SUMMARY

• 9+ Years of experience in Windows System Administration in Test and Production Environment.
• Experience in handling windows server tools (Like Active Directory, IIS, Group Policy, Hyper - V, and SCVMM).
• Working knowledge of MSSQL DB Installation, migration, backup & restoration, replication.
• Deployment using octopus.
• Deploy feature packs and hot fixes for releases in distributed environments
• VM and host ment through SCVMM.
• Experience in creating monitoring tool using PowerShell.
• Installation, configuration and troubleshooting of windows servers (2003, 2008, 2012).
• Designing Backup Strategy & ensuring scheduled / unscheduled backups as per the backup plan.
• In-depth knowledge in implementation, analysis, Configuration, installation and troubleshooting of windows
• Domain, workstation, Operating System, Business Specific Application, troubleshooting network systems.
• Interaction with different teams in order to have end solution for live site issues.
• Managed an organization’s server infrastructure. This includes recommending the hardware and software to meet an organization’s IT needs.
• Handling team members in the absence of Team Lead.
• Prepare system architecture understanding and Troubleshooting documents.

WORK EXPERIENCE:

Confidential

System Engineer

Responsibilities:

• Working in a huge environment and responsible to support thousands+ servers under CTP Bill Pay & OMS in Production & BCP Datacenters.
• IIS (Internet Information Service) 7.x/8.x configuration & administration
• Monitoring & troubleshooting windows /web servers related issues, IIS/ SQL related issue, SQL job, installation of SQL, database availability etc.
• Automation of back SQL jobs, basic SQL troubleshooting, security rights for various group and individuals.
• Windows Azure Cloud Services deployment and management.
• Basic troubleshooting for cluster nodes and LS and SQL agents.
• Responsible for BIG IP Load Balancers (F5 Load Balancer), DNS and Network related configuration & issues troubleshooting.
• Release deployment (Monthly & Weekly releases), Hotfix / QFE deployments using Firefly, Octopus, Auto Pilot and Sequence Manager Deployment.
• Web Server Security Configuration (SSL / IP and Domain Name Restrictions/NTFSFile and Directory Permissions).
• Responsible for server security compliance, MSN Patching, updating security patches & application related patches
• Responsible for ECN and Level 3 Load Balancer. (LTM & GTM Load Balancer configuration). Level 3 Policies implementation & traffic
• redirection management.
• Worked on creation and tuning scripts for system management in PowerShell.
• Handled security, performance, and tuning issues on Web servers to optimize performance.
• Create, deploy, renew and Import & export of the SSL certificates and configure them to make website secure.
• Responsible for the server and application monitoring through SCOM MP’s & SSMON.
• Investigate, Tracks, Escalate & follow up of UTS Tickets (Tickets created on each activities or escalatedtickets on us) & TFS bugs.
• Cross Team coordination while Release /QFE/Hotfix Deployments or Live Site issue investigation going on.
• Cosmos logs upload configuration and troubleshooting.
• Monitoring and handling the Incidents tickets, SDE Bug and investigate Live Site issues.
• Create relevant documents & TSGs to share with other team mates to troubleshoot the issues.
• Working in 24*7 Production support, jump into any LIVE site issues and working towards fixing the issue at earliest possible.
• Responsible for troubleshoot production issues for various IIS user autantication and server issues.
• Handled security, performance, and tuning issues on Web servers to optimize performance.
• Create & configure AP environment and AP migration from classis system to modern services & EAP.
• Team building. Provides KT to the new joiners and ramp up the new engineers.

Confidential

System Administrator

Responsibilities:

• Deployment of all new features, regular patches and Hotfixes.
• Responsible to manage multiple environments like prod, BCP and UAT.
• IIS 6.0 and IIS 7.5 configuration and management
• Creating and installing SSL Certs to both webserver and tealeaf.
• Providing Production support using Remedy ticket.
• Providing 24X7 on-call system supports
• Coordinate with different Teams like F5, Gigamon to resolve different network issue.
• Manage Tealeaf installation, configuration and management.

Confidential

Lead Engineer

Responsibilities:

• Installation, deployments, configuration in distributed clusters grid.
• 24X7 Support to SLA bounded AdCenter Pipelines, Mir/CDL Log Collection, and Data Loaders.
• Applying feature packs and hot fixes for releases in distributed environments.
• Maintaining Security compliance for different environments by regular Service Account Password
• Change and applying security patches.
• Wrote various scripts for managing servers and pipeline process using Power shell & batch scripts.
• Deployment of all new features, Hotfixes and RTO.
• Smoke testing after all kind of deployments like fresh deployments, new feature deployment and hotfixes.
• Responsible for Incident management (BI Core and App Core).
• SQL Server 2005 backup, restoration and mirroring
• VMs and Host Management through SCVMM.
• IIS 6.0 and IIS 7.5 configuration and management.
• Creating and Installing SSL certificates.
• Assisting development team for live site issue resolution.
• Responsible for taking backup, Archive logs.
• Responsible for maintenance (MSN Patch) of all grid servers.
• Prepared system architecture understanding and Troubleshooting documents.
• Providing 24X7 on-call system supports

Environment:Windows server 2012, 2008

Confidential

Lead Engineer

Responsibilities:

• Build Deployment on daily basis on different environments (Prod, Pre-Prod, BCP)
• Setting up different environment for deployment purpose.
• Build Verification
• Automating the manual deployment process to the possible extent.
• Deployment of hotfixes in all environments.
• IIS 6.0 and IIS 7.5 configuration and management.
• SQL Server 2005 backup, restoration and mirroring
• Creating and Installing SSL certificates
• Exchange deployment in Single and cluster Environment with manual or using build automation tool
• SharePoint deployment.
• VMs creation through Hyper-V GUI/PowerShell script
• VMs and Host Management through SCVMM.
• Installing and configuring of Active Directory, DHCP, DNS

Environment: Windows 2003, 2008R2

Confidential

System Administrator

Responsibilities:

• Web Server Security Configuration (SSL / IP and Domain Name Restrictions/NTFS
• File and Directory Permissions)
• Designing Backup Strategy & ensuring scheduled / unscheduled backups as per the backup plan.
• Responsible for MSSQL DB Installation, migration, backup & restoration
• Mirroring of MS SQL or MySQL server
• Installing and Configuring Cluster Servers, Load Balancing Configuration.
• Installation and configuration of McAfee 8.5i and pushing the agents on other computers.
• Monitoring E-Ticket for new issues arrival and quick resolution
• Plan for business continuity or disaster recovery, including Development, Operations, IT Security
• And IT Services & help desk and mission critical applications.
• Working experience of Apache and MySQL on windows and Linux

Environment: Windows 2003, 2008R2EDUCATION & QUALIFICATIONS