Sr. Technical Consultant Resume Waukesha, WI - Hire IT People

SUMMARY

I’ve been a consultant with technical and functional expertise, and enjoyed being an integral member of the services team within Confidential (formerly Confidential ).
My responsibilities included, but not limited to estimating, designing, coding and ensuring the deliverables meet customer’s requirements and easing their day - to-day operations.
I have worked with the Confidential support team, analyzing traces, verifying set-up, promptly resolving challenging customer issues, learning and adding to my functional skill-set.
I had the opportunity to work closely with customer project teams, both on-site and remotely, gathering and documenting tasks and helping to guide future requirements.
Required ensuring development activities are accurately and completely meeting the needs of business users and our customers.

TECHNICAL SKILLS

MOCA
PL/SQL
C
C++
XML
HTML
Perl
Java
JSP
Java Script
Voice XML
.Net
C#
Oracle
MSAccess
SQL server
Paradox
OS platforms (UNIX, Linux, Windows)
Oracle Forms
Oracle Reports
Loftware
Mercator
Microsoft Access
Visual Basic
Crystal Reports
FrontPage
Visual Café
Oracle Power Objects
Version Control Systems (Win CVS)

PROFESSIONAL EXPERIENCE

Sr. Technical Consultant

Confidential, Waukesha, WI

Responsibilities:

Primary candidate of the team estimating, designing, coding, testing and delivering WMS to WFM data manipulation and transmission modifications.
Actively gather and interpret document requirements, while meeting directly with customers.
Conduct requirements and detail design review meeting with customer.
Providing On-Site and remote technical support as needed.
Produce detailed module/unit test plans and provide documentary evidence of testing activity.
Serve as a subject matter expert and advocate for business and functional requirements to the designers, developers and QA personnel within development.
Participate in the development of approaches and designs, as well as actively participate in all review meetings to ensure requirements are being met completely and properly.
Ensure that solutions developed will effectively meet the business objectives of our customers and end users.
Good Exposure with all stages of the software development process.
Experience with all phases of WMS implementation cycle from functional design and estimation to Rollout installation, UAT, Go-live and post go-live support.
Experience with standard Integrator transactions and modifying and/or setting up new transactions to meet customer requirements.
Experience with reading trace, analyzing root cause and resolving issues.
Experience with Scripts to load inventory, locations or item into Confidential .
Development of MOCA commands, GUI forms, DDA, reports and labels.
Good working knowledge of Confidential WMS DLxD functionalities including but not limited to Receiving, Order allocation, Picking(Regular, List, Carton and Cluster picking), Loading, Cycle counting and auditing, serialized inventory tracking and data formatting and transmission to LMS/WFM.
Experience with end-user on site and in-house training.
Technical documentation of set up, configuration and installation instructions
Manage and track code changes using CVS or Subversion in multi-developer environments.

Software Developer

Confidential

Responsibilities:

Built and tested call flows, grammars and development for a Pharmacy speech application using VoiceXML and JSP on VoiceGenie and Nuance speech platforms.
Built a Reverse-Lookup tool that was used as a service to SMB to identify the location of the incoming caller. (Technologies used: Perl scripting, Web based 411 information, speech recognition technologies)
Responsible for database programming of both the pharmacy and reverse lookup tools. (Technologies used: SQL Server, Microsoft Access, MySQL)
Designed and maintained the web applications and any documentation associated with the above projects (Technologies used: Java, ASP, JSP, HTML, CSS, SQL, XML)

Software Developer

Confidential

Responsibilities:

Building speech recognition applications for a large US Credit Card company and another Mutual Fund organization, using VoiceXML and JSP on a few speech platforms: VoiceGenie, Nuance and SpeechWorks/ScanSoft.
Responsible for database programming and database management. (technologies used: SQL Server, Microsoft Access, MySQL)

Customer Support Manager

Confidential

Responsibilities:

Answer telephone calls from customers and support inquiries and provide solutions by phone
Document customer queries, assign tickets to team members and follow up on status of open tickets.
Train new team members.

Programmer

Confidential

Responsibilities:

One of India’s Largest Shipyards using Java Servlets and Oracle backend.
Designed and Developed Web Site and Database system for SIST, India.
Devised an Intranet Messaging System for OEN, India using Java.

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Sr. Technical Consultant Resume

Waukesha, WI

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