Lead Kronos Functional Consultant. Resume
Columbus, Ohio
SUMMARY:
- I have 11+ years of IT experience in Kronos, worked with the business analysis, implementation and troubleshooting, upgrading the Kronos application and production support of large - scale software and hardware distributed systems
- Experience in understanding the software development life cycle implementation, analysis, design and testing of the software applications involves methodologies like agile and waterfall.
- Proficient in Workday modules like Core HCM, Benefits Administration, Recruiting, Payroll Compensation, Staffing, Payroll interface, Performance management, Talent management Security Groups, Business Processes and Absence Management.
- Extensive technical experience in workforce management and partnering with other departments (HR, HRIS, etc.) specializing in UKG application implementation, business analysis, trouble - shooting, upgrades, and production support of large-scale software and hardware distributed systems.
- Advanced knowledge of UKG Workforce Central and UKG Dimensions modules related to scheduling, absence management, custom reporting, integrations/APIs, HR/payroll processing
- Expert in Workforce Connect/Integration Manager, Time and attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting.
- Acted as project manager overseeing migration from Confidential Workforce Now to Kronos Workforce Dimensions.
- Carried out troubleshooting configuration & interface issues between Kronos & UltiPro payroll system.
- Support all modules of eTime and Advanced Scheduler.
- Knowledge of HRIS Systems - Confidential, Kronos, PeopleSoft, Oracle, SAP, Workday.
- Supported the development, tuning, and debugging of database servers (MS SQL, PL SQL & MS Access), stored procedure, triggers, functions and backup recovery procedures and control procedures.
- Configure the labor levels and the org maps of the Advanced Scheduler module of eTime while making sure to standardize the data between the hospitals.
- Expertise in conducting & facilitating User Acceptance Testing (UAT) and System Integration Testing (SIT).
- Experience in Implementing and troubleshooting the following Kronos Time and Labor applications: Kronos Workforce Ready, Kronos Workforce Central, Kronos InTouch clocks and Confidential 's Time and Labor software Enterprise eTime.
- Experience in working on the management of payrolls, benefits, time and attendance, accruals and employee scheduling.
- Hands on experience working in Kronos My Time, Kronos My Scheduling (Kronos schedules or Schedule optimization) and Kronos Navigator. Experience with DBMS concepts creating and modifying live and materialized views.
- Proficiency in Microsoft Office applications required as Excel, Power Point, Visio, QlikView, SQL, MS Visual Studio, Kronos, WIM or Connect.
- Collaborated with internal teams as an Analyst for HR payroll policy, HRIS system configuration, and Kronos 6.5 set-up.
- Experience with creating business requirement document (BRD), functional requirements specification (FRS), and technical requirement specification for development of application
- Excellent experiences in pre go live, go live and post implementation support.
- Strong and hands expertise in several applications areas such as, SAP HCM, Kronos, Confidential, Oracle PeopleSoft, Oracle and Workday.
- Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC.
- Installations utilizing applications, which include: KRONOS Workforce Central v. 5.x-8.16, Stromberg, Confidential ETime, Kronos Mobile & Real Time Software products. Also experience working on Kronos mobile application
- Experience in the areas of; configuration planning for Kronos functionality and design, requirements gathering and analysis, data privacy, testing of business processes and integrations as well as in Workforce Dimensions (SaaS).
- Extensive technical experience in workforce management and partnering with other departments (HR, HRIS, etc.)
- Served as data management expert in data migrations from Peoplesoft to Kronos and delivered data mapping and transformation documents.
- Analysis, Design, Requirement gathering, Configure, apply bundles/patches, test (unit, Integration, UAT), and support Payroll.
- Worked on data integration between Kronos, SAP, Confidential and Oracle HCM Application.
- Managed tickets submitted by QA testers and help resolve any configuration Issues.
- Expert with all versions of Kronos Workforce Central Versions up to Version 8.1.
- Experienced in configuring and troubleshooting Kronos and Confidential Time and Labor products such as Kronos Workforce Ready, Kronos Workforce Central, Kronos InTouch clocks and Confidential 's Enterprise eTime.
- Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
TECHNICAL SKILLS:
Skills: Kronos version 8.0, WFM, WIM, WFC, Confidential, Payroll, Ultipro, Absence Management, NetSuite Open Air, HR, JAVA, HTML, CSS, Database MS SQL & MS Access SQL, PL SQL, NOSQL. Kronos Versions v. 8.1, Kronos WFC. v. 5.x-8.16, Workforce Timekeeper, 7.0
Database: MS Visio, SQL DB, Oracle, MS SQL & MS Access, PL SQL, Microsoft Excel, Word, and automated email systems, such as Office 365.
Tools: Timekeeping, Absence, Advance scheduler, Forecaster, Time clock
Test Approaches: SDLC, Agile, Paragon, Waterfall.
WORK EXPERIENCE:
Lead Kronos Functional Consultant.
Confidential, Columbus, Ohio.
Responsibilities:
- My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager and WIM modules in WFC environments.
- Work with stakeholders to define business requirements, process flows, evaluate requirements against product functionality, guide users to use out of the box application functionality.
- Served as Program manager setting strategy and direction, PM and SME. Lead meetings, kept project plan, communications plan, managed defects, and identify and resolve issues.
- Designed the interface to bring back the time data from UKG to SAP.
- Develop Test Scenarios for Pay Rules and Validated Confidential ETime Systems to accurately import data to Confidential Global View.
- Responsible for the Kronos WFC v8 system assessment for the Kronos Dimension Global implementation.
- Serve as the technical subject matter expert for Kronos Workforce Central timekeeping, Attestation, pay practices, scheduling, forecasting, and reporting for all end customers.
- Perform reconciliations to ensure time and attendance hours balance with Payroll data.
- Implemented and configured new functionality within UKG Workforce Dimensions to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
- SME for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advise on technical issues and contribute to team's successful implementation.
- Implemented Confidential eTime/ Kronos Workforce core v3.x - v8.x, Navigator, Leave, Calculated accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time Off Request, Org Maps & Jobs, Process Manager, WIM - Workforce Integration Manager, and Setup Data Manager.
- Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central.
- Maintained and administered the Kronos application with knowledge of SQL.
- Responsible for all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll)
- Established WIM interfaces to import and export data to various third-party systems, which included PeopleSoft, SAP, UltiPro, Confidential, JDE, and Ceridian
- Act as a liaison to management and Kronos Administrators to increase credibility of the new Kronos timekeeping system
- Make configuration changes based on the business requirements for WFC and other Kronos modules.
- Configure, maintain and troubleshoot Labor scheduling and pay rules functionality in timekeeper.
- Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
- Created in-house Ad hoc reports per requirement to include the full life-cycle for developing innovative solutions and maintaining those utilizing SQL Server Reporting Services (SSRS) and enhancing of new project requests to meet the business needs.
- Provided support for ongoing Kronos Workforce timekeeping, Oracle payroll, and Kronos HR systems.
- Supported field in company-wide migration of HR and Payroll data and processes from Confidential Enterprise to SAP HCM systems.
- Performed analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
- Worked with internal Kronos and UltiPro conversion teams to ensure data accuracy and delivery of all legacy data for WFM.
- Successfully deployed Workforce Central (WFC) from an installed base of employees in WFC 6.3 to WFC 8.0.3
- Worked on implementing all building blocks of the Workforce Time and attendance module as well configure the web server and app servers for the Kronos environment.
- Responsible for organizing, managing and executing Global UAT projects and driving the completion of project deliverables within established timelines.
- Maintained and administered the Kronos/eTime application with knowledge of SQL.
- Build test cases and test scripts and test tracker for Kronos Dimension Timekeeper, Absence Management, Analytics.
- Responsible for organizing team meetings, generated business process models, & use-case models, and created business requirements document (BRD) and Identified list of applications need to be modified to support this automation.
