SUMMARY

• Over 7+ years of diverse experience in Information Technology with emphasis on Windows Administration, Splunk Administration, Web Application and Server Monitoring, MS SQL Clustering & database and Networking applications.
• Proven track records of meeting 100% compliance with ITIL and ITSM Service Level Management achieved and successfully lead the team providing production support 24X7 for all the projects.
• Follow the standards of ITIL and ITSM Service Now with SLA Agreements. ITIL V3 and ITSM Certified
• Design, support and maintain the Splunk infrastructure with Windows, Linux and Unix environments.
• Installation of Splunk Enterprise, Splunk forwarded, Splunk Indexer, Apps in multiple servers (Windows and Linux) with automation.
• Install and maintain the Splunk adds - on including the DB Connect 1, Active Directory LDAP for work with directory and SQL database
• Configure the adds-on app SSO Integration for user authentication and Single Sign-on in Splunk Web
• Configure and Install Splunk Enterprise, Agent, Apache Server for user and role authentication and SSO
• Manage Splunk configuration files like inputs, props, transforms, and lookups
• Upgrading the Splunk Enterprise to 6.2.3 and security patching.
• Deploy, configure and maintain Splunk forwarder in different platforms.
• Creating Reports, Pivots, alerts, advance Splunk search and Visualization in Splunk enterprise.
• Provide power, admin access for the users and restrict their permission on files
• Installation, Up gradation, Configuration, and Maintenance of MicrosoftWindows 2012/2008 R2/2003 Servers on Dell and HP Servers (physical/virtual environment)
• Design, Implementation of Active Directory infrastructure and Network fundamentals, Protocols (such as TCP/IP, DHCP, DNS), Group Policy and Profile Management.
• Monitored 6000+ servers and their Application with a WAN setup with the location from USA, Europe and Australian Data centers.
• Experience with troubleshooting DNS, DHCP, IIS and Active directory
• Complete Backing up of Database and Restored the Database from Disaster Recovery.
• Used Monitoring tools like MS SCOM 2012R2/2007, SCCM 2012R2/2007, HP BSM, Solarwinds Orion, HP Open View, Evolven for monitoring and fix issues in the server environment
• Installed, Configured and Maintained Fail-Over Clustering using SQL Server 2005
• Expertise in logging bugs and detailing the Root cause analysis report
• Building Terminal servers for remote users with their work around and installing various developer software including SQL, Business Objects, and Java Developer.

TECHNICAL SKILLS

Operating Systems: Windows NT / 2000/XP/7, OS 400 and UNIX, LINUX, Windows Server 2012/2008R2/2003, SQL Server 2008/2005, ESX Server 5.1/5.0/4.0, VMware vSphere 5.1/5.0/4.0, vCenter/ Virtual Center Server 5.1/5.0/4.1/4.0. Servers HP Blade Servers, HP Proliant ML & DL series 580, 380, 360, Compaq Proliant 3000/5500 Series Servers, Wintel Servers

Database: MySQL, Oracle 10g/11g.

Tools: Splunk, C-Squad, Tivoli, HPBSM, Orion, Autonomy (Service) HP Open View

Languages: C, C++, Core Java, Visual Basic 6.0, PL/SQL

Web Technologies: VBScript, JSP, HTML, CSS, XML, JavaScript, and Perl

Business Intelligence tools: SSIS, SSRS, SQL server 2010 & 2012

Scripting languages: Perl, Powershell and VB Scripting

Ticketing Tools: BMC RemedyAction Request System (ARS), ServiceNow

PROFESSIONAL EXPERIENCE

Splunk Consultant

Confidential, Atlanta, GA

Responsibilities:

• Installation of Splunk head, Indexer and Forwarders on 5000+ servers (Windows & Linux environment).
• Install and maintain the Splunk adds-on including the DB Connect 1, Active Directory LDAP for work with directory and SQL database
• Configure the adds-on app SSO Integration for user authentication and Single Sign-on in Splunk Web
• Configure and Install Splunk Enterprise, Agent, Apache Server for user and role authentication and SSO
• Upgraded Splunk to 6.2.3 with patching in multiple server without downtime.
• Working on indexers and computing servers and with configuration management.
• Monitor theSplunkinfrastructure for capacity planning and optimization
• Troubleshoot Splunk search head, Indexer and forwarder issues and document.
• Automating in Splunk using Perl with Service-Now for event triggering.
• Used Splunk data Connector between Splunk Enterprise and Relational Database
• Provide access on roles, restriction permissions. Report on license usage and set Distributed license system.
• Deploying Splunk updates and license distribution over multiple servers using a deployment server.
• Create Dashboard Views, Reports and Alerts for events and configure alert mail.
• Create Splunk apps for consuming data for applications and implement apps
• Server monitoring using tools like Splunk, Solarwinds-Orion, HP BSM and HP Open View.
• Worked based on the concepts of ITIL and ITSM Service Now with SLA Agreements. ITIL V3 and ITSM Certified
• Maintaining 600+ Local Users, approximately 200 Remote users, and approximately 350 Computer accounts.
• Monitored and managed the enterprise ticketing and change management queue for all storage provisioning - including SAN fabric zoning and masking and NAS (CIFS/NFS) allocations
• Responsible in scheduling Backups and Restore, Maintenance plans using Native & Third-party tools.
• Responsible for Scheduling and Automating Database tasks - Jobs, Alerts, Emails, Notification.
• Expertise in PowerShell Scripts, created many automation and applied into operations successfully.
• Recovering the databases from backup in disasters

Environment: Windows Server 2012/2008/2003 R2, Linux and Unix Servers, Splunk, SQL Server 2008, SAN, WLAN, Service Now, C-Squad, Tivoli, HPBSM, Orion

Sr. Splunk Engineer

Confidential, NY

Responsibilities:

• Installation of Splunk indexer and forwarders in multiple servers with 2 head servers, Search Head and node servers.
• Integrating the Splunk with Single Sign-On authentication and Service now ticketing tool.
• Assigning User and role authentication including LDAP authentication and scripted authentication
• Setting up trusted proxy’s for Single Sign-on of the authentication.
• Configuration Management and event trigger using Service-Now.
• Create Alerts, Reports, dashboard and Views in Splunk.
• Indexing and troubleshooting the application errors, troubleshooting non-responding forwarders/servers and documenting.
• Training team mates and providing cross Knowledge Transfers.
• Communicate with development and other teams for successful implementation of software and release activities.
• Implementing Deployment server for controlling, patching and installing updates on slave nodes.
• Push Asset Summary Reporting (ASR) content from Splunk to RSA Archer based dashboard
• Maintaining deployment and license in same server inherited with head node.
• Configure search time and schedule Reports.
• Implementing new apps to the Splunk and license distributing across the servers.
• Promising the 100% compliance of Splunk application.
• Installing and configuring server and desktop hardware, as well as Ethernet switches/routers, and network cabling.
• Performing Windows 7/8/8.1 Enterprise installation, monitoring, software installation, and virus protection
• Worked with the N-Tierarchitecture for the business, presentation and data access layers
• Monitored 6000+ servers and their Application with a WAN setup with the location from USA, Europe and Australian Data centers.
• Used Monitoring tools like HP BSM, Splunk, Solarwinds Orion, HP Open View, Evolven for monitoring and fix issues in the server environment.
• Expertise in Database Maintenance Plans such as Backups, Index Rebuilds, Stats Updates and Consistence Checks.

Environment: Windows Server 2012/2008/2003 R2, Splunk, Linux, DNS, DHCP, IIS, Blade Servers, SQL Server 2008/2005, SAN, Cisco Routers, WLAN, Service Now, BMC Remedy, SSIS.

Technical Lead

Confidential

Responsibilities:

• Developing a new Splunk environment with 1200+ servers (Windows, Unix, Linux) and training fellow team mates with the implementation of Splunk
• Design and implementation of Splunk using a Head, Search Head, indexers and forwarders.
• Providing Users and roles authentication for multiple users including power users, admin users.
• Introduced a deployment server for ease access of 1200+ slave nodes.
• Patching, upgrading and licensing distribution on multiple servers using single deployment server.
• Create Reports, Alerts, Pivot Reports, Dashboards and Visualization.
• Provide admin, power access for users and restrict permissions on access to files, alerts and reports
• Manage Splunk configuration files like inputs, props, transforms, and lookups
• Troubleshoot and maintain the Splunk environment and provide 100% delivery throughput.
• Providing the throttle level for data errors and creating alert through mails.
• Monitor the applications and provide daily reports on Splunk servers, responding timelines and troubleshooting.
• Involved in Installation, Up gradation, Configuration, and Maintenance of MicrosoftWindows 2008 R2/2003 Servers on Dell and HP Servers (physical/virtual environment).
• Design, Implementation of Active Directory infrastructure and Network fundamentals, Protocols (such as TCP/IP, DHCP, DNS), Group Policy and Profile Management.
• Maintaining 200+ virtual servers and over 100 physical servers with installing applications, pushing out Mcafee anti-virus, patches, rebooting and updating firmware.
• Pushing out monthly Microsoft patches for Workstations and servers approximately 700 workstations and 150 servers.
• Responsible for Microsoft Exchange Server 2010, SQL and Database Server.
• Building Terminal servers for remote users with their work around and installing various developer software including SQL, Business Objects, and Java Developer.
• Deploying reports in such a way as to improve performance by enabling Caching and Snapshots.

Environment: Windows Server 2008/2003R2, Splunk, Service Now, Wintel, SCOM, SCCM, SSIS, HP BSM, HP Open View, Orion

Senior Systems Executive

Confidential

Responsibilities:

• Setting up Splunk environment with Splunk development and other teams.
• Splunk tool designing, implementing and trouble shooting
• Installing Splunk enterprise and forwarders for application monitoring.
• Creating Alerts, Reports and email trigger of events in Splunk environment.
• SANAdministration experience includes SAN/NAS Planning and Design, Storage Operations, System (AIX, Solaris, Linux, andWindows) Administration
• EMC Storage inWindows, Linux, Solaris, IBM and Vmware Environments
• Experience in Datacenter Migrations and managed all alone (SPOC/SPOF) Entire Petco Storage Infrastructure comprising of around 2PB
• Practical expertise in SAN deployment, and management of EMC Connectrix switches, McData, CISCO and Brocade Directors
• Coordinating with Offshore and responsible for Maintaining, configuring and Supporting VMware Virtual Infrastructure, which has above 70 ESXi 5.0 Hosts which are in Production and Non-Production environments connected toSanstorage with 600 Vm’s running Windows & Linux and over 2000+ workstations running WindowsXP
• Responsible for assisting in new Datacenter built and Migration of existing EMCSAN environment using Open Replicator, SRDF/A for Symmetrix andSANCOPY for ClaRiion to DMX migration
• Coordinate installation and maintenance of allSANcabling, host bus adapters (HBAs), and associated drivers and link management software
• Performed Storage configuration inSAN, DAS and NAS environments. Performed Storage provisioning allocating and de-allocating in heterogeneous environments.
• Implemented and configured EMC Control Center(ECC), Snap View, Mirrorview, SANCopy, VisualSAN and Open Replicator

Environment: Windows Server 2008/2003R2, Linux, Blade Servers, EMC Centera, Symmetrix, SQL Server 2008/2005, Oracle, DAS, SAN, SCCM, Cisco Routers, WLAN, Service Now, SSIS.