SUMMARY

• 6+ years of experience in Microsoft Technologies in Designing, Developing and Web Development, Object Oriented Programming in Software Development Life Cycle (SDLC) using Microsoft Dot NET Framework 4.5/4.0/3.5, ASP.NET, C#.NET, JQuery and HTML5.
• Experience with MS Dynamics CRM 2015/2013/2011 and Microsoft Dynamics CRM Online in integration. customizations, extensions, developing, debugging deploying plug - ins, custom workflow activities and java script extensions
• Hold good experience in configuring Business Rules, Work Flows and Business Process Flow and Charts.
• Experienced in developing Plugins, custom Workflows and supporting Dynamics CRM solutions.
• Good at building Sales \ Marketing Dashboards and customizing dashboards.
• Worked extensively on service module of CRM for managing service requests.
• Performed well in identifying the customer issues and proposing solutions.
• Worked on change management and maintaining code builds along with branching and merging techniques.
• Good knowledge and experience of Web Development skills - HTML, XML, CSS, JavaScript, JQuery, Ajax and Visual Studio 2008/2010/2012/2015.
• Experience in working with Web Services, WCF Services and ADO.NET Entity Framework.
• Worked extensively with ADO.NET objects such as Data Adapter, Dataset, and Data Reader to interact with databases like SQL Server 2014/2012/2008.
• Experience in writing Unit test cases & developing System Test cases
• Hands-on experience with Reporting Tools SQL Server Reporting Services (SSRS), creating ETL packages using SQL Server 2014/2012/2008 Integration Services (SSIS), SQL Server Tuning Advisor.
• Hands on experience using Source Code Control Systems like MS Visual Source Safe and TFS.
• Worked as per Sprint using Agile Methodology.
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem solving skills in the technology arena.

TECHNICAL SKILLS

Languages: .NET 5.0/4.5/ 4.0/3.5, ASP.NET 4.5/4.0/3.5, C#, XML, Web Services, WCF, Win Forms, Web Forms, T-SQL and PL/SQL.

Development Tools: Visual Studio 2008/2010/2012/2015 Team Edition and MS Dynamics CRM 2011, 2013, 2015.

Web Technologies: HTML 4.0/5, XHTML, CSS3/CSS, JavaScript, HTML, XML AJAX, JQuery and JSON.

Database: SQL, PL/SQL, T-SQL, SQL Server 2008/2012/2014.

Reporting and Testing: MS SQL Reporting Services, Crystal Reports.

Versioning: Visual Source Safe (VSS) and Team Foundation Server (TFS).

Web Servers: IIS 6.0/7.0/7.5 and Windows Server 2008.

SDLC Methodology: UML, Agile, Object-Oriented Analysis/Design.

PROFESSIONAL EXPERIENCE

Confidential, Sacramento, California

MS Dynamics CRM Developer

Responsibilities:

• Worked on analysis of requirements and creating technical requirements documents
• Involved in story discussion with Business System Consultant and Client to create stories for each Sprint.
• Design and customize CRM 2015/2016 forms, ribbons, site map, workflows, Dialogs.
• Worked extensively on creating entities, fields, relationships, mappings, business rules and processes
• Have knowledge on installation and configuration CRM 2015/2013.
• Designed the web UI using ASP.NET, HTML5, JQuery, CSS.
• Developed plug-ins, and custom workflows for effective functioning of the application
• Worked on Fetch XML for query expression.
• Worked on Site Map changes with the help of xrmtoolbox
• Performed code reviews and debugging
• Worked on Managed and Unmanaged solutions.
• Worked on pushing solutions between different environments and also worked on version upgrades
• Worked on Ribbon workbenches.
• Used SSRS to create reports in the system to provide accurate data for business decision making.
• Worked on SSIS and Scribe packages for importing and exporting data.
• Worked on fine tuning SQL queries for data management.
• Actively participated in daily scrum and defect triage meetings.
• Used Application Lifecycle Management (ALM) for Defect tracking.
• Worked on TFS for source control.
• Worked as per Sprint using Agile Methodology.

Environment: Microsoft CRM 2015, Microsoft CRM 2016 (online and onpremise), Microsoft .NET 4.5, C#, Visual studio 2015, JavaScript, JQuery, AJAX, LINQ, Entity Framework, SQL Server 2014, IIS 7.5 and TFS.

Confidential, Bronx, New York

MS Dynamics CRM Developer

Responsibilities:

• Analyze the requirement and do High level and Low level architectural design.
• Involved in story discussion with Business System Consultant and Client to create stories for each Sprint.
• Design and customize CRM 2015/2016 forms, ribbons, site map, workflows, Dialogue.
• Designed and developed a Restful web service to collect and retrieve high volume data
• Experience in integrating CRM with external applications using REST and SOAP services
• Have knowledge on installation and configuration CRM 2015/2013.
• Worked on tablets and mobile platforms with CRM 2015/2016.
• Designed the web UI using ASP.NET MVC5, HTML5, JQuery, CSS.
• Code review of plug-in, custom workflows and custom Asp.net MVC Application (ISV).
• Design and develop custom Plug-in and workflows.
• Worked on Fetch XML for query expression.
• Worked on Site Map changes with the help of Sitemap editor in CRM system 2016.
• Worked on plug-in and workflows depends on business requirement.
• Worked on Managed and Unmanaged solutions.
• Worked on Ribbon workbenches.
• Used SSRS create reports in the system to provide accurate data for business decision making.
• Worked on SSIS and Scribe packages for importing and exporting data.
• Design and develop custom web application using Asp.net MVC 5.
• Actively participated in daily scrum and defect triage meetings.
• Used Application Lifecycle Management (ALM) for Defect tracking.
• Worked on TFS for source control.
• Worked as per Sprint using Agile Methodology.

