SUMMARY:

High - impact systems engineering professional with a record of elevating service delivery and achieving high technical performance. Strengths include creating and managing Oracle database system applications. Possesses expert diagnostic and analytical skills. Experienced problem solver able to urgently resolve performance issues, ensuring service sustainability and business continuity.

SIGNATURE COMPETENCIES:

Systems Analyst Installing, Configuring & Troubleshooting Structured & Conceptual Analytics Virtualization Automation & Software Scripting Operational Support Systems Monitor & Testing Application Software System Management Relativity eDiscovery Platform v9.6 Oracle11g Oracle/SQL & PL/SQL

CAREER HISTORY:

Confidential, Alexandria, VA

Systems Analyst / Systems Engineer Investigation and Litigation Support

Responsibilities:

• Execute and deliver compliance analysis details on incoming discovery production files to establish validity for the Consumer Financial Protection Bureau. Monitor installed systems and infrastructure that provides the Litigation team notifications. Enable non - compliant production assessments and ensure high-level systems infrastructure readiness.
• Generate process models, examine quantitative and qualitative financial data and develop solutions.
• Through systems management maintain operating systems and application software.
• Provide both end user and administrator services and support for Relativity and Clearwell for the Consumer Financial Protection Bureau legal staff.
• Responsible for database administrator tasks, including creating complex searches, tags, and coding layouts.
• Perform intake on incoming productions to prepare them for loading into Relativity or Clearwell. Maintain proper chain of custody and tracking through SharePoint and Salesforce. Manipulate load files using Textpad.
• Process all smaller non-load ready data using ReadySuite, as needed.
• Collaborate with CFPB staff to determine best practices and methods on a per workspace basis.
• Utilize Excel to create overlays for use in Relativity, as well as reporting. Create file lists from data sets for triage.
• Import and export files to forensics through prepared Relativity and Clearwell production sets.
• Analyze data files for insertion to Oracle11g database for Confidential discovery processes.
• Collaborate with Project Managers on Oracle11g database scripts design, stored PL/SQL procedures and SQL statements; resolve issues on source data fields for privileged documents.
• Establish workflows that support an efficient document review, search, and retrieval through importing data sets across OMEGA eDiscovery web applications.
• Ensured quality of files loaded into and exported from e-discovery and case management applications as well as conducting quality checks of productions prepared by vendors.
• Executed code on Oracle 11g PL/SQL, stored procedures and produced data input that revised existing system logic efforts; achieved through relationships developed with end-user communities, stakeholders, and service providers.
• Improved coding by 20% by providing critical support through Confidential Claims Concordance database framework and configuration; adjusted database data-entry fields for requirement fits.
• Reduced downtime and improved database security by overseeing concordance databases document distributions; improved process effectiveness, accomplished ways to increase efficiency.
• Performed the maintenance routines, updated the database index to improve text searching..
• Delivered suggested changes for Confidential Claims Denial letters and workflow analysis through the collaboration with team members on efforts completed and timelines.

Confidential, Alexandria, VA

Programmer Analyst

Responsibilities:

• Collaborated with team members on creating an enterprise web-based tracking system for Katrina Acquisition, Exhibit tracking and Confidential tracking systems that improved data entry by 25%.
• Assembled the ER diagram, database objects and client-side validation for the tracking system.
• On-the-job training in Oracle Jdeveloper for developing J2EE tracking applications and other technologies such as JSF, JSP document, XML, HTML.

Confidential, Washington, DC

Programmer Analyst

Responsibilities:

• Managed database functional requirements process, conducted validation reviews, enhanced data-entry forms to execute reports for Department of Transportation.
• Designed, implemented, tested, and maintained forms, reports, packages in an Oracle 10g web-based application system.
• Supervised/trained 6 to modify Oracle forms and to develop logic for the seeing-impaired community while maintaining the same level of usability, functionality and efficiency.

Confidential, Gaithersburg, MD

Oracle Developer

Responsibilities:

• Streamlined Oracle 9i web-based data-entry form that improved the pharmaceutical inventory collection process by 30%.
• Modified table structures; added columns, table constraints and event triggers.

Confidential, Washington, DC

Oracle Developer

Responsibilities:

• Produced/maintained form applications, created/modified procedure and function program units, packages and triggers using Oracle 6i for developer.
• Increased productivity by 50% by automating system to view and modify data, designed user-friendly forms.