Team Lead for Marketing Specialists Support Resume Redmond, WA - Hire IT People

SUMMARY

Advanced Proficiency in Excel & Access: Data Management, Pivot Tables Development, Macros, V - lookup, SQL, and Reporting
Leverage Business Intelligence tools and data mining techniques to identify key performance indicators to implement CRM strategies and services.
Develop resource and operations plans for model clients and constructed supportive scheduling models to streamline processes to ensure efficient inventory management.

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Team Lead for Marketing Specialists Support

Responsibilities:

Data analyst using Confidential Excel and Event Management System Software
Remotely and effectively communicated event planning for Confidential ’s Community
Effectively communicated between team member and managers
Delegating tasks to the appropriate specialists
Strategized with team members how to achieve efficiency and speed when deadlines were fast approaching
Providing customer service that exceeded The Community Development Specialists needs

Confidential, Seattle, WA

Data Analyst

Responsibilities:

Imported and exported data from text files, saved queries, or databases used automatic outlining, inserted subtotals, created advanced filters, and used database functions
Created pivot tables and charts using worksheet data and external resources, modified pivot tables, sorted items and group data, and refreshed and formatted pivot tables
Designed, recorded, and executed macros to automate data entry inputs
Formatted spreadsheets and workbooks for print, document reproduction, and presentations Send the complete and updated copy of data to doctor and donor centers

Confidential, Seattle, WA

Assistant Buyer/ Data Analyst

Responsibilities:

Collected, organized, and documented infrastructure project attributes, data, and project metrics
Gathered information about kids apparel (sizes, colors, and prices) from vendors and through internet searches
Compared prices of apparels with various competitors such as Amazon, Kohls, Target. Keeping Confidential on top versus their competitors
Responsible for data entry in Excel using Pivot tables and Macros given from vendors
Audited inventory for accuracy before publishing in dashboard for the customers to purchase

Confidential, Lynnwood, WA

Technical Support

Responsibilities:

Provide technical support for hardware/software, network connectivity, and all other computer related problems for 10,000+ students and instructors. E.g. - MS Windows/ MS Office, Sharepoint, Advanced Excel, and Access Scheduling and coordinating quarterly systems diagnostics testing for the entire campus.
Assist management in providing phone support, troubleshooting, updating and maintaining entire campus’ systems, software, and hardware
Administer student database and monitor server activity of over one thousand students to
Ability to systematically log, identifies, and resolves technical issues in a timely manner

Confidential, WA

Assistant Store Manager

Responsibilities:

Design and deliver an effective training program while also mentoring staff to develop skills in key competency areas
Develop and maintain an orderly inventory management system that effectively decreases processing time and shelf life of merchandise
Continuously establish and maintain customer relationships resulting in repeat patronage and high customer service survey scores
Process and analyze sales data to aid in planning, scheduling, and implementing sales strategies and techniques to increase sales volume