SUMMARY

• 7 years of testing experience in Information Technology as Manual/Automation tester and Defect management.
• Trained in various testing tools like QTP, Selenium and QC.
• Proficient in understanding business processes / requirements and translating them into testing requirements and analyzing them. Good understanding in testing concepts.
• Effective analyzing and requirement understanding skills.
• Lead a team of 3 people from offshore for Test data management.
• Highly motivated towards goal achievement and a will to work in high - pressured atmospheres.
• Efficient team player with excellent communications skills, Presentation Skills, Interpersonal Skills and ability to Quickly adopt to Technical Environment and good interaction with users.
• Diverse work experience in all stages of testing such as Functional, Integration, System, Regression, Cross - Browser and User Acceptance Tests.
• Experienced in Data Analysis and generating the reports.
• Proven experience in using defect management tools such as ALM, Mercury Quality Center, Clear Quest, JIRA and Test Director.
• Strong understanding and working knowledge with various UNIX utilities
• Expertise in Test Case design, review, execution, defect management and tracking in every release and all phases of SDLC.
• Strong understanding and experience on working with each phase of Software Development Life Cycle including both Agile and Waterfall models.
• Excellent ability to interact with Business Analysts, Developers, Vendors for various aspects of Project and Testing requirements.
• Ability to test programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability
• Experience working with team members to ensure testing deliverables are in compliance with the quality standards and deadlines.
• Performed Onsite-Offshore coordination and interaction with teams spread geographically.
• Team player, result oriented and fast learner
• Expertise problem solving skills with strong written, verbal and documenting skills.
• Excellent ability to interact with Business Analysts, Developers, Vendors for various aspects of Project and Testing requirements.
• Conduct Defect meetings with development and testing teams and discuss the defects and its root cause.

TECHNICAL SKILLS

Platforms: UNIX, Linux, Windows (NT,2000, XP, 2003, Vista)

Programming languages: SQL, UNIX/Linux shell, VB, PL/SQL, HTML, XML

Database systems: Oracle, MySQL, Microsoft SQL Server, MS Access

Web Server: IBM Web sphere, Web logic

Networking: TCP/IP, FTP

Special Tools: QTP, Selenium and Confidential QC

Defect-tracking software: Confidential (Mercury) Quality Centre

Tools: and Utilities: MS Office, SharePoint, Microsoft Exchange, SQL, UNIX, MS Office (Word, Excel, Power Point)

PROFESSIONAL EXPERIENCE

Confidential, Culver City, CA

QA Lead

Responsibilities:

• Analyze Functional Requirement and Business Requirement Documents to get a better understanding of the system on both functional and business perspectives.
• Prepared Test Plans for the modules involved in the system using Quality Center.
• Involve in writing and implementing the Test plan, Test cases, Test Procedures, Test sets using Use cases and requirement specification document.
• Prepared Test data for the inputs of the test cases.
• Experience working on Microsoft Lync.
• Identify gaps in agile process, define and work with teams to implement solutions.
• Performed Smoke, Integration, Functional and Regression testing.
• Create SQL queries to verify data in the DB and consistency with system reports
• Involved in writing and maintaining test plans, processing defect reports.
• Executed both Functional and Regression Test Cases.
• Create and execute test cases of critical functionality and End to End testing.
• Re-testing the application for every new build.
• Set up the QA Environments. Interact with outside teams to make sure their QA environments are setup properly and are available during testing phase.
• Submit the bugs in Microsoft Test Manager.
• Work with customers to ensure QA and UAT expectations are agreed upon and met.
• Attending client calls, status meetings.
• Tested the functionality of the application with multiple data including positive and negative data for multiple times.
• Participated in KT & Training sessions.
• Taking ownership of issues and collaborate with other teams as necessary to drive them to a resolution and provided an appropriate level of communication in the process.
• Manage testing effort of projects through the various stages of agile; worked closely with business owners, development teams and project management.
• Communicate test estimates, test progress, test results, and other relevant information to project stakeholders and management.

Environment: Black Box testing, Visual Studio Team Foundation, Microsoft Test Manager (MTM),Windows 98, Windows 8, CRM Application, Oracle, MS Excel, Microsoft Lync.