- Coordinates meeting with vendors for new upgrades to HRIS applications which include Kronos, Ultipro and Cognos.
- Configure and run calculated fields, custom reports, advanced reports, EIBs and Core connectors as required.
Lead. Kronos Consultant
Confidential
Responsibilities:
- Created and modified configuration setup including but not limited to Access Profile, Pay rules, Scheduler and Advanced Scheduler.
- Configured Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in UKG WFC.
- Responsible for report generation using XML, Crystal Reports, SQL Server Reporting Services (SSRS) and Excel spreadsheet.
- Performing analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
- Setup new users in Kronos, Ultipro/Ultiweb and Cognos.
- Manages support for Analytics, Attendance, Advance Scheduling, Time Clocks, day to day operations and pay issues.
- Familiar with WFM solution concepts such as Benefits, Time and attendance, Entitlements, accruals and employee scheduling.
- Managed the administration of employee time and attendance, advance scheduling, expense reports, and payroll.
- Works with technical staff as a Kronos SME (Subject Matter Expert) to help analyzes the client’s current enterprise timekeeping and payroll architecture and best practices in order to revise legacy business processes and systems to work with new Kronos WFC v8.1 or Dimensions (SaaS) Suites.
- Manage vendor relationships gives feedback and act as liaison between operations and Confidential .
- Managed 1 full lifecycle of Kronos upgrade from 7.0 to 8.16.
- Supported the Confidential CSS 9.0 HRIZON Payroll/HR System along with the rollout of the Confidential eTime Time and Labor Management System.
- Involved with all the phases of software development life cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in the Kronos workforce central.
- Assisted the client in UAT testing of Kronos WFC Version 8.
- Payroll/HRIS Platform Configuration and Implementation
- Worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans and Oracle to Kronos interface changes from end to end. Performing analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
- Manage the Ultipro/ Ultiweb payroll applications.
- Resolve Client Inquiries for Payroll/HRIS System, Kronos SaaS HR from Ticketing System
- Worked as Kronos Workforce consultant for requirement gathering, advise best practice, configuration of Employee central core, Time and Attendance and Position management.
- Interfacing with Business Users, Kronos Vendors and developers to provide support for Kronos Workforce.
- Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos system best practices.
- Supported the development, tuning, and debugging of database servers (MS SQL, PL SQL & MS Access), stored procedure, triggers, functions and backup recovery procedures and control procedures.
- Implemented Confidential eTime/ Kronos Workforce core v3.x - v8.x, Navigator, Leave, Calculated accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time Off Request, Org Maps & Jobs, Process Manager, WIM - Workforce Integration Manager, and Setup Data Manager
- Supported field in company-wide migration of HR and Payroll data and processes from Confidential Enterprise v.2 to SAP HCM systems.
Sr. Kronos Consultant
Confidential
Responsibilities:
- Implementation and project planning - customer relationship management (CRM) projects, programs and integration work streams. Defining, developing and designing business/ technical problem solutions, along with roadmaps to deliver solutions.
- Build and support Kronos components including Workforce Central Modules, Timekeeper, Advance Scheduler, WDM, WIM, Record Manager (SDM), Interface Designer, Process Designer, Record Manager, Process Manager and Advance Accruals.
- Acted as project manager overseeing migration from Confidential Workforce Now to Kronos Workforce Dimensions.
- Qualified software builds pre-releases by testing builds, using Kronos application on customer hosted. Database (Oracle and or SQl) for customer compliance and release to customers.
- Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
- Supported activities for Kronos application in Time and attendance, Absence management and Accruals modules.
- Working on Data migration includes from SQL Server to SQL Server, SharePoint document library to SQL Server, and Excel to SQL Server.
- Partnered with management and ETime/Kronos Administrators to reduce issues from the Kronos timekeeping system and to improve interfaces with ongoing assessments.
- Upgrade Fit/Gap and Planning, and development of SI RFP’s for a major upgrade.
- Installed and configure Ultipro Back office for new managers and HR staff.
