Director, Information Systems Resume Atlanta, GA - Hire IT People

SUMMARY:

An experienced enterprise system architect and technology leader with 20+ years of demonstrated s in setting vision and strategy, execution of IT and Business Transformation programs, fostering Innovation and Business/IT partnership, improving communication, operational efficiencies and driving revenue growth.

TECHNICAL SKILLS:

Cloud: (IaaS/PaaS/SaaS) and Enterprise Systems Integration and Development

Cloud Technologies: (Azure.)

Programming Skills: (T - SQL, .Net Core, Angular, JavaScript)

Development Processes and Methodologies: (Azure DevOps, Agile, Scrum, Kanban, etc.)

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Director, Information Systems

Responsibilities:

Played a key role in Digital Transformation program. Developed and implemented business and product strategy with multi-year roadmap, introduced new products, e.g. mobile applications and Business Intelligence products such as Power BI, Power Automation, converted license models to Managed Services and Azure cloud resulting in 21% growth in revenue.
Built an Enterprise Data Platform with Azure Data Factory, Boomi, Azure Storage, Azure Service Buss, Azure Data Warehouse, Azure Analysis Services and Power BI technologies.
Led Innovative Team implementing NetSuite/OpenAir platform, developed and built a nearly real-time systems (RiskMaster, NetSuite/OpenAir, MS CRM and Workday) integration with 20% efficiencies increase of entire business processes including claim management, time and expense entry, billing, invoice collection and cash management, etc.
Improved billing processes efficiencies by 30% utilizing Robotic Process Automation (RPA) to replace the manual processes
Migrated the on-premise Network Infrastructure to Microsoft Azure Platform. Led virtualization and cloud computing effort for multiple products increasing line capacity, creating on-demand business model that reduced costs by 46% and improve uptime to 99.99%
Fostered Azure DevOps team collaboration culture and established the agile processes for development of enterprise applications and infrastructures.
Reshaped the processes and workflows of Customer Success Team with SLA monitoring metrics in ServiceNow, dramatically improved customer experience and response times by 25%.
Migrated HRIS system from UltiPro to Workday
Set up formal, standard procedures to continuously improve the alignment between business strategies and IT strategies.
Led Microsoft CRM implementation project, migrated all client related data from on-premised SalexLogix to Microsoft CRM.
Migrated HRIS system from Paycom to UltiPro cloud platform
Designed and set up a comprehensive ETL mechanism to extract, transform and load clients’ data into claim information processing systems.
Completed IT due diligence and implemented the systems integration for the M&A of four entities.
Implemented Power BI and re-designed the data model with dimensions for a better, more accurate self-service business intelligence analysis.
Migrated company’s reporting system from Crystal Report to Microsoft SQL Server Reporting Services and integrated with client portal
Maintain company’s compliance document SSAE16/SAS70
Re-designed the database and application architecture for Prosperiti’s major product - Workforce Performance Evaluation System for Delta Airline.
Defined guidance of development and administration for Prosperiti’s backend database system.
Set up 24 x 7 Database Server monitoring system

Confidential, Atlanta, GA

Manager, Database and System Administration

Responsibilities:

Built the ARCOP application, resulted 35% efficiencies increase for the corporate purchasing processes
Designed and developed business intelligence reporting system ACUATE used by all Arby’s stores on daily basis.
Managed IT support team and local consult firm (All Base Covered) to administrate and support 13 servers including 3 SQL 2000 servers, Exchange 2000 server, DNS server and Active Directory server, web server.
Designed and upgraded company’s LAN to Gigabit (GB) switches and CAT 6 cabling.
Managed company’s CheckPoint firewall, configure VPN solution for wireless remote users.
Managed CommVault Galaxy backup system and built company’s disaster recovery plan.

Confidential, Atlanta, GA

IT Specialist

Responsibilities:

Designed and developed five databases to store biological data and clinical data by using Microsoft SQL 2000 in Windows NT environment.
Designed user interface for biomedical researchers to process and analyze bioscience image data.

Confidential

Research Data Analyst

Responsibilities:

Design and develop databases to process biochemical experimental data by using Microsoft SQL Server 6.5 and 7.0.
Collect and mine lab data.
Establish lab management system to store chemicals and other items ordering information and materials safety data.
Design the web page for Department of Biochemistry, Oklahoma State University.

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Director, Information Systems Resume

Atlanta, GA

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