Kronos Work Force Consultant Resume
Fort Worth, TX
SUMMARY
- Over 10+ years of industry experience working as a kronos Analyst/ Consultant performing roles from solution feasibility analysis, customer discussion and requirement gathering, resource and time estimation.
- Hands on experience on major components in Kronos Ecosystem like KRONOS Workforce Timekeeper, ADP Enterprise, Kronos Workforce Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
- Over 7 years of experience in Kronos applications as developer and administrator.
- Thorough experience in Kronos Workforce central (version 6.7) suite application.
- Experience in working with Workforce central components like Scheduling, Time and attendance and Absence management.
- Experience in designing, configuring and modifying Pay Rules based on business requirements.
- Experience in monitoring the clocks and debugging, fixing issues in device Manager.
- Through experience in accruals module which also includes accrual setups for Multi org environment.
- Experience in writing Hyper find queries to suit the business requirement.
- Experience with fixing the issues for LOA employees
- Created and delivered instructional documents on KRONOS Workforce Timekeeper that helped guide end users and revised existing documents when changes have occurred.
- Analyzed and resolved department and employee issues related to employee scheduling, wage and hour and union contract memorandum of agreements
- Understanding of Graceful Degradation and Progressive Enhancement.
- Expert in front - end UI development using Angular.Js, Knockout.Js, jQuery Render.
- Experience in web-based languages such as HTML, CSS, PHP, XML and other web methodologies including Web Services and SOAP.
- Expert working knowledge on databases like RDBMS (Oracle, MySQL, MS-SQL, SQLite) & NoSQL (Mongo DB, Couch DB).
- Planning, deployment, and tuning of SQL (SQL Server, MySQL) and NoSQL (elastic search, Redis, mem cached) databases.
- Proficient using ERwin to design backend data models and entity relationship diagrams (ERDs) for star schemas, snowflake dimensions and fact tables
- Experienced in using the distributed revision control and source code management system like GIT, TFS & SVN Tortoise.
- Worked in Agile & Scrum methodology with strong sense of ownership of development.
- Expertise with Time Card Management, Employee Accrual Maintenance, LOA, Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
- Experience working on workforce Integration Manager and Process designer tools to develop interfaces and process profiles for Kronos system.
- Experience working on production support activities for Kronos system which also includes error fixing for data/process related issues, working with Kronos Support and with end users directly.
- Experience working on Kronos migration to cloud.
- Technical expertise in Oracle Applications R12/11x, across Financials Modules such as Payables (AP), Receivables (AR), Purchasing (PO), Inventory (INV), System administration (AOL) and HRMS.
- Proficient in using the tools that support Oracle Applications development including PL/SQL, AOL, Reports, API's, UNIX and BI Publisher.
- Expertise in handling inbound/outbound interfaces for GL, AR, AP, Payroll, daily rates and HRMS information.
- Experience in retrofitting the 11.5.10 reports, procedures and SQL objects to work in R12 environment.
- Have enough knowledge in Oracle SQL, PL/SQL, Oracle Reports, Alerts and workflows.
- Have thorough experience with working on SLA model for the production support activities (including communication with end user) in oracle financial modules for 11i and R12.
- Thorough experience on software development methodology and Quality Process.
- Worked in various projects adhering to phases of software development life cycle, which includes system study, analysis, design, development, testing and implementation.
- Excellent problem solving skills with an ability to identify problems and implement connective solutions.
- Have experience in leading smaller teams and preparation of weekly status reports as per business requirement.
- Have experience in training junior team members of the business flow, applications used and the process adherence.
- Experience in providing Level 2 support to resolve high priority production and support tickets.
