Developer Resume

RELATED SKILLS:

Strong SQL/PLSQL background

PeopleTools (8.47, 8.49. 8.51, 8.54, 8.55)

PeopleSoft HR and Financial s

Microsoft SharePoint administration

Banner Finance experience

Database Upgrades

Data Mining

Oracle and MSSQL DBA experience

Enterprise level system administration work

Environment: building

Testing experience

Troubleshooting

Strong communication skills

Good understanding of project management processes as outlined by the project management institute

Good understanding of the SDLC

WORK EXPERIENCE:

Confidential

Developer

Responsibilities:

Served as primary PeopleSoft system administrator for Confidential, also performed live database upgrade for Confidential .
DBA work in both Oracle and MSSQL databases.
Performed data mining on client databases to determine customization's.
Reapplying client database customization's during upgrade process.
Worked on upgrading client custom PeopleSoft SQR's.
Performed various levels of testing including smoke testing and unit testing.
Building, installing, and maintaining various PeopleSoft environments.
Troubleshooting and error tracing/tracking.
Worked closely with project manager and other team members to achieve project milestones and reach deadlines in a timely manner.

Confidential

Business Data Analyst

Responsibilities:

Worked as a support member on the Banner Finance team and as a developer for analytic's and decision support at Confidential .
Served as a point of contact for troubleshooting various end user issues using the Banner Finance system.
Created new and modified existing financial database reports according to Finance team members needs.
Wrote custom database jobs on top of the Banner system that helped facilitate various financial processes within the university.
SharePoint system administrator, including end user issues, creating new forms within SharePoint and modifying existing forms being hosted on SharePoint.
Created a robust database application, using Apex and PLSQL, that improved and streamlined the process for university employees to apply for and use purchasing cards.

Confidential

Technical Support Engineer

Responsibilities:

Answer customer phone calls to help troubleshoot and assist with various issues in using the Confidential Student Information System.
Areas of assistance range from general system configuration, data integrity issues, training on how to use the software, server side troubleshooting, updating and deleting data, troubleshooting glitches and bugs.
Use time management and communication skills to contact customer and balance working several cases throughout the day and week.