OBJECTIVE

• Looking for a QA Engineer/Analyst position to utilize my skills, experiences, and communication for mutual growth and success

SUMMARY

• US Citizen with 5+ Years of Software Testing / Quality Assurance experience
• Experience in SDLC, STLC and Defect Tracking processes
• Experience in multi - platform testing (Windows, Web, client/server, iOS, Android)
• Experienced coordinating and working with offshore and onsite team(QA, Dev, PM, BA, SME)
• Experience in test planning, test designing, test estimation, test execution, test management with product analyzing, integrating and deploying a wide range of software solutions in Agile/Scrum and waterfall environments.
• Expertise in quality assurance methodologies, debugging, troubleshooting and defect resolutions.
• Experience using JIRA and HP ALM/QC for global test management, bug tracking and reporting.
• Skilled with finding and outlining appropriate approach for testing.
• Expertise in writing test plans, test cases, test scenarios, test scripts and reports from scratch.
• Ability to comprehend various architectures in order to identify performance concerns and assist with defining performance improvements.
• Knowledge of API, security principles, firewalls and network systems
• Strong ability to document processes in a clear and easily understood method
• Experience testing and supporting SaaS Services
• Strong knowledge of database Schemas, SQL and querying Tools like TOAD, SQLdeveloper
• Experienced in API/Web Service Testing using JMeter, Advance RestClient, XML, JSON
• Experience working with RDBMS like Oracle, MySQL and proficient at performing Database Testing, data manipulation, checking constraints, etc.
• Effective under aggressive timelines and high-pressure situations
• Experience facilitating discussions with product team to identify, develop and prioritize business requirements
• Strong analytical skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Excellent verbal and written communication skills

TECHNICAL SKILLS

QA Tools: HP ALM/QC, POSTMAN, JMeter

Tasks/Issue Management: JIRA, HP QC/ALM, TeamTrack, MS Excel

Development Technologies: JSON, MySQL,SOAP, SQL, PL/SQL, XML, JSON, UML, REST

RDSMS and Tools: Oracle, SQL Server, MySQL, MS Access, DB2, TOAD

Other Tools/Applications: MS Office, Adobe Acrobat, MS Visio, MS Project, Photoshop, Blender3D, Unity3D, Audacity, VMware, SDK, SQL Developer

Browsers & Servers: Internet Explorer, FireFox, Chrome, Opera, Safari, Apache Tomcat, Web Logic

Operating Systems: Windows XP/7/8/10, Linux, Mac OSX/OS, iOS, Android

PROFESSIONAL EXPERIENCE

Software QA Analyst

Confidential, Wellesley Hills, MA

Responsibilities:

• Performing QA and sign-off on new and updated implementations.
• Capturing test requirements and perform manual testing on a variety of new and existing application features.
• Analyzing user stories, change requests, use cases, UX and requirements documents to develop test scopes.
• Creating and executing test plans/suites, test scenarios, test cases, test data and test scripts in an agile environment.
• Attending sprint planning, test case review, release planning, demo and retrospective meeting.
• Working side by side with Product Team and Dev teams to implement bug fixes and enhancements
• Verifying features and functionality on the application using Manual testing methods.
• Working with Product owner, Business analyst, tech lead, developers, DBAs, PMs and release engineers.
• Executing test cases on latest tags/builds and working with developers to resolve issues before deadlines.
• Testing of individual web pages, modules, silos, portals and integration between them to identify and report defects based on business rules, logic, severity and priority
• Verifying and validating functionalities, UI, and behavior on the system for both happy path and exceptions.
• Performing functional, GUI, system integration, end to end, UAT, database, usability, smoke, load/performance, API/Web Service, sanity and regression testing.
• Performed Cross Browser Compatibility testing
• Using JMeter to develop and perform API and performance testing.
• Performing manual API/Web Service testing using Advanced RESTClient, XML, JSON
• Reporting and tracking defects in JIRA including managing reports and dashboards
• Assisting developers with concise and detailed steps to reproduce the problems and root cause analysis.
• Developing SQL queries, views, procedures and functions to performing data validations against RDBMS
• Tested web applications for cross-browser/compatibility using desktops, tablets, and smart phones.
• Working with Development/Infrastructure team to structure/ manage test environments
• Discussing test results with Development/BA/users and appropriately prioritize bugs/ issues
• Collecting and reporting test results through various metrics reporting tools Participating in weekly meetings and discussing modification requests with management team.
• Preparing regular status reports to communicate quality assurance activities to manager

Test Engineer ||

Confidential, New York, NY

Responsibilities:

• Reviewed project deliverables (Business Requirements, Use CasesDesigns, user stories, change requests)
• Developed Test cases and held test case review meetings with the team to ensure 100% test coverage.
• Executed Test cases, acceptance criteria, test scripts, test conditions, test data, and shared test results with the QA, developers and product team.
• Performed extensive smoke tests, functional tests (negative, positive), regression tests, integration tests, security, exploratory tests and UI tests.
• Maintained test cases and related resources (test data, expected results, execution reports, etc).
• Coordinated User Acceptance Testing and documented any feedbacks or concerns which needed to be addressed in the future release.
• Created test documentations (test plans, test cases and test scripts).
• Generated graphs/reports and worked with db team engineers to resolve issues.
• Reviewed and provided input to test deliverables
• Used TOAD to access Database and developing SQL Queries for data retrieval, manipulation, and backend testing.
• Recorded defects and issues in accordance with the project's defect and issuemanagement plans
• Participated in the production release control process to ensure that solutions meetbusiness requirements
• Informed Managers of issues that may affect the schedule, budget, or quality ofthe solution or the testing process

QA Tester

Confidential, Buffalo, NY

Responsibilities:

• Participated with product and engineering in sprint planning and bug triage efforts.
• Worked with PMs, Developers, Release Engineers, DBAs, onsite and offshore team.
• Developing detailed manual test plans and test cases with requirement traceability matrix.
• Ensure all criteria for the applications are covered in the testing cycle
• Used RTM/metrics and methods to test features on different platforms; web, desktop, tablet, and mobile.
• Monitoring issues; report and manage defects founds and worked closely with dev team for resolution
• Created clearly documented defect reports for anomalies and bugs identified during test execution
• Performing cross-browser testing on Chrome, Firefox
• Provide QA estimates, plan and manage ongoing service activities
• Identify and troubleshoot issues (both Front-End and Back-End).
• Performing API testing using RESTClient/POSTMAN and tested for GET, POST and PUT methods.
• Ran data-driven testing and validated data using SQL queries against Oracle.
• Performed functional, UI, end to end, system integration, and regression testing
• Maintained test documents in HP ALM for both test planning and test execution.
• Maintained test data, test cases and test scripts over time.
• Attended daily stand ups, Sprint Demos and retrospective meeting.