SUMMARY

• Implementation and professional services position with a high client focus. Worked with business analysts, senior management as technical resource to perform discovery.
• SOW's, implementation plans, and identify additional opportunities for professional services.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Application Engineer / Contractor

Responsibilities:

• Client Focus Team lead. Primary client contact and team leader 10 clients for all needs related to managed environment.
• Tier 3 support Allscripts / Eclipsys Software suite (5.0, 5.5, 6.1) Live On call Support for Critical Support issues involving the Sunrise Clinical Manager Application Suite
• Develop and execute Project plans for production level software upgrades and development migrations.
• Work with sites to configure Training environment setup and functionality.
• Application related support of Active Directory creating objects, unlocking users and schema changes.
• Maintaining and troubleshooting Citrix connectivity and Security Gateway.
• Performance analysis of SQL Server 2005/2008 as applicable to Eclipsys/Allscripts Software
• Create and Edit SQL scripts, and Databases in SQL Server 2005/ 2008/2012 servers.

Confidential, TX

SQL DBA / Contractor

Responsibilities:

• Project Manager for departmental DRP and High Availability POS and DB projects.
• Monitor, troubleshoot, and install all MS SQL servers, including SQL 2000, 2005, and 2008.
• Backup and recovery of 150+ SQL servers.
• Management, Architecture, and support of SQL server clusters for high availability.
• Monitor, troubleshoot, and configure merge replication.
• Performance tuning and analysis of SQL Server Clusters, Mirrors, standalone, and SQL Reporting Services (SSRS).

Confidential, TX

Systems Engineer / Contractor

Responsibilities:

• Managed 2 team members’ schedules and resources.
• One of three person team responsible for 1000+ store upgrade initiative.
• Responsible for server health verification and problem resolution for all SQL 7 servers prior to migration.
• Upgrade Hardware for store servers from Dell PowerEdge servers to HP G6 series servers.
• Installation of Windows 2008 and SQL Server 2008 using Alteris deployment server.
• Migration of data and databases from Windows 2000/SQL Server 7 to Windows 2008/SQL Server 2008.
• Migration and testing of SSIS packages post migration.

Confidential, TX

Systems Analyst / SQL DBA

Responsibilities:

• Project Manager, Architecture, upgrade, and management of Citrix 4.5 for hosted customer applications.
• Senior DBA hosting and managing large retail customer high transaction databases on SQL 2000 and 2005 Clusters
• Successfully planned and managed design strategy, migration, and upgrade of hosted environment.
• Active Directory Implementation.
• Implementation and Administration of SQL Server 2000 / 2005
• Design and implementation of Hosted environment to Enterprise class solution.
• Served as technical liaison between Client and Sales team.
• Managed and administered Windows 2003, SQL 2005, Citrix 4.5, ReconNET, AssureNET, IIS, and more.
• Managed as many as 8 people during projects

Confidential, TX

Global Systems Analyst

Responsibilities:

• Global Active Directory Design Senior team member.
• Implementation of SQL Server 2005
• Design of Global automated reports server using SQL Server 2005 and SQL Reporting Services.
• Project manager for International projects for global infrastructure design and implementation.
• Project manager and lead architect for Citrix Presentation server 4.5 regional Hubs
• Successfully managed implementation teams and outside vendor teams to accomplish deadlines.

Confidential, TX

SQL Database Administrator

Responsibilities:

• Monitor operations, performance and tune performance of database management systems.
• Troubleshoot problems and issues related to database applications.
• Provide guidance and advice on design of SQL Server databases and applications supporting Somera operations.
• Create and maintain detailed documentation of the database environment.
• Develop processes and procedures to help end users get the maximum benefit from out installed systems.
• Work with end user departments to develop basic end - user documentation, conduct training for users to extract maximum benefit from corporate data, and to determine requirements for applications, projects and other issues.
• Primary backup and mentor to Systems administration team supporting Windows, Citrix, and IIS.

Confidential, TX

Senior Programmer Analyst

Responsibilities:

• Project manager for all Microsoft platform projects in the city. Planning, design, and follow through to completion managing 5 or more people.
• Daily maintenance and administration of 40+ Microsoft Windows 2000/2003 servers.
• Daily backup of all Microsoft Server hardware using Veritas Backup Exec and SpectraLogic Gator tape library.
• DBA for Microsoft SQL server 2000 clusters and standalone servers.
• Active Directory and Domain Administration.
• Maintenance and Monitoring of Xiotech Magnitude (SAN).
• Citrix Metaframe XPE Administration and Maintenance for 1400+ users with 30+ published applications. Managed all aspects of farm including Load Balancing, security, printers, updates, hot fixes, and NFuse.
• IIS 5/6 Administration and Maintenance.
• Hardware support and configuration for Dell Power Edge servers, Dell Power Vault disk arrays, and Compaq servers in a 24/7 environment.
• Design and upgrade to Windows 2000 Active Directory Domain from Windows NT 4.
• Design and Implementation of SQL server 2000 Failover Clusters.
• Upgrade of all Windows NT 4 Servers to Windows 2000 or 2003.
• Implementation of Citrix Metaframe XPE Server farm on Dell Power Edge 6650 servers running Windows 2000 allowing for quick seamless access using web or single sign on from desktops.
• Senior Team member responsible for Upgrading data center.
• Awarded #1 Digital city (midsize) one year after my arrival, and every year of my tenure after.

Confidential, TX

Senior Programmer Analyst

Responsibilities:

• Project manager for Implementation of SCADA (plant automation) system pilot.
• Administrator for Windows NT and Windows 2000 servers.
• DBA Installation, and programming for MS SQL Server 7/2000 servers.
• Designed and integrated Capital Projects Spending database.
• Designed and coded IT Project Tracking application in MS Access.
• Managed Citrix Metaframe 1.8 published applications, printers, and performance in a 24/7 manufacturing environment.

Confidential Carrollton, TX

Network Administrator, Project Manager

Responsibilities:

• Upgraded Network from Novell 3.11 to Novell 4.11 and Windows NT 4.
• Responsible for Budget, purchasing, and IT Project Management
• Administration and support of Novell and Windows NT
• Administration and support of Retail Pro a Retail POS system with integrated Inventory control system.
• Administration and support of Business Works a small business Accounting system
• Supported 40 Corporate users and 18 stores nationwide.
• Administration, Support, and installation of MS Exchange Server 5.5
• Implementation of SQL Server 7 for Point of Sale transactions database.