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Systems Analyst Resume Profile


  • I am a senior-level professional with proven business analysis, release management and testing experience. I have worked for many financial services, manufacturing and government organizations utilizing these skills such as JPMorgan Chase, Bank of America,
  • National City Corp, KeyCorp, Vitamix and The Department of Defense DoD . I have worked on many regulatory projects, government contracts as well as enterprise wide projects within manufacturing and financial services. I am a team player that utilizes effective communication and organizational skills with accompanying determination to drive requirements gathering and testing from conception to completion. I have experience with many banking mergers and acquisitions during my career in financial services. My
  • experience ranges from integrating tax departments in the Society Key merger to integrating ATM systems, Online banking systems at National City and the integration of data warehouses for First Niagara and HSBC integration.
  • I have experience in leading testing teams and strategy as well as data gathering and case development. I have experience with release management after being a release manager for the model deposits group of Bank of America.


Oracle SQL

Requirements Management

Change Management






General Ledger Conversions

Business Analysis

Requirements Gathering



Experienced Business Analyst

Business Intelligence

Technical Project Leadership

Data Analysis

Data Warehousing



Gap Analysis

Project Management



Business Requirements



Enterprise Architecture

Business Process Improvement

Software Documentation


Process Improvement

Program Management

IT Strategy



Business Process Re-engineering

Agile Methodologies


Requirements Analysis

Project Planning


Business Process


Software Project Management

Vendor Management

Project Portfolio Management

User Acceptance Testing

Systems Analysis

Business Process Design



Senior Business System Analyst

Responsible for end user support on a wide range of issues. These issues include: Baseline adjustments of project baseline to master project baseline for budgets in Clarity, Total re- baseline of budgets in Clarity due to scope changes with project Analysis of Clarity technical issues and provide resolution Other duties as assigned


Senior Consultant

  • Specializing in Data Warehousing, Business Intelligence, and Financial Services Proficient in MS Word, Excel, PowerPoint, Visio, Project, and Quality Center. Jeffrey has experience with environments utilizing SQL, SQL Server, Oracle, UNIX and SharePoint. He has also worked on numerous implementation teams of both COTS Commercial Off The Shelf products as well as several internally developed software projects.
  • Jeffrey has been involved in all levels of testing from System Test-Integration Testing-User Acceptance testing to roll out and implementation of solutions. He also is experienced in requirements definition, scope, schedule, and procurement and vendor selection analysis. He also is experienced with: formal System Development Life Cycle and Rapid Development, Supervising testers, analysts and developers, status reporting, deliverable schedules, change control, Implementation planning, and Post-implementation support. He also has project management as well as program management experience as demonstrated in his latest assignments.


Lead QA Tester

Test Lead Global Web Platform Implementation Responsible for Agile testing of an implementation of Oracle ATG Managed a team of 3 test analysts Work with development team and Business Analyst in development of test cases, scripts and defect resolution Performed web testing in addition to back end testing utilizing the Oracle Business Control Center BCC Conducted testing efforts in a 2 week sprint cycle in alignment with development efforts


Infrastructure Consultant

  • Business Systems Analyst for Infrastructure IMPACT Project
  • Gather infrastructure requirements for all environments built in project Develop technical diagrams for all environments Coordinating of Failover testing for SIT Production environments Coordination of Vulnerability testing for SIT Production environments Develop and coordinate the SLA scheduling and batch timeframes Troubleshoot issue with Infrastructure team and project team


  • Program Manager Information Quality Management IQM
  • Information Quality Management IQM Program Manager Title
  • Liaison between the ICDW PMO and the ICDW Information Quality Management team. o Chair weekly meeting between PMO and IQM to discuss issues between the teams o Attend twice weekly ICDW PMO meetings o Single point of contact for IQM and attend all project team meetings to provide IQM status. Responsible for overseeing that IQM tasks are being adhered to by PMO project team's o Manage at a program level IQM tasks for all ICDW
  • projects o Responsible for keeping IQM informed of new projects or changes to in flight projects o Forecast and plan along with IQM team what resources are needed and when Responsible for maintaining dashboard for PMO and IQM o IQM dashboard List by environment of key deliverables by project o IQM tasks on PMO RAG Tracker responsible for updates to rag tracker showing progress of key IQM deliverables Responsible for maintain and updating of IQM SharePoint site Follow responsibilities and accountabilities as outlined in IQM RACI chart Responsible for answering ASK IQM questions sent to IQM team Responsible for advising IQM of upcoming projects for resource planning Maintain and update IQM SDLC diagrams and flow charts Provide input on the IQM assessment and responsible for planning and implementing some of the suggestions SharePoint Responsible for the establishment, maintenance and implementation of IQM metrics


Sr Consultant /TPM

  • Technical Project Manager for Data Warehouse Liaison between Solution Delivery Data Warehouse and the First Niagara Business Units Supervised warehouse development team for technical design and developmental changes to the warehouse coordinate between multiple business units to ensure timely delivery of project deliverable along with zero defect tolerance
  • Elicited and wrote technical requirements and design documentation for project or change requests to the Data Warehouse Developed, documented and implemented Release
  • Management Process for Data Warehouse Group


  • Release Manager Software releases for Model Deposit applications/Sr Consultant
  • Release Manager overseeing team of release analysts for Deposits Group Coordinate between multiple groups to ensure timely delivery of release along with zero defect tolerance Wrote test cases and scripts and conditioned data for testing Performed data validation across multiple applications and platforms


