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Help Desk Resume Profile

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Help Desk support

Experience diagnosing, troubleshooting repair hardware and software/hardware problems. High call volume environment and escalation of projects. Act liaison between vendors and customers.

Computer Skills

Languages

  • C , Python, HTML/CSS
  • Current Studies SQL, Visual Basic
  • Independent Studies Java, JavaScript

Technologies

  • Microsoft Visual Studio, Bloodshed Dev-C , Net Beans, Notepad , Dreamweaver
  • MS Office: Word, Excel, Access, Visio, PPT, MySQL- Workbench, Sage Enterprise software

Experience

Confidential

  • Manager of Million Parts - Act as liaison between customers and suppliers.
  • Sales representative. Inventory management.
  • Troubleshoot desktop systems. Upgrade hardware/fix hardware issues.
  • Installation and training of new applications. Remote desktop.
  • Software Installation, Software Training

Confidential

Customer service, Safety inspection, Operation control, OSHA law

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