Summary of Qualifications

• 24 years of experience managing IT support staff and hardware resources.
• 14 years of experience with Microsoft Networks, Exchange Servers, and several digital telephone switches including IP phone.
• 13 years of programing experience in multiple languages, also retail experience including Federated department stores, Lowes, Home Depot, Krispy Kreme
• Expert level with Windows NT4.0/2000/2003/2008 Servers, IIS 4.0/5.0/6.0, Exchange 2000/2003, all windows desktop operating systems, Switches, VPN, Firewalls
• Previous certifications in MCSE, Exchange Cisco, Solaris, Domino, SAS,
• Expert knowledge of MS Office and experience with SharePoint
• MS degree in Computer Science
• Exercises good judgment and discretion in execution of job responsibilities

Technical Skills

• Operating Systems Windows NT4.0/2000/2003/2008, Windows 95, Windows 98,XP, Vista, Windows 7, Windows 8, Linux, Sun Solaris x86 , AIX OS400, OS2, BPM, VM, TSO
• Protocols TCP/IP, DNS, DHCP, DNS, SMTP, POP, IMAP, SSL, 802.11, OSPF, BGP, VSAT
• Mail Systems Exchange 5.5, Exchange 2000/2003, Linux/Sun SendMail, BlackBerry Enterprise, Spam Filters, Domino, Gmail.
• Web Servers IIS, Apache, SSL, HTTPS, Streaming Media, IBM
• Hardware HP/Compaq, Dell Clusters, IBM, Intel, Gateway, Cisco, 3COM, Adaptec
• Wireless Sonic Wall TZW, Belkin, LinkSys, Microsoft and Cisco Aironet direct configuration experience. Solid understanding of all the 802.11x protocols and associated security algorithms
• Security Intrusion Detection, Intrusion Prevention, Firewalls Sonic Wall, Fortigate, Cisco, Checkpoint , Antivirus CA, Trend Micro, Symantec
• Remote access Terminal Server 2003, 2008 Beta3 , Citrix
• Utilities Veritas, VMWare, Cisco Works, Ghost, Site Scope, Sniffer Pro, PC Anywhere, WhatsUp Gold, Web Trends, HP OpenView
• SAN Iomega, Dell, HP/Compaq
• Virtualization VMWare, Microsoft Virtual Server, Microsoft Virtual Machine Manager, EMC

Professional Experience

Confidential

Contractor

Key Achievement:

• Responsible for over 200 clients located throughout Confidential.
• Managed corporate help desk and designed plans to streamline the process.
• Selected and implemented new software for clients
• Established and maintained Business Security and designed and implemented disaster recovery plans
• Managed IT support staff internal at IBM
• Managed teams of up to 75 people on technical and project management implementations at customer sites.
• Implemented Domino release 2 through 8.5, Microsoft servers, AIX servers, Solaris servers, AS 400 servers, Storage area Networks, All PC operating systems including Linux, DBII, Oracle, SQL server Exchange servers and many other ancillary products at businesses from 45 to 400,000 employees.
• Managed IIS, Exchange, SendMail, SQL, Anti-Virus, Backups, Remote Desktop, Great Plains, Q, Anti-Spam, Anti-Spyware, Anti-Adware, Domino, Notes, Wepsphere portal, patches, fixes, and network troubleshooting.

Confidential

Key Achievements:

• Stabilized the general email systems for Chase Bank, saving them 300 million dollars per year.
• Installed the system that allowed the Atlantic fleet of the US Navy to have the first immediate secure ship-to-ship chat sessions ,saving them 40 million dollars per year.
• Installed Federated Department Stores industry-wide hardware and software, enabling them to accurately determine point-of-sale information, saving them 43 million dollars per year.
• Worked directly with the CIO of Bank of America to de-commission old and unreliable equipment, replacing it with new very redundant hardware, saving them 48 million per year.
• Upgraded Aerospace's email system to insure near-immediate Failover for standby servers, saving them 8 million dollars.
• Installed email for each individual member of the Lowes home improvement stores, saving them 4 million dollars per year.
• Stabilized Home Depot's company-wide email system, saving them well over a million dollars per year.

Environment: Ubuntu Desktop, Linux, XP, Vista, Windows Server 2003/2008 Enterprise/Standard, Exchange 2003, ACT , Symantec, Trend Micro, MS Office 2003/2007, Open office, WordPerfect Office suite, Domino, Lotus Notes, DBII, SQL server, Oracle, Sybase, People Soft, SAP, Cisco, 802.11 a-m EMC, IBM disk arrays, AIX, Solaris, AS400, DNS servers of several varieties DHCP packages among 6 different operating systems, Various printers of all types, Backup subsystems of 4 different types.

Confidential

Manager

Key Achievement:

Implemented and managed the largest roll-out of server applications ever for this company, including mail systems for 25,000 employees worldwide.

Environment: Windows server , Tivoli Storage Manager, Tivoli Access Manager, Domino, Lotus Notes, SAS, DBII, AIX servers, Remedy help desk software, Novell,

Confidential

Manager of computing services

• Was the first computer person hired at the Legislative Budget Board LBB . Managed all aspects of computer operations for the LBB. Managed up to twenty four computer professionals through ten years and five legislative sessions.
• Managed applications running on Mainframe, Mini and Micro computers and wrote code in assembler, SAS and various other software languages.
• Oversaw all technology purchases, including desktops, software, hardware, printers, servers, workstations, internet access and maintenance contracts throughout all state agencies of Texas as well as the design and implementation of new applications and their suitability for the agency.
• Reviewed managed and approved all vendor contracts.
• Evaluated and approved new hardware and software.
• Wrote and implemented the DBII application that first automated the Texas budget submission.
• Determined needs and requirements for updating and improvements in technology.
• Created the school finance, prison-funding models and fiscal note application service.
• Supervised networking of all state agencies, their vendors, branch offices and contractors.
• Designed and implemented Data warehousing to contain all budget information, school finance model, and prison finance model.

Key Achievement: Designed and executed a monumental transition from calculators to complete computer aided budgeting for a 38 billion dollar statewide system.

Environment: Novell, CCMail, Mainframe, Mini, micro computers, firewalls, hub and spoke, DNS, Lotus Notes, PL1, DBII, SAS, Assembler languages, Printer languages, Postscript, WordPerfect, Lotus 1-2-3, Excel, TCP/IP, first connection to the ARPAnet the forerunner to the internet .