PROFESSIONAL SUMMARY:

Expertise in: IT Management ~ Data Analytics ~ Software Development

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Consultant - IT Manager/Information Security

Environment: Windows, Unix, Mac OS, Oracle, MySQL, NoSql, MS Office & Project Suite, PHP, JavaScript, C++

Responsibilities:

• Established and directed the strategic and tactical goals, policies and procedures for the information technology department.
• Redesigned IT service delivery, developing a new IT staffing model which provided better service and true accountability and ownership from IT
• Led monthly revenue meetings to discuss key performance indicators, results of ad hoc analysis, and business unit performance to offer recommendations and formulate go-forward actions;
• Created and managed budgets for the organization’s key operational IT projects to influence financial profitability;
• Led the alignment of project priorities and project selection to strategic business objectives and making recommendations to meet business requirements and strategy
• As project manager, completed business process analysis and application/information architectures for physician groups/clinical security platform software;
• Streamlined big data reporting across multiple platforms;
• Supervised offshore teams.

Technical Operations Manager

Environment: Azure, SQL Server, Tableau, SQL, SAS, JavaScript, JQuery, SalesForce, ASP.Net, VBA, MS Excel, MS Access

Responsibilities:

• Managed team of 10 developers and 3 data analysts;
• Developed, periodically updated and oversawinformationsecurity compliance strategies, plans and programs to ensure compliance to security policies and procedures;
• Collaborated with HR to identify staffing needs;
• Identified performance issues, architectural issues, and proposed solutions for high volume Vendor and Catalog databases;
• Monitored production performance, detected trends, and enabled capacity planning utilizing Tableau; Identified system deficiencies and suggested effective solutions;
• Maintained property management, vendor management, and revenue cycle management/pricing analytics software applications;
• Performed requirements analysis and tailored solutions to business needs.
• Facilitated online and on-sight presentations with internal and external clients including C-level executives; Implemented production dashboards and scorecards.

Confidential, Richmond, CA

Contracts Manager - SharePoint Developer

Environment: SharePoint, MS Project, Visio, PowerPoint, Excel, Access, SQL Server, SQL

Responsibilities:

• Created dashboards, scorecards and programs;
• Designed and generated reports using SSRS from SQL Server database;
• Designed automation macros and look-up forms using MS Access;
• Managed Federal and State agency and vendor supply acquisition contracts;
• Sourced and negotiated pricing for Confidential /CDC Richmond Campus labs;
• Assessed requirements and developed/implemented strategies to maximize security software functionality, reliability, and alignment with the department's needs and contract terms.
• Reviewed agreements and drafted key documents including non-competitive bids, RFPs, IFBs, Master Service Agreements, vendor contracts, and RFOs.

Confidential, Lafayette, CA

Software Sales Engineer

Environment: GoldMine, MS Project, Visio, SQL

Responsibilities:

• Prospected, identified, and negotiated new accounts for security network detection software with private organizations and State/Federal organizations;
• Managed sales process from qualifying to closing;
• Maintained and upsold to current accounts;
• Provided web based user training;
• Negotiated contracts with companies and government agencies.

Confidential, Sacramento, CA

Software Programmer Analyst

Environment: MVS/TSO, z/OS, Windows, Unix, COBOL, CICS, JCL, ISPF, RACF, Assembler, REXX, SAS, CLIST, SQL, VBA, C, C++, Oracle, SQL Server, PL/SQL, Java

Responsibilities:

• Maintained the Confidential vehicle registration billing system on z/OS using CICS, Java, Assembler, C/C++, and COBOL languages and WebSphere MQ;
• Maintained SAS code on MVS/TSO.
• Managed all phases of database development, including mapping, designing, configuring, implementing, testing and post-launch support for the department’s data which included large data from other government agencies;
• Maintained multiple databases including creating and modifying tables, monitoring traffic, and importing/synchronizing data;
• Created multiple programs to ensure correct data transfer between Oracle database and SQL Server;
• Negotiated and drafted technical contracts with Federal and State agencies;
• Reviewed technical IFBs, RFPs, and RFOs; Wrote documentation for system wide code.

Confidential, Tampa, FL

Programmer

Environment: Windows, SQL Server, SQL, MS Access, Oracle, Visual Basic, SAS

Responsibilities:

• Built an application in SAS/SQL on SQL Server which automated extensive calculations required by clients to negotiate rates with hospitals, medical groups, and clinical laboratories;
• Designed and implemented database for maintaining contract records;
• Generated monthly Operations Reports;
• Utilized self-made SQL scripts to monitor, optimize, and increase the efficiency of performance tuning.