SUMMARY

• Certified Scrum Master(CSM), Oracle PL/SQL Developer Certified Associate has extensive experience in Master Data Management (Oracle MDM), Oracle PL/SQL, Customer Relationship Management (Siebel CRM), Haley Privacy Rule Engine, Trillium data quality.
• 9 years of experience in IT industry with emphasis on Analysis, Design, Development, Unit testing, Integration testing, Implementation, Post Implementation and User Acceptance Testing
• Multi - Geographical experience including USA, Europe, and Asia Pacific across Multi-Verticals including Auto Finance, Banking, Retail and Telecom.
• Experience in Gathering requirements, Preparing Business requirement specifications, Solution Architecture, Integration Architecture, Critical Design Considerations, High Level and Low level Design, Development, Implementation and Post implementation activities.
• Experience in various roles such Business Analyst, Data Management lead, Data Analyst, Technical Lead, Functional Lead, Developer, Data Modeler/Architect, Scrum Master.
• Immaculate skills in creating Business Requirement Documents (BRD), Functional Specifications or Requirement Documents (FRD), Technical Requirement Document (TRD), System Design Documentation (SDD), UAT documents, Requirement Traceability Matrix (RTM), Issues Log, Data and Action List and training manuals.
• Functional Knowledge of MDM Concepts including Data Quality, Data Governance, Lineage, Synchronization, Masking, Merging, Standardization & Cleansing, Deduplication, Hierarchy and Metadata management and CRM
• In Depth knowledge of Data Quality implementation phases such as Technical Data Profiling, Business data Analysis, Functional Data Analysis and DQ Road map
• Integration experience with various 3rd parties such as Experian, LexisNexis, NBS, DMDC, Medallia, RR Donnelley, FDNC/SDNC, Strike Iron(Informatica Data as Service).
• Experience working with various middleware technologies such as TIBCO and working with various reporting technologies such as Oracle Business Intelligence
• Experience in providing architectural solution towards MDM integration with various systems.
• Strong knowledge on data structure and data modeling
• Experience in Presales activities of MDM implementation including Effort calculation, Resource loading and Consulting
• Experience in Identifying Key Process Metric’s and KPI’s for MDM and CRM implementations
• Experience with UNIX Cron Jobs, Autosys, Informatica Power Center and Batch Processing with highly complex data model.
• Having database experience using Oracle 11G/10G/9i/, SQL, PL/SQL, Stored Procedures, Functions, Exception Handling, Constraints, Triggers, packages, cursors, Synonyms, Indexes, Sub Queries.
• Experience in using SQL, PL/SQL, ORACLE Database, and many other ORACLE facilities, such as Import/Export, SQL*Loader and SQL*PLUS.
• Proficient in developing UML artifacts such as Use Case documentation, Use Case diagrams, Class diagrams, Activity diagrams and Sequence diagrams using CASE tools like Rational Rose and MS Visio.
• Experience in conducting Joint requirement Planning (JRP) sessions and Joint Application Development (JAD)sessions with end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
• Experience in conducting and documenting theAs-Is/To-Be processes and Business Process Re-engineering (BPR) exercises according to theRational Unified Process (RUP)and UML development methodology.
• Expert in development and communication solutions to meet challenging business needs. Interacted with the business users, collected the requirements, analyze the requirements, design and recommend solutions. Significant experience working with clients, technical teams for executing concurrent multi-technology projects.
• Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operation costs.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Work with product owners to groom the backlog items and plan sprints.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Tracked burn down, issues and progress.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Implemented Issues Tracking to effectively track impediments against user stories.

