Experience Summary

• 11 years of software development and support experience including 6 years of leadership responsibilities
• Experience in Analysis, Design, Development, Implementation, Testing and Support methodologies in iSeries AS/400 systems.
• Good skills in RPG-ILE, RPG-FREE, SQLRPGLE, RPG-400, CL, SQL-400, SQL stored procedures and ILE concepts.
• Experience in developing using IBM Rational Developer for i and Source entry utility SEU - Green screen
• Experience in Turnover, Aldon CMS and MKS Integrator change management / version control systems.
• Experience in X-Analysis and Hawkeye x-referencing tools.
• Experience in working with MAPICS ERP software and ICMS customer care and billing platform on iSeries.
• Work experience covering domains that include: Insurance, Manufacturing, Travel, Hospitality and Telecom industries
• Demonstrated ability to complete multiple assignments simultaneously while maintaining highly stringent client organization standards.
• Experience leading and mentoring high performance teams to complete tasks on time with high standards.
• Trained in IBM AS400 platform
• Well versed with different software development methodologies
• A quick learner with good aptitude, problem-solving skills and a team player

Professional Experience

Confidential

Role : Team Lead

Responsibilities/Duties:

• Oversaw design, development, testing and implementation of projects in iSeries platform.
• Lead a 6-person technical team to ensure timely delivery of tasks, address challenges and provide technical guidance and expertise.
• Developed and modified applications using RPG-FREE, SQLRPGLE, CL, SQL stored procedures and ILE concepts.
• Examined end user needs to devise strategies.
• Worked with cross-functional team from Web and e-commerce, DBA's and Operations to design and develop iSeries applications and for performance testing.
• Developed technical project documentation including technical design document, flowcharts and unit test plans.
• Designed and implemented performance tuning changes to achieve desirable SLA's.
• Managed software configuration management using Turnover for iSeries.
• Recognized by client IT Manager for timely delivery and high standards.

Role : iSeries AS/400 Development Team Lead

Confidential

Responsibilities/Duties:

• Lead a 10-person in-house technical team to deliver a new complex pricing maintenance application.
• Oversaw the design and implementation of new pricing database using DDL on iSeries.
• Oversaw code design and development to create working prototype using Agile development based methodology.
• Developed and modified applications using RPG-FREE, SQLRPGLE, CL, SQL stored procedures and ILE concepts.
• Developed technical project documentation including technical design document, flowcharts, diagrams and unit test plans.
• Oversaw product and performance testing.
• Worked closely with functional and technical teams working on other interfacing applications providing training and guidance on the new database and application.
• Worked closely with the QA team triaging the defects raised daily to ensure smooth testing.
• Managed software configuration management using Turnover for iSeries.
• Served with on-site implementation, customer sign-off and customer training team for deployment in Miramar, FL.
• Recognized by Wipro management for outstanding leadership and timely delivery with high standards.

Role : iSeries AS/400 Software Project Lead

Confidential

Responsibilities/Duties:

• Manage iSeries projects end-to-end.
• Participate in client's requirements understanding, propose solutions and participate in ongoing discussions.
• Work closely with business analysts and software architects to understand application design and changes.
• Review technical design documents and test plans.
• Programming using RPGLE fixed format , RPG-FREE, CL, SQL stored procedures, ILE concepts and SQLRPGLE.
• Lead a 6-person technical team to deliver iSeries projects.
• Coordinate with client business analysts to clarify requirements.
• Work closely with project manager to ensure timelines are met.
• Recognized for outstanding leadership and awarded HCL Excellence award for 2011.

Role : iSeries AS/400 Project Onsite lead

Confidential

Responsibilities/Duties:

• Manage iSeries projects end-to-end.
• Participate in client's requirements understanding, propose solutions and participate in ongoing discussions.
• Work closely with business analysts and software architects to understand application design and changes.
• Review technical design documents and test plans.
• Programming using RPGLE fixed format , RPG-FREE, CL, SQL stored procedures, ILE concepts and SQLRPGLE.
• Work closely with offshore software development module leads to ensure timely delivery of tasks and understanding of requirements.
• Coordinate with client business analysts to clarify requirements.
• Work closely with project manager to ensure timelines are met.
• Recognized for outstanding project delivery and awarded client recognition award in 3rd quarter of 2009.

Role : iSeries AS/400 Lead Support Analyst

Confidential

Responsibilities/Duties:

• Lead problem management team determining and eliminating application root cause, minimize the impact of problems
• Periodic reporting to management about problem management progress and achievements.
• Supporting key application processes on AS400
• Offshore key contact - managing internal and external communication
• Monitoring team performance and ensuring achievement of service levels
• Disaster recovery testing and reporting on AS400.
• Project support contact for AS400 development projects consultation provided in areas of design, estimation and testing.

Role : iSeries AS/400 Senior Support Analyst

Confidential

Responsibilities/Duties:

• Application maintenance onshore SPOC
• Supporting key application processes on AS400
• Implementing change requests in RPG, CL languages.
• Incident and requests management - preliminary assessment of tickets, monitoring, providing and reallocating resources, managing internal and external communication
• Periodic reporting to management about trends and performance.
• Project support contact for development projects consultation provided in areas of design, estimation and testing.
• Monitoring performance and ensuring achievement of service levels.
• Disaster recovery testing and reporting.
• Recognized multiple times for consistently providing critical support of key applications
• Timely intervention and support resolution helped prevent a 4 million British pound investment exposure.
• Awarded HCL Excellence award for 2007.

Role : iSeries AS/400 Developer

Confidential

Responsibilities/Duties:

• MAPICS/AS400 DB2/400 consultant to develop CAD-MAPICS Bridge.
• Developing SQL stored procedures for data extraction from .NET framework.
• Report extraction using SQL/400.