TECHNICAL SKILLS
- IBM DB2
- Post gre SQL
- Mongo DB
- My SQL
- No SQL
- Oracle 11i/10g/9i
- WEBrick
- Thin
- Unicorn
- Apache
- AWS
- Java
- J2EE
- JSP
- Servlets
- Struts
- Hibernate
- Spring
- Capybara
- Web DriverTesting
- Frameworks RSpec
- Cucumber
- Junit
- SVN
- Spring MVC
- Spring DAO
- Spring Security
- Spring WS
- Windows
- Linux
- UNIX
- Ubuntu
- Angular.js knockout.js backbone.js ember.js react.js node.js bootstrap
- Red mine
- Bug zilla
- JIRA
- Agile SCRUM
- SDLC Waterfall
PROFESSIONAL EXPERIENCE
Kronos Work Force Consultant
Confidential - Fort Worth, TX
Responsibilities:
- As a KronosConsultant, I work on implementing all building blocks of the workforceTime and Attendance module as well configure the web server and app servers for the kronosenvironment
- Provide audit for the client system for better stability and uptime of the system with enabling various logs of WFC and also collecting verbose logs.
- Resolving clock issues for the client stores and maintaining the clocks by configuring the Device Groups and Devices.
- Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
- Train the associates and internal customers at all levels of the company on kronosfeatures and functionality
- Continuously looking for areas to improve the kronosprocesses, configuration and user experience for a more efficient and accurate timekeeping solution.
- Expertise knowledge of the product with various Pay Rules and Work Rules configuration, Hyper Find Queries, workforce Genies, Event Manager, Reports, Pay Codes, Holiday Credit Rules, Access Profiles, workforceSchedule Editor and troubleshooting.
- Highlight to user's possible areas of inconsistency with pay practices and conditions to ensure the accuracy of employee compensation.
- Propose and implement a balancing process to confirm pay code/hours totals between kronosand pay files created for SAP Payroll process in order to reduce/eliminate errors in employee paycheck.
- Working as a kronos Application consultant to Support the kronos workforce central.
- Gathered the requirements from the customer for their pay policies.
- Installing kronos workforce central6.0, 6.1, 6.2 and 6.3, kronosConnect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on the client servers.
- Prepared the requirement documents to configure the workforceTimekeeper.
- Troubleshooting installation and Configuration issues and provide customer support during UAT.
Environment: Kronos Workforce central6.x, kronosConnect 6.x.
Kronos Work Force Consultant
Confidential, Chevey - Chase, MD
Responsibilities:
- Worked on implementing all the building blocks ofWorkforceTime Keeper and Attendance module as well to configure the web server and app servers for theKronosenvironment.
- Worked on Inbound and Outbound Procedures.
- Loading population into the system using Person Import.
- Providing audit for the client system for better stability and uptime of the system with enabling various logs of WFC and also collecting verbose logs.
- Setting up all pay rules, time codes, security groups and all other configuration items in the application.
- Resolving clock issues for client stores and maintaining the clocks by Configuring the Device Groups and Devices.
- Training associates and internal customers at all levels of the company onKronosfeatures and functionality.
- Providing feedback to users on possible areas of inconsistency with pay practices and conditions to ensure accuracy in employee compensation.
- Implementing a balancing process to confirm pay code/hours totals betweenKronosand pay files created for SAP Payroll process in order to reduce and eliminate errors generated during employee paycheck.
- Gathering requirements from the customer for Configuring pay policies.
- InstallingKronosWorkforceCentral6.0, 6.1, 6.2 and 6.3,KronosConnect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on client servers.
- Preparing the requirement documents to configureWorkforceTimekeeper.
- Preparing Design and configuration part and validating the UT and UAT Cases.
- Troubleshooting during Installation and Configuration Issues and providing customer support during UAT.
Kronos Work Force Consultant
Confidential, Toledo, OH
Responsibilities:
- Conducting interactive JAD Sessions with project stakeholders, SME and project management team to elicit requirements, identify and resolve issues.
- Worked on making monthly control charts and pareto charts for accuracy and accountability, Kaizen participant.
- Approved timecards in kronosapplication for hourly employee/interns.
- Coordinated the employee time clock registration schedule with agency supervisors and staff.
- Participates in projects and other activities related to all kronosmodules, from initiation through transition to operations
- Created and/or modified many KRONOSWFC / KRONOSWIM interfaces
- Supply documentation for procedures on the following systems; eLabor, HR Self Service, Lawson HR/Payroll Suite and provide monthly and quarterly reports via MS Addins for Directors
- Configured kronos6.2.8, Interfaces (WIM) and, SAP HCM, Time and Payroll to map new requirements and supporting on WDM.
