooting incidents and problems including root cause analysis on DHCP and DNS Servers.
• Performance Tuning of Windows 2003/2008 Servers being used as AD Domain Controllers, MS Exchange, MS SQL Server 2000/2005, File Print Servers, etc.
• Manage and administer WSUS server for critical and scheduled updates.
• Installation Configuration of RightFAX Enterprise Fax Solution.
• Administration and Trouble shooting of RightFAX Enterprise Fax Solution.
• Manage Administer MS SQL Server 2000/2005 Database
• Managed Application Development, Implementation and Administration in MS Visual Studio .Net and C environment.
• Built application servers on Windows 2003 Server and work with application development team to get software installed on the servers
• Working knowledge of RAID technologies RAID 0 1, 2 5
• Managed Setup and Administration of Data System Backup on Remote Data Centers and on Tape Drives using Symantec Backup Exec and NetBackup software for Disaster Recovery.
• Working knowledge of Disaster Recovery Procedures.
• Carried out Verification and Testing of Backup Data by Restoring Data.
• Carried out Servers, Windows Servers, AD, DNS, DHCP, etc. Performance Monitoring using Windows Monitoring Tools and generated regular performance reports.
• Installation Configuration of Workstations, Printers, Backup Devices and other Accessories and Peripherals.
• Administration of applications like, Backup Software, Remote Backup, Antivirus Software, Fax Software, Time Management Software and Archiving/Document Imaging Software, Accounting Software, etc.
• Managed Migration Projects for Migration of
• o Windows NT to Active Directory based Windows 2003 and Upgrade to Windows 2008
• o Active Directory Windows 2003 to Windows 2008
• o Exchange 5.5 to Exchange 2003 to Exchange 2007
• o SQL Server 2000 to SQL Server 2005
• Migrated users, server and computer accounts to a new domain
• Assisted in migrating servers to the new domains and was available to help resolve any issues that arose from the migration
• Played key role in creating documentation and technical guides for end users.
• Understanding of HIPAA rules and technology for compliance as the client was a Insurance Provider.

Confidential

Systems Administrator

• Oversaw management of IT operations, including all in-house hardware, software, and technical support for 100-user network.
• Managed implementation of hardware/software upgrades and migrations.
• Manage Servers, Desktops, Printers and Peripherals
• Manage Microsoft Exchange 5.5 Server in Global Environment.
• Administration Maintenance of Windows NT Enterprise Servers running DHCP WINS
• Administration Maintenance of Microsoft NT MS Windows 2000 Servers running DNS