PROFESSIONAL SUMMARY:

• Having 5 years of experience in software design, development, testing and support of several software applications using PEGA - PRPC.
• Involved in development and technical support activities for multiple PEGA/PRPC projects like Requirement Analysis, Designing, Coding, Testing and Bug-Fixing,
• Good development experience in various successful BPM projects for clients such as Confidential, Ace Insurance.
• Experience in developing User Interfaces, Flows, decision rules, declarative rules, SLA’s, reports, correspondences, Validations, Agents and Activities.
• Expertized on PEGA Guardrails and capable of thinking in& out of the box rules.
• Good knowledge on PRPC construction, performance and use of debugging tools such as various accelerators, Logs, tracer, clipboard, PAL, Rules Inspector.
• Good experience on Integration connectors and Integration Services.
• Experienced in rules deployment from development to QA, UAT and Production environments.
• Have Experience in PEGA Smart Disputes (SD) frameworks.
• Strong experience and exposure of working in Onsite-Offshore Model.
• Good Experience on software development life cycle and Agile methodology
• Quick adaptability to new technologies and zeal to improve technical skills.
• Result-oriented and capable of working in timelines in an efficient manner possessing good operational, communication and leadership skills.

TECHINCAL SKILLS:

Operating system: Microsoft Windows UNIX

Languages: Core Java

Database Servers: Oracle, Sql Server

BPM Tools: PRPC V5, V6, V7

Web Servers: Apache Tomcat, IBM Web sphere

Web Technologies: HTML, Java Script

PROFESSIONAL EXPERIENCE:

Confidential, CA

PEGA DEVELOPER

Environment: PRPC V7.1.7, Unix, Oracle12.1, IBM Web sphere

Responsibilities:

• Involved in all phases of SDLC including Requirement collection, analysis, designing, developing and testing and deployment.
• Worked with the business team to define the Use cases for the application based on the business specifications and working on development of Use Cases.
• Had regular meetingswith Business Users, Developers, and Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Designed and developed the User interface for the application by using sections, flow action, harness and paragraph rules.
• Developed business logic by using activities and worked on data transform rules.
• Developed business process of this application by using Flow rules.
• Worked on Report rules for developing application related reports.
• Created many Connect Sql rules and written many SQL queries for fetching the data between oracle and Pega application
• Developed Connect Rest rules for fetch data.
• Worked on correspondence rules and developed email functionality in this application.
• Developed Agents rules by using different agent modes.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions and Constraints•.
• Worked on validation rules and validation activity methods.
• Involved in testing of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Good experience in code packaging and deployments to QA, UAT and Production environments.
• Worked on production support and solved Stage and production Issues.

Confidential, Baltimore, MD

PEGA Developer

Environment: PRPC V6.1, Windows XP, SQL Server 2008, IBM Web sphere

Responsibilities:

• Interacted with Business Analyst, and Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Designed class structure and Implemented various PRPC components like User interfaces, Flows, Activities, Correspondences, Agents, SLA’s, Portals, Decision Rules, Declarative rules and Reports.
• Understanding the business requirements and suggesting the required changes.
• Implemented the application by using Pega Guardrails rules.
• Worked on production support and solved production Issues.
• Worked on Integration connectors and services.
• Coding, Reviewing, documentation, Unit testing and deploying.
• Attending client meetings.

Confidential

Environment: PRPC V7, Unix, SQL Server 2008, IBM Web sphere

Responsibilities:

• Working on production support and solving production Issues.
• Coding, Reviewing, documentation, Unit testing and deploying.
• Attending client meetings.
• Worked on Designing and developing Workflows and Rule sets as well as integrating the application with external systems.
• Creating Harnesses, Flow Actions and Sections.
• Creating Activities, Services and Connectors Rules.
• Worked on Flows, Declare expressions, List views etc.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector Clipboard, and Tracer.
• Able to debug using the tools provided by PRPC i.e., Tracer, Rules Inspector and Clipboard.
• Actively involved in Leading IPMs (Iteration Planning Meeting), Entries, Exits, Standup meetings.
• Understanding SLAs, Decisions, Triggers for business rules
• Developing Agents, Activities, PEGA Workflows.
• Designing User friendly UI/Portals.
• Created Connect-SQL rules for querying the external database.
• Playing a role in Class structure design, rule set hierarchy.
• Developing data model, data tables.

Confidential

PEGA Developer

Environment: PRPC V 6.1, Windows XP, SQL Server 2005, IBM Web sphere

Responsibilities:

• Implemented the application by using Pega Guardrails rules
• Involved in estimation calls and estimating user stories based on the complexity of the given module
• Developing the application by performing the daily tasks as per the detailed design document.
• Implemented various PRPC components like User interfaces, Flows, Activities, Correspondences, Agents, SLA’s, Portals, Decision Rules, Declarative rules and Reports.
• Worked on integration connectors and services.
• Coding, Reviewing, documentation, Unit testing and deploying.
• Attending client meetings.

Confidential

Environment: PRPC V 5.5, Windows XP, SQL Server 2005, IBM Web sphere

Responsibilities:

• Responsible for collecting and maintaining Metrics for review defects and testing defects and coordinating with onsite Team members and client Architectures.
• Implemented many Enhancement Change Requests (CR’s) within the Project.
• Involved in production support activities like interacting with the end users to understand the exact problem faced by them in the application and involved in fixing Production tickets.
• Involved in production deployment.