- Configured end to end fusion HCM Core HR setups like Legal Entities, Business Units,
- Responsible for supporting day to day production Kronos environment, including but not limited to documenting all Kronos reported production issues, trouble-shooting Kronos configuration, making required adjustments, testing code changes and making best practice recommendations.
- Day to day support of Workday HCM, Security, Compensation and Reporting issues
- Experience including implementation of Kronos Workforce Centre Timekeeper, Scheduler Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager Kronos terminals.
- Collaborated with internal teams as an Analyst for HR payroll policy, HRIS system configuration, and Kronos 6.5 set-up.
- Formulated and implemented data migration and archival strategies. Prepared functional specifications and supported data migration and interfaces. Provided support to data retention and test data requirements.
- Actively Participated in all stages of Workday Project life cycle from planning, design phase, testing and deployment.
- Maintained and administered the Kronos/eTime application with knowledge of SQL.
- Responsible for developing Kronos Pay rules, Work rules, pay code Profiles, pay codes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM.
Kronos Consultant
Confidential
Responsibilities:
- Conducting assessments to define and document current business practices and policies, educate how the Kronos product will impact business practice as well as process.
- Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
- Performed analysis work within Workforce Absence manager), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
- Configuration of shift differentials, accruals and holiday schedule for union employees.
- Create testing workbooks, which includes scenarios and expected results to ensure a successful test phase.
- Create various interfaces into and out of the Kronos product.
- Have worked on HR Employee information maintenance from Ultipro system to Oracle and from Oracle to Kronos.
- Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
- Experienced in organizing, managing and executing Global UAT projects and driving the completion of project deliverables within established timelines.
- Created complex Stored Procedures, Triggers, Functions (UDF), Indexes, Tables, Views and other T-SQL code and SQL joins for applications following PL SQL code standards.
- Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC v 6.3 and currently 7.0.
- Responsible for developing Kronos Pay rules, Work rules, Paycode Profiles, Pay codes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM.
- Developed designed documentation for the configuration of the software based on discovery and union contracts.
- People Import update and Timecard/Schedule Inquiry (iSeries MQ web-service XML calls to KRONOS WFC).
Kronos Analyst
Confidential
Responsibilities:
- Work with internal stakeholders and the client to identify requirements, design enhancements and functionality to meet user requirements.
- Increased net revenue of retail locations by 40% through individual analysis of CPGA of each location. Based on performance analysis, designed and implemented action plan for each location to reduce costs while increasing revenue. Closed or relocated stores unable to meet action plans.
- Interacted with department heads to finalize business requirements, functional requirements and technical requirements and created Business process models.
- Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
- Help HR and Payroll departments transition outdated time and attendance systems to Kronos electronic system.
- Work with Kronos implementation team to complete a successful implementation of Kronos e-Time.
- Resolving clock issues for the client stores and maintaining the clocks by configuring the Device Groups and Devices.
- Interacted with the Subject Matter Experts (SME's) and stakeholders to get a better understanding of client business processes and gather business requirements and used SQL queries for extracting desired data from multiple database.
- Administration and desktop support for all aspects of Workforce Central.
- Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection.
- Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 5.2.
- PL SQL experience in writing stored procedures, custom reports and providing database queries on the fly on a Kronos PL SQL DB.
- Make configuration changes based on the business requirements for WFC, WAT and other Kronos modules.
- Experience in Implementing and configuring Kronos Scheduler, Accruals and Attendance modules.
- Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
- Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff.
- Have developed and implemented a Confidential view in Kronos to calculate the Total number of hours worked in Confidential year for all the employees and registering it in Oracle.
- Conducted "train the trainer" workshops for division payroll staff one Kronos Time and Attendance System.
- Managed the launch of retail locations, from planning to post-launch analysis.
- Led internal meetings on system build strategies for complex configuration, working with tables, interfaces, and PL SQL developers.
- Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
- Monitor system performance and clearly communicate any issues with Kronos technical support or internal IT resources to ensure timely resolution.
- associates and internal customers at all levels of the company on Kronos features and functionality.