Sr. Systems Analyst

  • Testing, Defect, Release and Database Manager for MATCH project rewrite of mobile application for field service FMS Responsible for establishment of process and procedures as well as deployment/ migration of code through regions for project Coordinated the standardization and implementation of documentation and process for defect reporting, testing of defects and deployment to appropriate regions for project Implementation involved coordination of applications back office and mobile with coding changes as well as validation for downstream applications. Establish and maintain implementation control
  • processes Gap analysis, requirements gathering, technical writing, and integration techniques
  • Production Support of Logica ARM WMIS product for Dominion Gas


Data Analyst / System Integration Test Engineer / Business / Systems Analyst

  • Created Requirement Specification and Vision and Scope Documents. Created Requirement Traceability Matrix, used to trace business requirements to technical requirements to test cases. Created test plan and approach documents for design phase. Validated business requirements were translated into executable and verifiable test scripts.
  • Test coordinator role across various lines of business for numerous projects. Managed Defect reporting as well as resolution of defects with development team Worked with testing/project team preparing test data, including snapshot of data for reproducing of data conditions for regression testing Created database and procedures for configuration and change management throughout project to be turned over at project end to production support personnel Created defect tracking repository, configuration management and change management utilizing MS SharePoint and reporting from within share point site Performed data mapping from numerous bank source systems to Fortent Anti Money Laundering System AML Gathered details on source system data types, service level agreement, any type of data manipulation required from approximately 25 source systems to AML system Created documents that outlined data requirements from business, business formulas as well as source system field mapping to vendor filed mapping Provided post implementation support


Senior Systems Consultant

  • Performed reconciliations between Oracle 11i-iTime module and project accounting module
  • Performed testing and analysis for iExpense and iTime module.


Lead Technical Consultant

Lead technical consultant responsible for the creation of test scenarios relating to requirements established for the replacement of a DoD Accounting and Financial Systems. Lead effort in design and scheduling of classroom fly-off CRF from a technical perspective. Held DoD Secret security clearance as defined by The Air Force Provided recommendations to DoD representatives for testing architecture and software requirements. Provided outline to minimize risk in scheduling and potential overlap of resources. Created Requirements Traceability Matrix to verify that all business requirements had corresponding technical and test requirements


Systems Analyst II

Projects included feasibility studies, vendor reviews, and RFP development and analysis and software package evaluations. Responsible for the identification, analysis, documentation and management of requirements for multiple projects ranging in size from 1 million to 3 million. Developed test plans and test output validation on assigned projects. Ensured that technology recommendations were consistent with business requirements and client objectives. Project resource throughout the project life cycle managing requirements and validating those requirements are met in the final deliverable


Business Analyst II

Documented the flow and process of KeyCorp's Internet banking systems for Corporate Customers utilizing RUP methodology. Developed compare/contrast documentation for application to be used during conversion. Developed and wrote test scripts, use cases on sections of application to aid in conversion. Led facilitation sessions to break down complex issues and develop simpler ways of accomplishing goals. Utilized hands-on business analysis and programming skills to document and work through redesign issues.


Business Analyst Consultant

Responsible for Data Clean up and migration from SQL ERP product to GAP COBOL legacy system. Established scope, project timelines, milestones and overall project management for migration. Worked with end users to establish data mapping and conversion criteria. Troubleshoot day to day problems as related to database and backup issues Documented current work processes for data migration Developed and outlined enhancements that are needed once conversion is completed for reporting purposes Analyze system to identify what data is needed in converted system, where to get data table level , and what data would have to be manipulated or created for new system.


Senior Business Systems Analyst

Project Manager responsible for the migration of all-financial and human resources software releases. Manage IT systems side for weekly payroll data transmission and support in conjunction with Controller and Payroll. Project Manager responsible for deployment of Citrix Metaframe companywide to handle yearly budgeting. Manage, maintain, and support systems for the finance and human resource departments within the organization. Systems include, but are not limited to, Oracle 8.1.7, VERTEX, BaaN Ivc and V, GEAC Smartstream, and UNIX. Performed system tuning and analysis from both hardware and software side related to ERP systems in conjunction contracted DBA support. Develop user and functional specs for session modifications and reporting requirements. Analyze existing code in sessions and reports to make modifications to existing sessions and create new sessions. Provided training of ERP software and functions as it relates to financial and human resources areas of ERP package BaaN and GEAC accounting Software. Assisted in the development, management and maintenance of financial data marts. These data marts were used in such functional key areas as profitability reporting, accounts payable, accounts receivable, and marketing information


Sr Information Systems Analyst

  • Managed, maintained and supported systems for the finance department within the organization. Project Manager responsible for implementing Vertex and BaaN for both US and Canadian operations. Project Manager in charge of end user and key user training and support for Vertex, BaaN 5.0 financials package. Project Manager from IT area responsible for the implementation of Hyperion Enterprise and Hyperion OLAP and Developed user and functional specs for session modifications and reporting requirements. Worked with BaaN and Vertex development as part of a beta test team to develop the BaaN/Vertex interface for BaaN V. Essbase for financial consolidations, closing and budgeting needs.
  • Assisted in report writing and training of end and key users for both information systems and finance. Implemented OLAP reporting cubes for financial reporting purposes utilizing Hyperion products such as Essbase and Hyperion OLAP. Assisted in the development of reporting marts on an Oracle 8i environment to assist financial reporting and gathering of information.

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