- Researched agile methods and made recommendations for components to in corporate into the current processes
- Provided support for Lawson Upgrade, testing, implementation, and documentation of system accuracy
- Responsible for the performance and reliability of the Kronos systems.
- Responsible for the implementation, training and support of kronosversion WFC 6.1.
- Provided daily operational and production support for kronosmodules.
- Audit HR changes made to HR/Payroll Lawson system in addition to auditing payroll entries for accuracy
- Developed and automated interfaces between KRONOSand ADP HRizon to update and add employees using ORACLE SQR/SQL.
- Conduct end User Acceptance Testing for new locations and Provide Fit/Gap Analysis.
- Contributed in troubleshooting issues and pending upgrade to the KRONOSapplication.
- Designed PowerPoint presentation to provide overview of company's ecommerce processes for new hire audience.
- Documentation thus avoiding possible fines. The outcome was to acquire documents within specified timeframe allotted by state governance for I-9 documentation.
- Translated Requirements gathered and program into Kronos.
- Developed Best Practices for the kronosSystem and document procedures to adhere to Keep Integration Manager look up tables up to date after new rules have been added to the kronos system.
- Prepared PowerPoint training aides for managers and a separate manual for editors.
- Maintain kronos Interface lookup tables.
- Managed changes to the schedule to ensure all employees are registered and ready to use a time clock.
- Worked in the SAP HR competency for projects with respect to Organizational Management, Personnel Administration and Benefits. Worked also in process with respect to Time and Attendance, Leave Management, Payroll, provided after hour support
- Payroll systems ADP, kronos, elabor trainer key in educating staff members to avoid over payments and financial losses to the organization trained staff on specific areas to monitor.
- Integrate team member in the implementation of kronos in all of our Florida facilities as well as expanding to ten other states facilitating the process and integral subject matter expert in creation of reports and testing of system enhancement processes.
Environment: Kronos Workforcr central 6.x, Kronos Connect 6.x, Workforce solution 7.0.
Kronos Arichitect / Consultant
Confidential, San Diego, CA
Responsibilities:
- Hands-on upgrade, implementation and configuration of Kronos Work Force Time and Attendance System 7.0
- Activities included, bringing in process knowledge pertaining to the workforce management solution.
- Analyzed client needs, provided guidance on business plan and package evaluation, suggesting feasible solutions.
- Lead solution definition and solution deployment.
- Developed solution frameworks addressing core industry challenges and specific system design needs.
- Provided thought leadership and drove client's long range plans and roadmap.
- Interacted directly with senior leadership to articulate value of solution.
- Interfaced with the Client Services Group on sales pursuit for defining innovative solutions.
- Comprehensive expertise in the Retail Domain.
- Installed & Configured KronosLabor Scheduling and/ or Time and Attendance.
- Setup & Configured Workforce Forecasting and Scheduling
- Ability to relate with Package based service offerings including technology aspects relevant for WFM package implementations.
- Led functional requirements definition, technical construction, and input into Quality Center
- Authored Core Kronos business process UML documentation and work flowdiagrams.
- Developed documentation and graphics for kronos transformation project
- Proactively resolved project team, technical and business process conflicts.
- Effectively managed multiple related kronostransformation projects and work packages.
- Seamless transitioned and turned over transformed kronosproject into production environment and technical support.
- Proactively mentored diverse client staffs implementing, patching, upgrades, migrations, complex architecture solutions, security, performance, tuning, trouble-shooting, and disaster recovery.
- Efficiently delivered in-depth technical consulting services: Install, configure, routine patching and upgrades for Workforce Timekeeper Management System.
- Led customer IT organization in QA validation: hardware, software, databases, WAN Network, for SIT, OAT, UAT of Auto sys, Oracle, Solaris, kronos WFC, MS IIS, F5 balancer.
Kronos Developer
Confidential, GA
Responsibilities:
- Implement Kronosbest practices to ensure efficient time-keeping for managers, employees, and payroll staff.
