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Services Engineer Resume Profile

Summary

I am a Microsoft Technology Specialist Server 2003/2008/SBS IIS, Windows Applications with 20 years of work experience in Information Technologies, Project management and Active Directory/Group policies. I have ten years of work experience in Medical imaging, SQL and Server and storage Technologies. I have 7 years of work experience in IIS. At Fujifilm I had the opportunity to implement several ESX environments with Windows operating systems, Client-Server interaction through TCP client and Listener, Remote support and monitoring implementations, database interaction. I performed in the role of project lead and have been part of Cross-Functional Teams. I have several non certification Information Technology courses and training including ESXi and Sonic wall routers.

Experience

Confidential

Customer Service Engineer

  • Remote and onsite multi server environment, server, workstation, storage and software customer support
  • Site software upgrades and maintenance remote and onsite
  • Manage and build Windows 2000, 2003 and 2008 Server/SBS Active Directory/Group policy, DNS, DHCP and IIS single and multi server environments
  • Manage and build VMware ESXi 4 and 5 environments
  • Build test environments for upgrade testing

Confidential

PACS Network Specialist

  • PACS Windows Network and workflow Design
  • Manage and build Windows 2000, 2003 and 2008 Server/SBS active directory and IIS
  • Sonic Wall router implementations and configurations
  • Wan Connectivity and VPN management
  • Internal Network Support and securities Windows 2003 server
  • Remote and onsite PACS IT Network customer support
  • R D for PACS and web products
  • Presales Support for sales team
  • New product alpha and beta testing

Confidential

  • PACS Network Specialist
  • PACS pre sales support and demonstrations
  • Manage site implementation projects
  • Design PACS networks from pre sales and post sales site information.
  • Develop network security and desktop standards in Windows 2000, 2003 and 2008/SBS server environments using group policy and Active Directory.
  • SQL Server 2000 and 2003 implementations and Support
  • Develop and manage In house configurations, server and rack setup and pre staging for installations using Microsoft Project for all project timelines.
  • Manage and install PACS network onsite.
  • Integration of HIS and RIS with PACS
  • Accountable for onsite Radiologist and clinical applications training.
  • Responsible for managing and resolving customer problems and issues.
  • Responsible for procurement of all PACS related hardware for projects.
  • Manage trade show setups and booths for SCAR, AHRA and assist in RSNA along with ROGAN Medical.

Confidential

NETWORK CONSULTANT

  • Network Design and Implementation.
  • Windows Exchange server, NT Server Workstation Installation support.
  • Design Windows NT 4.0 Roaming Profiles Security.
  • Field Support of existing Customer Networks.
  • Support Microsoft Exchange Servers.
  • Manage new Projects

Confidential

NETWORK ADMINISTRATOR

  • LAN administration Novell 4.11 3.12.
  • NetWare for SAA Support.
  • Full Desktop Support.
  • CCMail Administrator.
  • Manage Implementation Projects
  • Roll Out Windows NT 4.0 With Security on LAN.
  • Workstation imaging for large project rollouts using ghost.

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