Data Analyst Resume Houston, TX - Hire IT People

SUMMARY:

Versatile, motivated Data Analyst with years of experience exceeding performance expectations, completing projects under strict deadlines, and playing a key role in providing superior subject matter expertise to key clients, management, and team members.
Self - driven, “hands-on” philosophy with ability to lead others to achieve best performance throughout pre-set processes with meticulous emphasis on total quality, visibility, and profitability.
Data Integration
T-SQL; Vertica
Customer Service
Programming
Problem Analysis & Resolution
Subject Matter Expert

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Data Analyst

Responsibilities:

Assisted in overseeing third-party vendor performance, cost improvement, and billing by providing data solutions and analytical support for PPS customer support logistics through precise and up-to-date information storage, and partnering with call centers requiring logistics.
Managed and provided periodic updates for more than 30 million freight cube owner-reconciled freight data records between HP Systems and Freight System (TRAX), which tie HP PPS orders vs. freight charges for logistics.
Handled requests from logistics managers and teams for internal and external group freight data analysis through data extracts and reporting, which assisted financial and warehousing of materials for logistics movement. Data extracts were either delivered as is or post analyzed. Possible fields added, deleted, or calculated in database upon review; 20 fields annually.
Documented and posted processes, procedures, and dictionary of freight data and updates, which allowed access at shared locations for cross-, backup, and library function.

Confidential, Houston, TX

Data Analyst

Responsibilities:

Oversaw and orchestrated response to service call application ticket items in defect/enhancement management process through cycle time monitoring, which was based on ticket urgency.
Provided SQL server database support.
Processed updates in relation to data information used in application and reporting.
Participated in planning for future releases of QCR application using MS TFS software. Provided system analysis to determine modifications needed for next system release (5 - 6 updates provided annually), and shared data-related action items.
Assisted developers on data-related tasks for analysis against application, including storage of relational fields like commodities, value of using numeric vs. text fields, and cycle speed of periodic updates of data.

Confidential, Houston, TX

Quality Data Analyst

Responsibilities:

Key member of team that provided user support through defect ticket review for feedback, requests, verification, and progress.
Utilized Microsoft SQL 2012 to produce stored procedures and T-SQL scripts needed for application and user support.