- Providing Hosting Support & Application Support as a part of my job, I work on various issues related to product such asKronos Core concepts, WIM, Navigator as well as the Workflow notifications.
- Along with System Settings knowledge and tuning, Pay Rules and work rules configuration, Hyper Find Queries, configuration and performance tuning, Genies creating and troubleshooting, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules etc.
- Authentication issues including integrating with customer authentication systems, client side, communication and java plug in issues, database connectivity and performance, system environment issues and system settings, integration with customers external systems, JBoss application server errors and failures, systemic performance issues, system security and secure communication, workflow notifications and integration with external mail systems
- Provided Root Cause Analysis (RCA) for various customer problems, to the stakeholders as a part of my job.
- Independently configured the Kronos workforce central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
- Assist with other payroll processing duties on an as needed basis.
- Exchanged the Data from theKronosto the other tools like SAP by using the workforceconnect.
- Involved in the up gradation from the older version to the newer version.
Environment: WTK 6.0-6.3
Kronos Functional Analyst
Confidential
Responsibilities:
- Responsible for design and development of Web Application using Struts Framework.
- Working in a team Supporting over 500+ customers hosted in Cloud for issues raised on Application Server, Authentication, Database Connectivity, Delegate Authority, Environmental Components, Installation, Integration, Internet Information Services (IIS), Runtime Engine (JRE), Lightweight Directory Access Protocol (LDAP), Load Balancing, ORACLE, PL/SQL, Navigator/NGUI, Performance/Latency, Platform, Plug in, Portal, Record Retention, Security, System Information/Settings.
- Experience in Implementing and configuring kronosScheduler, Accruals and Attendance modules.
- Knowledge of Activities, Record Manager, and Analytics modules.
- Developing Interface from KRONOS workforce Timekeeper to HMS payroll for Attendance reporting.
- Implementation of Advanced Scheduler for Employees of particular sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
- Knowledge/experience in creating Custom Reports using Microsoft RDL tool.
- Worked on the PL/SQL packages for Inbound and outbound data ETL.
- Configure new functionality with in kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
- Designing Interfaces for Person Import, Currency Import, etc.
- Understanding the Business requirements and developing the design documents.
- Managed both offshore and on shore teams.
- Monitor system performance and clearly communicate any issues with kronostechnical support or internal IT resources to ensure timely resolution.
- Compile Reports, Statements, and Summaries related to time keeping and submit them to appropriate Internal Customers.
- Assisting payroll staff with identifying potential cost-saving opportunities via kronosconfiguration options and Best Practices.
Kronos Systems Analyst
Confidential
Responsibilities:
- Configure and manage Pay Policies (250+ pay rules, 500+ work rules).
- Configure access profiles for various user roles within Kronos
- Configure and maintain WorkforceGenies.
- Install and test service packs to the application and DCM servers as needed with any application enhancements or performance improvements.
- Develop and maintain custom kronos reports using Crystal Reports.
- Create reports in SAPHR using Ad-Hoc reporting.
- Install and test Software upgrades to be in compliance with latest versions.
- Lead/Coordinate technical implementations, upgrades, functional design and system administration.
- Add and configure Kronos clocks to the Device Manager and ensure times are processed successfully.
- Troubleshoot network issues of Kronos clocks.
- Work closely with HR and Payroll Department to implement new locations, including conversion from legacy systems (AS400, etc.), in order to functionally integrate with Corporate SAP system.
- System configuration to add new locations in SAPHR as needed.
- Provide on-going support for all Kronos Help Desk Functions, logs policies and procedures, ensuring all questions or issues received are addressed timely and provide efficient solutions for all users.
- Train and set-up security for end users on the proper use and functionality of the kronos application.
- Develop technical and functional design documents for any rules modifications and application updates and processes.
- Monitor daily interfaces to ensure they are properly imported into kronosapplication and modify stored procedures of any interfaces changes.
- Manage and monitor interface between kronos and Performance Based Compensation Tool to ensure drivers are paid in accordance to the rules applied to their region.
Environment: kronos 5.x and 6. Workforce Time Keeper 6.0-6.3, Module 2, Oracle, Windows XP.