SQA Analyst Resume Profile

EMPLOYMENT

Sr. Programmer Analyst

Confidential

Environment-COBOL, DB2 SQL, CICS, JCL, VSAM, TSO/ISPF, FILEAID, INTERTEST, CHANGEMAN, QMF, DYL280, EZTRIEVE, DCCS and CA7.

UHG

COSMOS CIS Solution Architect applying BVD, PRD towards IET solutions for estimating cost for projects. Supplying system flows for SA to evaluating cost.
On-board analysis team create new support systems example 'How to manuals' to provide for new candidates to UHG CIBER team.
SWAT team - analysis of the OM Alert ticket average 90-50 issues per day . Provided assistants to the current team on IBM issues. Attended war room meeting for level 1 issues.
OM Team - problem ticket PT to support the Claims team with enhancement, attend daily meeting and testing.
DTR team provide system enhancements, fine tune production JCL, Programs COBOL, Xgen , PROCs, Scheduling, error handling, DB2 SQL analysis

Elsevier

Operations setup team to develop a new CA7 schedule in Orlando on the client site.
Production Support and new development for Elsevier COPS system that provides online order entry, and batch processing.
Developing new coding and enhancement to existing COPS system. Providing Detail, Unit Testing script and Technical documentation for the SDLC process.
Helping the team with technical knowledge on the COPS system.

Programmer Analyst II

Confidential

Environment-COBOL, Data-COM, CICS, JCL, VSE, X-RAY, INTERTEST, DotNet, TOMCAT/APACHE/JBOSS.
New development and production support for CJIS, JJIS, AC, Utilities, and Central Permitting are systems on the IBM mainframe.
In three months I supported HEAT, BEA Plumb-Tree and 911/CAD Administrator for the Pasco County FL.
These systems are MS Dot net 2.0 in C , VB, HTML, XML and AS400 SQL RPG environment.

Sr. Programmer Analyst

Confidential

Environment-COBOL, DB2 SQL, CICS, JCL, VSAM, TSO/ISPF, FILEAID, INTERTEST, CHANGEMAN, QMF, DYL280, EZTRIEVE, DCCS, Stored Procedures.
New development for Chrysler ARO system that provides automation for the dealers to restocking parts process.
Coding the Stored procedures process by working with the Java front-end programmers. Provided Unit Testing script and results for user to verify.
Remediation of the ISBN-13 System. Analysis of the current ISBN10 system and providing documentation of system flow process.
Creating Specification Documentation for the different site to perform the remediation of the Code.
Creating Standard Operating Procedures Documentation for off site personal on System Tools.
Program change to the current ISBN10 system to the new ISBN13 system.

SQA Analyst Contractor

Confidential

Creating Unit Test Plans and Unit Test Scripts for various projects.
Executed test cases in a mainframe environment using JCL, PROCS, PL1, CICS, DB2, TSO/ISPF, and M204/CMS.
The defect tracking tool utilized was Lotus Notes.
Interfaced with development, UAT and Operations personnel in defining system requirements and while testing the applications.

Tax Manager

Managed new tax office, hiring new personnel, creating new procedures, work schedules, and training personnel.
Auditing tax return process prepared by tax associates and customer service. Created open/close checklist guide for personnel with little training.
Testing preparers with new tax laws from the IRS Pub17.

Senior Product Support

Confidential

Environment-MS Office XP, VB, Oracle SQL, Brio SQL, Access DB SQL, CSDB, RDOL, CMS.
Production Support in a retail systems environment for Loyal Card Program, Store Systems, RDOL, CMS, and Call Center. Support CMS Web pages for our client.
Manage Data SQA for domestic and international, including support 24X7.
Utilized strong Oracle SQL Analysis for reporting sales and marketing strategies for large retailers.
Handle customer calls on issues related to the marketing and IT questions on data reporting issues.

Self Employed

Confidential

Service personal computers for clients in the Pasco area and developed web pages for my clients.
Built computers and fixed software problem related to everyday use, and performed LAN maintenance and services for customers and local businesses.
On call 24X7. Created new EBooks for the education of all age group, and managed customer sales and support of personnel computers.

Senior Programmer Analyst/Production Control

Confidential

Environment-COBOL, DB2 SQL, CICS, JCL, VSAM, Jobtrac, CA-Roscoe TSO/ISPF, FILEAID, INTERTEST
In a health insurance environment, supported and developed COBOL/CICS/DB2/VSAM programs.
Programmed and maintained various applications utilizing CA-Roscoe and Jobtrac to develop and test programs and provide Production support.
Created a new method of FTP file transfer protocol from the mainframe to a UNIX server. Provided support for online system changing Procs, JCL for reruns and restarted jobs in the schedule.
Made decision to restart or hold the job based on priority of the job, and its criticality in the prod process.