TECHNICAL SKILLS

Application: Oracle MDM, Informatica MDM, ORACLE PL/SQL, Trillium(Data Quality), Haley (Privacy Rule Engine) Microsoft Visio, MS Office, MS Word, MS Excel, PowerPoint, JIRA

Databases: Oracle (9I, 10 G, 11i), Sql Server

Languages: Siebel eScript, C, C++,Core Java, Unix Shell Script

Tools: and Utilities: MS-Visio, TOAD, SQL Developer, SQL Navigator, SQL* plus, SQL* Loader, Autosys, Service Now, HP Quality Centre, Siebel Tool,JIRA

Operating Systems: Unix, Linux, Windows Server

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

MDM Functional and Tech Lead

Responsibilities:

• Propose and guide TFS on all the MDM DQ Innovation, MDM Road Map
• Participate in Business discussion for business transformation program
• Prepared Technology Architecture blue print
• Design solution for enterprise customer data sync up problems
• Coordinated between Dev teams for the successful execution of the project
• Gathering requirement from business in the analysis phase and educating them on the data quality practices
• Lead business meeting in uncovering the overall solution
• Prepared Customer Master Data Functional Design, Prepared Low Level Design, Detail design and High level design document, Maintenance manual for projects, System Enhancement, Compliance Project etc.
• Worked on MDM to 3rd Party Integration for Account Enrichment
• Coordinating with Offshore for Development as per the design
• Good experience in setting up business rules for automation using Haley rule engine, task based UI and Siebel workflows.
• Experienced in analysis, designing, testing and implementation of UCM and Haley rules.
• Extensive Knowledge in all Phases of SDLC, SCRUM, AGILE, RUP. Have followed AGILE in collecting requirements for product development. Experienced in Web services, design, Analysis and Testing.
• Sound knowledge of concepts like Gap Analysis, Risk Analysis, Impact Analysis and Traceability matrix.
• Experience in test-driven development & testing methodologies for performing UAT System Integration testing (SIT), BAT (Business Acceptance Testing).
• Worked extensively in UML including use case model, sequence diagrams, activity diagrams, class diagrams and experience creating these using Visio.
• Worked closely with various internal teams to define the scope, provide estimates, set project timelines and initiated relevant change requests (CR).
• Closely worked with QA team in delivering detailed Test Plan, Test Cases. Highly involved with system testing and integration testing.
• Provide technical and domain subject matter expertise within team to resolve technical and functional issues. This exercise involved Joint Application Development (JAD) sessions with operations and business users.
• Involved in setting up EIM Data load schedules. Involved in development and deployment of Haley rules.
• Worked in Siebel EIM area. ifb construction, Data conversion, Data loading by Sql Loader for conversion, Data Migration, Worked on Project implementation, System Enhancement and defect fixing, Execution of Unit Test Case, Functional Test Cases, Regression Test Cases, Integration Test Cases, UAT test cases and Test Cases design.
• Worked in Application maintenance and support. Refreshing dev, test and stage environment, import repository, srf, ddl synch, Haley deploy.

Tools: & Software Products Used Siebel Tool 8.1, Toad, Informatica, Winscp, Service Now, Reflection, Autosys, Haley Authority, Trillium v13, Trillium v14

Confidential

Sr. Developer and Analyst

Responsibilities:

• Worked as a Developer and an Analyst in Master Data Management (MDM) Team.
• Includes development of Pl/Sql packages, procedures, functions, triggers and cursors and sub queries.
• Implementation of critical business logic via pl/sql coding.
• Analysis of data, Data Quality check and Data cleansing, Data Quality Score card report preparation
• Migration of data from old legacy system to Oracle 11G platform.
• Loading data using EIM jobs, Setting up components/repeating components, batch data admin
• Requirement gathering and coordinating with client for implementation of new MDM tool and migration work
• Involved in resolving Critical & High Priority L* Support tickets.
• Coordinating with clients in resolution of the tickets, root cause analysis of the tickets and identifying the resolution for the defects identified.
• Overall monitoring and support/maintenance of Siebel UCM applications.
• Documentation of critical issue, code developed(purpose, business logic,etc ), CR implemented and business deliverables etc.
• Preparing Design Documents for Siebel UCM

Tools: & Software Products Used Sql Developer, Pl/Sql Developer, Siebel Tool, Putty, Winscp, IT Service Manager(ITSM),Notepad++, Textpad, MS Office