SUMMARY

• 6+ years of experience in software development, dis includes all phases of software development life cycles like User Interaction, GAP Analysis, Design, Development, Implementation, Integration, Documentation, Testing, Deployment, Builds, Configuration and Code Management. Good working experience of Agile Methodology (Scrum, extreme programming) and Test - driven development (TDD).
• Expertise in UNIX/Linux Environment.
• Expertise in Production operations and Including Threads, thread dumps analysis handling MIM triage calls and troubleshooting critical production calls for handling Change Requests, incident management and problem management Queue depth and Batch Jobs handling projects.
• Experience in monitoring AutoSys and Control-M (Ctrl-M) batch jobs.
• Hands-on experience in SQL and PL/SQL - Development of Packages, Functions, Procedures, Triggers and Tables utilizing Oracle PL/SQL Database programming language.
• Experience in Monitoring Tools, Splunk, AppDynamics Manager, SiteScope.
• Experience with cloud platforms like AWS. Excellent knowledge in financial domains
• Excellent analytical, Communication and Interpersonal skills with the ability to work in a team environment and willing to learn new tools and technologies and undertake challenging tasks.
• Integrating various applications in an environment and Deployment of applications while code pushes/Upgrades.
• Systems analysis, such as capacity review, Support management, application level monitoring, documentation and improvement analysis for new and existing production systems.
• Domain knowledge and business expertise in Banking, finance.
• Experience in developing applications on operating systems like Windows, UNIX and Linux.
• Capable of learning new technologies and adapt to new environments quickly.
• Strong analytical and dynamic troubleshooting skills coupled with excellent communication skills and able to work individually or lead others.
• Experience working with versioning tools like GIT, CVS, SVN and Clear case and build tools like ANT, Maven
• Involved in issue tracking and agile project management using JIRA.
• Experienced in Technologies Core Java, Spring Boot, Angular, AWS, Python UNIX, Shell Scripting,, Oracle, MS SQL, Rest Services, JDBC, Servlets, JSP, EJB,S, Hibernate, HTML, Java Script, XML, DB2, Mercury quality center, putty, Autosys, WebSphere, SiteScope, Eclipse, Jenkins, SSH Tecta, Maximo, windows XP, Nexus, SharePoint, Visio, JIRA, Ansible, chef, Puppet, Jenkins, Docker, Vagrant, CTRL-M, Pathway, STS, Kanban, Smart TS, ServiceNow, Tealeaf, Tableau Data stage, BladeLogic, Bit Bucket, Bamboo and Splunk.

PROFESSIONAL EXPERIENCE

Confidential, PA

Production Support Analyst

Responsibilities:

• Involved in modifying and writing SQL queries and stored procedures.
• Experience in using Git, JIRA, Confluence, Toad, CtrlM, WinSCP, Putty, Bitbucket.
• Used UNIX Shell Scripting to update the databases and Start up the application server.
• Deployed the application on Amazon Web Services instances. Created Cloud Formation Scripts, configured EC2 instances and used S3 buckets for artifact storage.
• Used Bamboo for continuous integration, JIRA for defect tracking.
• Fixed defects identified during QA, UAT and Production.
• Created Unit tests using JUnit and Mockito. worked on Autosys to monitor, force start the jobs when required and investigate the logs to find the root cause of the issue.
• Involved in data loading using PL/SQL and SQL*Loader calling UNIX scripts to download and manipulate files.
• Involved in the continuous enhancements and fixing of production problems. Generated server-side PL/SQL scripts for data validation and manipulation.
• Involved in Everest forklift salt validation to confirm each all expected input and output feeds present
• Created Splunk dashboard for Aspect application by cloning existing dashboard and used Splunk for debugging production issues.
• Used Splunk to check the logs, health checking for various applications and to find the root cause of the issue.
• Setup and build AWS infrastructure resources such as VPC EC2, S3, IAM, EBS, Elastic search, Security Group, Auto Scaling, Lambda and RDS in Cloud Formation
• Created Splunk alerts for active monitoring of the applicatiom
• Developed AWS Glue ETL environment through deploying AWS cloud formation template from scratch
• Ingested the On prem CSV files to AWS S3 bucket Daily incremental using AWS EMR by adding Steps.
• Creating Splunk alerts for failure in Ingestion process on hourly basis
• Developed AWS Lambda function for monitoring the EMR cluster status updates and monitoring the jobs.
• Monitoring Control-M job for scheduling the process and Managing Elastic MapReduce cluster through AWS console
• Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.
• Implemented a continuous Delivery Pipeline with Docker, Jenkins and GitHub to build a new Docker container automatically using Jenkins whenever a new GitHub branches are created
• Running the batch in UAT and Pre-Prod lanes.
• Worked on Vendor WFM application like Aspect and Genesys application
• Migrated data from Oracle 12c to S3 Bucket using scoop scripts .
• Conducting review of all the deliverables - system documents, code and test plan to ensure quality.
• Involved in deploying certificates, policies to Site minder policy servers.
• Worked on infrastructure with Docker containerization
• Testing and coordinating effort for any hardware or software upgrades.
• Performed unit testing, integration testing and System testing of projects at different phases
• Experienced in Financial services industry experience with background in Wholesale/Retail Credit Risk products
• Worked on comparison reports between Prod and UAT for Fact Tables and DIM tables and created queries with columns including source systems count and major amount columns

Environment: /Technologies: Oracle, UNIX, Shell Scripting, HTML, JavaScript, XML, DB2, Exadata, putty, Autosys, Eclipse, Jenkins, SSH, WinSCP, Scrum, Nexus, Sharepoint, Docker, AWS, AWS Glue, JIRA, ITSM, Toad, Notepad++, ServiceNow, Tableau, Bit Bucket, Confluence and Splunk, CI/CD,GIT, Nexus, DBA Tool.