Environment: Microsoft CRM 2015, Microsoft .NET 4.5, C#, Visual studio 2015, JavaScript, JQuery, AJAX, LINQ, Entity Framework, Razor engine, SQL Server 2014, IIS 7.5 and TFS.

Confidential, Nashville, Tennessee

CRM Developer

Responsibilities:

• Attending daily Scrum and Stand-up meeting to follow up the technical use cases.
• Worked on customer needs, requests by proposing appropriate solutions.
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM, per their business process Customized Workflows and Plug-in for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Used various report items like tables, sub report and charts to develop the reports in SSRS
• Collaborate with other development staff to problem solve, implement solutions, perform code reviews and troubleshoot
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2015 system.
• Experience in integrating CRM with external applications using REST and SOAP services
• Have knowledge on installation and configuration CRM 2015/2013.
• Worked with a team of stakeholders following the Agile Scrum software development process.
• Developed and deployed the Custom workflow and plug-in assembly to the organization.
• Customized the CRM form programming and form validations through Java script.
• Building the CRM forms, screens, and views, as well as workflows and reports around the customer, needs for an interface.
• Generated various reports with drilldowns, calculated members, dropdowns from the cubes by connecting to Analysis server from SSRS.
• Discussed the requirements with end user and propose solutions to achieve business goals. Generated Sales Reports for statistical analysis of data at user level using SSRS.
• We have applied the client side and server side scripting in the CRM.
• Develop plug-ins to synchronize/update payment details to CRM system.
• Created several plug-ins and workflows for enhancing the system and maintain data integrity.
• Customized the Sitemap area and applied button functionality through Ribbon workbench tool.
• Presented excellent communication skills with customers/clients in rendering good services.

Environment: Net 4.0, MS Dynamic CRM 2011/2013, Asp.Net MVC 3, C#.Net, AJAX, JSON, Agile, HTML, IIS 6.0, MS Visual Studio 2010, jQuery, SQL Server 2012, SSIS and SSRS.

Confidential

MS CRM Developer/Administrator

Responsibilities:

• Analyzed the business requirements and advised feasible solutions to achieve business goals.
• Worked on Development Strategy with other developers.
• Used Scribe to Integrate the Customer details and Sales Information to the MSCRM.
• Customized various system entities and created custom forms, custom fields, custom views etc.
• Created all the security roles and users accordingly in the system based on roles.
• Perform one to one requirements gathering session with Business users and prepared the Enhancements lists in-service Module.
• Design and Develop Complex ERM to describe the relation between Different custom and system entities.
• Worked with CRM SDK for customize the entities, fields, forms etc.
• Developed workflows to automate various business processes.
• Developed Plug-ins in CRM to facilitate complex business rules and validate data, create events.
• Responsible for Providing redundancy and backup support for other team members.
• Responsible for preparing Functional Specification Documentation.
• Gathered a variety of data points for reporting services.
• Developed complex reports using SSRS and deployed into MSCRM.
• Developed ODATA endpoint on required entities in CRM.
• Developed Jscript libraries for various data validations and customizations.
• Designed the Security Model for the production environment.
• Created Dashboards, Views, Reports and Charts.
• Demonstrated proficiency with Microsoft .NET 3.5+ development using C#.
• Worked on the initial setup for the Production environment created Business Units, Roles and users, imported accounts and assigned ownership.
• Designed and created training material for the end-client.

Environment: Microsoft Dynamics CRM 2011, CRM SDK, C#, Asp.net, Visual Studio 2012, .NET Framework 4.0, MS Outlook, IIS 7.0, JavaScript, Message queues(MQ), XML, HTML/CSS, SQL Server 2008, SSRS and SSIS, TFS2012, MVC, XRM Toolbox, XML, Ribbon Workbench.

Confidential

Database Analyst

Responsibilities:

• To understand the Specifications Document and work with Design to develop the Mappings using SQL Server Integration Services (SSIS)
• To work on SQL Server Integration Service (SSIS) Tool creating Packages for performing ETL
• To create SSIS Packages by using different Transformations like Derived Column, Conditional Split, Sort, Lookup, Merge Join, Union, Execute SQL Task
• Experienced in using tools like Bulk Copy Program (BCP), Bulk Insert and SSIS with MS SQL Server
• Write SQL Queries, Stored Procedures, Functions and Indexes per the Requirement
• Performing queries to derive on server database and generate reports
• Developing interactive reports using SQL Server Reporting Services
• Create Tables, Views, Indexes, Replication, and other SQL joins and query writing
• Taking SQL Server Database Backups and work on restoring Database
• Created stored procedures in SQL Server 2005, wrote the SQL statements using T-SQL, executed and tested stored procedures on SQL Server 2005.
• Developed Interfaces for data exchange using SQL Server, Visual Basic and XML.
• Designed and generated reports using Crystal Reports.
• Wrote stored procedures and SQL statements to access data from SQL Server 2005 Database.
• Involved in the design of the Database and Developed Stored Procedures using SQL for all the interaction with the database.

Environment: C#.NET, ASP.Net, ADO.Net, XML, SSIS, SSRS, and SQL SERVER 2005