PROFESSIONAL SUMMARY

• Overall 5 years of experience in Information Technology as a QA Analyst, TD/QC Application Engineer, QA Analyst and Software Testing Engineer in web and client/server applications & Ecommerce.
• Extensive experience in working on various test strategies and preparing Test Plans, Test Cases, Test Summaries and Analyzing Test Results.
• Experienced in troubleshooting the Customization issues in the modules of Requirements, Test Plan, and Test lab, Defects.
• Experienced in software testing which involved development of test cases and test scripts and User Acceptance Testing (UAT).
• Implemented the Software Development Lifecycle (SDLC) to follow standards in the application development.
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability, Gathering different kind of projects requirement. Covered Agile and Waterfall models of SDLC.
• Vast knowledge and experience in Health Care industry, experienced in testing different healthcare ERP solutions such as FACETS, Med Plus, EPIC and other claim processing solutions
• Experience in testing Electronic Data Interchange (EDI) according to HIPPA Compliance.
• Extensive experience in functional testing of Structural Engineering, Personnel Administration, Organization Management and HR Management Systems.
• Expertise in performing Grey Box Testing (Black Box Testing), User Acceptance Testing (UAT), System Testing, Regression Testing, Integration Testing, Smoke Testing, Load Testing.
• Experienced in SQL, SQL Server Database and VB scripting.
• Good experience in creating, modifying and enhancing both manual Test Scripts and Test Scripts created by Test Automation tools - Quick Test Pro
• Good knowledge of QA methodologies and process of software validation principles.
• Experienced in backend testing. (SQL, PL/SQL).
• Highly adept in Functional testing using Quality center.
• Hands on experience in testing of Web based and Client/Server Applications.Managed test process, test plans, test case drafts, matrix reports, defect-tracking system etc.
• Having Good experience in solving analytical problems and documentation.
• Excellent communication, interpersonal, intuitive and analytical skills.

TECHNICAL SKILLS

Testing Tools: QuickTestPro 10.0/9/9.5, TestDirector, Quality Center 10.0, HP ALM, Winrunner7.0, Android SDK, IOS, Perfecto Mobile.

Mobile Tools and Devices: Device Anywhere pro, Mite Keynote pro & Perfecto Mobile, Actual handheld devices such as IPhone, Android phones, Windows, Blackberry and Tablets

Networking: TCP/IP, FTP, HTTP, Internet, Intranet, Cisco (Routers, Switches, Firewalls), Load Balancers (Local Director, Distributed Director, GSS), IPv6, Netboot, and Kickstart

Platforms: Windows XP/2007, UNIX, Linux, Mac

Browsers & Virtualization: Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera.

Languages: C, C++, VB Script, TSL, Visual Basic, Perl, SQL, PL/SQL

Internet Technologies: VBScript, JavaScript, XML, HTML

Database Technology: Oracle 8i/9i, MS-SQL Server 2000, SQL Server Manager 2008

Others: MS Word, MS Excel, MS PowerPoint, CIFS/Samba, Apache, Tomcat.

PROFESSIONAL EXPERIENCE

Confidential

Sr QA Analyst/Tester

Responsibilities:

• Analyzed the objectives and scope of each stage of testing process from the Test plan.
• Interacted with business analysts to gather the requirements for business and performance testing.
• Participated in theManual Vs Automatedtesting decision-making process.
• Converted manual test cases to automated test scripts using Quick Test Professional
• Responsible for testing theNavigation Flow, Functionality Testing, System TestingandUser Acceptance Testing.
• Prepared data for all types of Claims.
• Performed configuration testing in order to ensure platform independent operation of the HL7 guideline based EMR system.
• Designed test cases and developed test scripts to test the communication protocol as defined by the HL7 guidelines
• CustomizedQualityCenterto meet the specific metric requirements given in the test plan.
• Involved in mapping data forvarious partnersandclients transmitting EDI 837, 835, 270/271.
• Acted as Test Analyst forHIPAA 270/271, 27/277, 837, 834, 835transactions.Certified transactions using Clarity,HIPAA transaction compliance tool.
• Audit NHXS-TRIZETTO Financial /Contract Modeling-Analysis system/New client implementation contracts
• Completed several HIPAA 4010 and 5010 Projects, included Medicaid and Commercial entities. Projects include claims and enrolment testing as well as NPI and medical coding and ICD-9 EDI testing
• Created test cases for testing the 276/277, 270/271 and 278 transactions.
• Followed HIPAA implementation guides for preparing the EDI files.
• Involved in execution of scripts fromQuality Centerand also logging defects inQualityCenter.
• Defined the scope of the automated testing effort usingQuality CenterVisual Test Tree.
• UsedQuality Centerto do defect tracking, coordinated the defect resolution process and generated management reports.
• Interacted with developers to follow up on defects and issues
• InsertedCheck Pointsto Check for the broken Links, Text, and standard properties of an object usingQTP.
• Created User Defined Functions inQTP.
• Worked on bothExpert viewandKeyword viewand performedIntegration TestingandBatch TestinginQTP.
• Extracted, Transformed and loaded (ETL) data using SQL Queries. Performed Database Testing by writing SQL Queries.
• Expertise in FACETS and EDI.
• Experience working withPlum tree Portal, Genies Spread Sheetto link different types of corporate documents in a web directory.
• PerformedNegative testingto find how the functions and variables perform when they encounters invalid and unexpected values.
• TheScenario Execution, Performance Summary, Failed Transaction Reportswere generated and analyzed.
• Worked with various teams to fix problems and duplicate online problems in the lab.
• Monitored the run scenario using various monitors to identify functionality and performance issues including:Deadlock conditions, database connectivity problems, system crashes under load.
• Performed the Duration test by executing the test for longer hours in order to find out any MemoryLeaks, slow surface resource consumption problem.
• Ramp down virtual users to determine if the system has anymemory leaks
• Designed load tests (Stability, Stress and isolation tests) in different ways to measure the application performance.
• Simulated the load test scenarios with different types of user behaviors, such asFirst time userandrevisiting user.
• Used Ramp UP/Ramp Down, Rendezvous, Start and End, Parameterization, Correlation features of Load Runner.
• Expertise in testing EDI Transactions 834, 837, 835, 270/271
• Extensively involved in testing Trizetto Facets and mainly involved in Enrollment and Eligibility modules.
• Enrolled members through online screens and 834 Transactions to Facets
• Experience in testing Facets.
• UsedLoad Runnerfor stress test-to-test Web Servers, Application Servers, Databases, and Back Office Connectivity and analyzed their performance.
• Checked the data flow through the front end to backend and usedSQL queries, to extract the data from the database.
• Extensively executed complexSQLqueries to query the database for data validation.
• Executedshell scriptsto test the backend database.
• Responsible for the acquisition of HP ALM (Quality Center)
• Responsible to designUAT scenariosand get an approval before the application presentation.
• Performing pre-adjudication claims reviews (UAT testing) to ensure proper configuration of contract & claims was used.
• Responsible to present walk-through with clients as part ofUAT.
• Participated in various meetings fordiscussed EnhancementandModification Requests.

Environment: QTP,Quality Centre, Clear Quest,HIPAA, EDI, ALM, Facets, Java, Html, JavaScript, XML, Web Sphere, Oracle, UNIX, Windows NT/XP.

Confidential, VA

Sr.QA Analyst

Responsibilities:

• Gathered, refined, and prioritized business requirements from business owners through meetings and questionnaires.
• Analyzed the Business requirements and the site specifications.
• Generated reports and metrics to provide project status to Upper Management.
• Involved in review meetings with Developers, BA’s and Tech Lead, using Agile Methodology.
• Worked closely with developers, business analysts and user representatives and participate in the product design process including specification and other document reviews.
• Developed Requirements Traceability Matrix (RTM) to track requirements during the QA Testing Phase using Quality Center.
• Developed automated test scripts from manual test cases for regression testing based on the requirement documents using Quick Test Professional
• Created test and tested Web based and consumer applications, using manual and automation tools like HP QC/ALM and QTP
• Configure test environment for specific test cases, create test data, and execute manual tests, document results and update defect tracking systems.
• Defect tracking and change management using Quality Center, Bugzilla
• Regression testing for interim modifications and production bug fixes.
• Involved in User Acceptance Testing.
• Performed different types of testing on application to ensure that application is error free.
• Performed User Acceptance Testing, GUI testing, Smoke testing etc.
• Developed automated scripts using QTP to perform functional and regression testing.
• Developed test plan and test cases for unit testing and performed Integration testing.
• Involved in Database Testing.
• Checked the data flow through the frontend to backend and used SQL queries, to extract the data from the database.
• Contributed to the development of improved implementation methodologies.
• Performed individual assigned tasks based on the project deadlines and finished the deliverables before the deadlines.

Environment: Quality Center 10.0, QTP 10.0 SQL, Bugzilla, SQL Server, MS Office

Confidential

Sr. QA Analyst/ Mobile Tester

Responsibilities:

• Worked with Backend systems testing related to the webservices requests and responses.
• Worked with Credit settlement testing and downstream testing with SAP systems for transaction upload and inventory uploads.
• Involved in complete software testing lifecycle including Test Planning, Test Development, Test Execution, Test Reporting, and Test Result Analysis using Quality Center.
• Involved in Requirement Analysis, Defect tracking and Defect retesting using JIRA OnDemand 5.3.1.
• Worked under Agile methodology and participated in Scrum meetings with Project manager, Tech lead, SME’s, Developers and Business analysts.
• Execute test cases, test scripts, test user stories and report status to QA Lead.
• Uploaded test cases to the Test Plan Module in Quality Center from test case template.
• Logged the defects in Quality Center and assigned them to corresponding developers.
• Involved in data driven test, Web based, End to End, Regression, Back end, Functional and Black Box Testing.
• Worked on Mobile Web(MOW) to test the functionality using the iOS (Safari browser), Android (Native browser), Windows (Internet Explorer 10).
• Wrote complex SQL queries using joins, sub queries and inline views to retrieve data from the database and Create/Verification of Records in the database.

Environment: QC, QTP, SOAP UI, Windows, Excel, XML