Confidential, Raleigh, NC

Production Support Analyst

Responsibilities:

• Experience in investigating, searching logs in CTRL-M and scheduling batch jobs.
• Worked with CTRL-M team to rerun, force start, run the batch jobs accordingly.
• Created few CTRL-M jobs to address the production issues such as memory issue and monitoring issues
• Whenever production batch jobs abended, investigated CTRL-M logs, Splunk logs and addressed the issues.
• Expertise in UNIX/Linux Production Environment.
• Experience in Monitoring Tools, Splunk, AppDynamics Manager, SiteScope.
• Experience in ServiceNow all modules including incident management, change management, knowledge management and problem management
• Plan and schedule upcoming releases.
• Addressing production environment Kanban and Jira ticket issues resolving them within Service Level Agreement.
• Created Splunk dashboard for MPM application by cloning existing dashboard and used Splunk for debugging production issues.
• Used Splunk to check the logs, health checking for various applications and to find the root cause of the issue.
• Experience in Banking Associates, Banking centres, call centres, Loan centres And Fixed incoming Trades and FX of Applications High level Card Solutions, Loan Solutions applications.
• Expertise in Production operations and Including Threads, thread dumps analysis handling MIM triage calls and troubleshooting critical production calls for handling Change Requests, incident management and problem management Queue depth and Batch Jobs handling projects.
• Worked with Tibco team whenever we have servers bounce requests and also deployment of services and config changes maintenance of around 25 environments which includes dev, qa and prod and also WSDL testing through soap ui on Tibco platform
• Involved in List Builder and crystal Report Modules.
• Analyse the Requirements, Design, Coding, testing, reviewing and issue resolution.
• Involved in plan communications statements, Taxes and Customer Screen Modules.
• Design architectural enhancements to bring about the modernization of the application - designed and developed the front-end UI.
• Involved in deploying the content to Cloud platform on AWS using EC2, S3 and EBS
• Involved heavily in setting up the CI/CD pipeline using JENKINS, Maven, Nexus, GitHub, ANSIBLE, Terraform and AWS
• Conducting review of all the deliverables - system documents, code and test plan to ensure quality.
• Involved in deploying certificates, policies to Site minder policy servers.
• Worked on infrastructure with Docker containerization
• Testing and coordinating effort for any hardware or software upgrades.
• Performed unit testing, integration testing and System testing of projects at different phases
• Involved in deployments and creating request for changes/incidents implementation in Production and Contingency environments and database related queries.
• Investigate the root cause of issues and implement long term solution.
• Involved in SharePoint tickets for production environment.
• Provide on-call support for production issues triage critical issues with necessary teams/partners.
• Involved in Silver Bullet tickets for urgent priority issues.
• Involved for post certification of the deployments for production and contingency environments issues.
• Provide an integration point with Technology and application teams for test environment issues.
• Research and track recurring environmental issues.

Environment: Java/J2EE,Spring,SpringBoot,Angular,MicroServices,DEVOPS,UNIX,ShellScripting,STS,Oracle, MS SQL, Rest Services, NodeJS, JDBC, Servlets, JSP, EJB, Struts, Hibernate, HTML, JavaScript, XML, DB2, putty, AutoSys, WebSphere, SiteScope, Eclipse, Jenkins, SSH, Maximo, windows XP, Nexus, SharePoint, Visio, JIRA, Ansible, Jenkins, CTRL-M, STS, Kanban, Smart TS, ServiceNow, Tealeaf, Tableau Data stage, BladeLogic, Bit Bucket, Bamboo and Splunk.

Confidential

Linux Administrator

Responsibilities:

• As member of Release Engineering group, redefined processes and implemented tools for software builds, patch creation, source control, and release tracking and reporting, on UNIX platform.
• Worked in Agile Project management Process, JIRA for Issue Tracking and monitoring and with the Architects on SDLC process being the owner of post-development environments.
• Administered RedHat Linux 4.x/5 servers for several functions including managing Apace Tomcat Server, Mail Server, MySQL database and Firewalls in both development and production environments.
• Developing and maintaining the build environment, the source code control system and managing build packages using GIT and GIT Hub.
• For check in process used Tortoise SVN as a migration tool. Involved in migration of Bamboo server, Artifactory, Perforce & GIT server.
• Worked on Branching, Tagging and Release Activities on Version Control Tools (GIT) and Setting up the GIT repos for Bamboo build jobs.
• Integration of Puppet with Apache and developed load testing and monitoring suites in Python.
• Maintained multiple Modules in Puppet by converting production support scripts to Puppet Manifests to automate the configurations in servers.
• Created a custom puppet module skeleton to use same structure across all puppet modules.
• Developed Puppet scripts for an automated server provisioning and reducing the time between provisioning and deployment from over 3 hours to less than 10 minutes
• Maintained build related scripts developed in shell for ANT builds. Created and modified build configuration files including Build.xml.
• Developed build and deployment scripts using ANT as build tool in to move from one environment to other environments.
• Resolved update, merge and password authentication issues in Bamboo and JIRA.
• Working closely with Web Administrators to understand, participate, and experience the technical architect for web sites such as Apache, JBoss, WebSphere, WebLogic and deploying J2EE Applications to these environments
• Involved in writing Ant and shell scripts for compilation and deployment process.
• Installing, upgrading and configuring Linux Servers using Kickstart as well as manual installations and the recovery of root password.

Environment: Linux, Perl, Puppet, Bamboo, Nagios, PHP, Ruby, JIRA, GIT, Vagrant, SVN, Ant, PowerShell, NT Command Shell.