Application Support Specialist Resume
Dallas, TX
SUMMARY
- 10+ years of overall IT industry experience, mostly in data warehouse environment
- 10+ years in Unix, Shell scripting
- 3+ years of Ab Initio developer
- 3+ years of SQL
- 2+ years in Perl programming
- 2+ years of PL/SQL
TECHNICAL SKILLS
Operation Systems: Windows NT/2000/XP/Server 2003, MS DOS, Unix, Aix, Linux
Databases/ Tools: Oracle 10g, Oracle SQL*Plus, Toad, MSSQL Server 2008 R2
Programing language: C++, Perl
ETL Tool: Ab Initio
Unix Scripting Language: Bourn, Korne, C shell, and Awk
Window Scripting: PowerShell.
PROFESSIONAL EXPERIENCE
Confidential, Dallas, TX
Application Support Specialist
Responsibilities:
- Provide technical support for in house financial software.
- Troubleshoot and resolve production issue within SLA.
- Formulate,design, and test PowerShell script, SQL script to automate manual monitoring, manual validation process to reduce manual process and free up manpower.
- Using a combination of PowerShell, SQL to generate reports in Excel report and chart.
- Create ready to go SQL statement for the group to use to troubleshoot issues.
- Validate systems, applications and servers after maintenance window.
- Provide technical support after hour.
Confidential, Irving, TX
Ab Initio Developer
Responsibilities:
- Used Ab initio as ETL tool to pull data from source systems, cleanse, transform, and load data into databases
- Performed complex queries involving large data volumes
- Deploy and test run the graph as executable Korn shell scripts in the application system
- Modified the Ab initio component parameters, utilize data parallelism and thereby improve the overall performance to fine - tune the execution times
- Involved in modeling the business processes and business requirements resulting in process improvement
- Developed High level and Detail Designs
- Replicate operational tables into staging tables, Transform and load data into warehouse tables using Abinitio
- Gathered requirements using requisite
- Developed conversion functions for transformations
- Developed include files used in the transformations
- Developed numerous shell scripts to automate the file manipulation and data loading procedures
- Generated monk data to do the unit and system testing
- Developed test procedures to do the parallel system testing
- Developed mapping docs using Data Profiler
- Moved applications between Dev, Test and Production environments
- Developed DW applications using Star Schema
- Used Re-posit to do the dependency analysis and version control
- Interact with the business and technical analysts and DBA’s
- Developed process that load large file into a data warehouse that is still in encrypted which save time, secure
Confidential, Dallas, TX
Jr Ab Initio Developer
Responsibilities:
- All the Data staging and loading scripts are developed by using Abinitio, UNIX Shell
- The Ab initio graphs have been developed to read the sales data files and then reformat, filter, aggregate the data before loading them into an Oracle database
- Developed, designed, tested and implemented Abinitio graphs for all fact tables
- Ab Initio’s Co>Operating System to extract, transform and integrate data from multiple data source and performed parallel data cleansing and validations using Ab Initio
- Performed evaluation of vendors for selecting an appropriate ETL Tool
Confidential
Jr Ab Initio Developer
Responsibilities:
- Developed mapping documents for Inbound/Outbound Interfaces
- Developed 25 Ab Initio graphs for 13 outbound interfaces
- Handled complex data formats, which included Vector type of record format coming using AB INITIO Normalize and later on De-normalize component
- Developed graphs to Process Inbound XML files using AB INITIO
- Developed Ab Initio graphs for purging the data from using Flat files in the process
- Generated Korn shell scripts to monitor the Data warehouse processes
- Created the DML files to In Bound/ Out Bound Ab Initio Graphs
- Developed the Ab Initio graph to handle complex character Header and Trailer file
- Migrated the Ab Initio Graphs from Development to testing and testing in Production environments
- Administered Ab Initio Repository using Air utility command reference
- Created Sandboxes and Projects for different group of users on the Repository
- Developed UNIX shell scripts to automate the Data Load processes to the target Data warehouse
Confidential - Irvine, CA
Data analyst
Responsibilities:
- Production and analysis of both ad hoc and standard sets of utilization, financial and/or clinicaldatato assess clinical quality, service, and operational, organizational, and/or provider performance.
- Define requirements, performdataanalysis,datamapping, and assist in the design, testing, and implementation of automated systems
- Created automation process for manual, repetitive by using a combination of SQL, Perl, Shell scripts reduced processing time
- Write ad hoc report using SQL queries
Confidential, Richardson, TX
Production Analysis
Responsibilities:
- Responsible for any/all activities involved in the deployment and/or support of the Common Services (CS) middleware application components. The expectation is a 100 % uptime for all of these CS applications
- Working directly with the application developers and clients to troubleshoot prod problems
- Collect Capacity data, analyze statistics and develop trends, to develop/maintain appropriate monitoring, reporting tools.
- Use Oracle, SQL plus and TOAD to query/analyze data, run adhoc script and troubleshoot failed job
- Working with ETL tools Abinitio to load data to production environment.
- Write ad hoc SQL queries (using Oracle 10g) used to report
- Working with different application groups and deliver effective solutions
- Developed automation to reduce manually processes in SQL/Shell/Perl reduced hours of
- Investigated anomalies between two reports by using PL/SQL procedures and queries.
- Provide critical support during the monthly close of finance.
- Support and develop Abinitio graph to load data to the data warehouse
Confidential, Carrollton, TX
Jr Software developer
Responsibilities:
- Responsible for providing technical support for Network Operation Center and Internal Department
- Provide technical support to the production support group when their issue until Abinitio job in production
- Working under Senior developer on the new project.
- Created automation processes using Perl/Shell scripts
- Created PL/SQL scripts to pull data from Oracle database in conjunction with PERL scripts.
- Provide after hour on-call support.