Confidential, Los Angeles, CA

Sr. QA Software Tester

Responsibilities:

• Involved in testing of Front End functionalities for different screen oriented testing to verify business constraints, Data Validation using SQL, object testing. Tested all back end testing (Process) by verifying different modules like report generation for different downstream process by performing QA/SIT/UAT.
• Performed Software development life cycle process, developed the system test plans by interacting with cross functional team to meet end user requirements.
• Developed QA Test Plan with functional test scenario using testing methodology by reviewing all test scenarios with internal/external team.
• Involved with developer to understand design of application, process flow and assist development team in unit testing.
• Performed sanity testing using post installation check using release notes and identified installation or code initial problems.
• Communicated with Project Management to establish LOE of each phase of SDLC and planned testing strategy with peer team.
• Identified business requirement gap with customer level and involved in impact of functionality of application.
• Worked independently with the users for requirements gathering and prepare Functional specifications.
• Tested UNIX based functionalities like verification of log file, properties file and data using UNIX commands.
• Performed defect analysis to identify root cause of problems and interact with appropriate team and resolved outstanding problems. Discussed blocking defects with team.
• Assist production support team on release night to complete the testing.
• Developed Shell script to automate basic process in regression testing and updated with each release.
• Involved in System Integration testing with external & internal interface team and performed E2E Testing.
• Assisted external team (Marketing) to execute test cases for SIT/UAT phase of testing and sign off all interfaces.
• Provide data for SIT and tested all interfaces to make sure functionalities supports E2E.
• Assisted Production support team to resolved production issue, trained team to develop cross-functional ability.
• Developed plan for cross-functional training with team for knowledge transfer.
• Developed local procedures and demonstrated new project functionality to QA team to understand functionally at project level.
• Sound knowledge of database structures, table relationships, stored procedures and data mapping

Environment: Quality Center, SQL, PL-SQL, XML, JAVA, and Oracle, UNIX

Confidential, Palo Alto, CA

Senior QA Tester

Responsibilities:

• Involve in WEB testing of Snapfish site
• Involve in Functional, User Interface, Validation, Data Base testing, Sanity, Regression Testing, Compatibility Testing, UAT.
• Involve in test case execution, bug reporting and bug validation
• Participate in testing of Cart section and dealing with the Billing system for different products.
• Involve in creating the test Cases for the Agile Process
• Create automated test cases using Selenium Webdriver.
• Validate credit Card and debit Card information.
• Knowledge working on SOAP UI Tool with API scripts.
• Involve in Daily scrum calls and stand up meetings
• Contribute to meet productivity benchmarks.
• Provided inputs for Postmortem document.
• Testing the WEB site both on Staging and Production environments.
• Work on WEB testing for both Staging and production environments and have given support for 26 different countries.
• Participate actively in Sprint Process.
• Submit the bugs to Team Tracker
• Perform Internalization/Localization Testing as well as Functional testing for 26 countries which include China, Japan, Norway, Australia, Denmark, New Zealand, etc

Environment: WEB Black Box Testing, Team Tracker, Oracle, Perforce, Browser compatibility testing, Agile (Scrum) Sprint, Selenium, JUNIT, Power Point, TESTNG, SOAP UI, WEBDRIVER

Confidential

Software Engineer Analyst

Responsibilities:

• Manual and Automation testing of Web based Check-in application and worked on Front-end Check-in simulator (KIOSK) and Self boarding device (SBD)
• Exposure to QTP tool while working on execution of Automated Test scripts
• Functional Manual and Automation Tester, Data creation using pearl scripts and MySQL
• Worked on Check-in Application of Lufthansa as a tester. It included Front-end Simulators Kiosks for check-in and self-boarding device
• Also working to create test data used for testing purpose for onshore and offshore team for different environments.
• Catering to Test Data need of Test Team both at onshore and offshore
• Understanding the requirements and create Test Data accordingly
• Creating new Test Cases and upload them on MDB
• Worked independently with the users for requirements gathering and prepare Functional specifications.
• Developed QA Test Plan with functional test scenario using testing methodology by reviewing all test scenarios with internal/external team
• Performed defect analysis to identify root cause of problems and interact with appropriate team and resolved outstanding problems. Discussed blocking defects with team.
• Assist production support team on release night to complete the testing.
• Communicated with Project Management to establish LOE of each phase of SDLC and planned testing strategy with peer team.
• Identified business requirement gap with customer level and involved in impact of functionality of application.
• Collect the products specification and store them into ALM system, generate the report from ALM for management.

Environment: Quality Center, SQL, PL-SQL, XML, JAVA, and UNIX

Confidential

Software Engineer Associate

Responsibilities:

• Worked as an Manual Tester and defect Execution using Confidential Quality Control
• Defect management and testing of Live Defects
• Responsible for testing High priority/Severity defects as per business demands
• Flexible to work in any situation as project demands.
• Participated in the weekly team meetings.
• Worked closely with developers within scrum team and attended daily stand up meeting to finish tasks based on estimation.
• Involved in UAT testing,
• Involved in End-to-End testing of the application manually.
• Used ALM (Application Lifecycle Management) for test case creation, test case execution, bug tracking, and requirement coverage.
• Responsible for on time and quality deliverables, preparing day-to-day testing status report, weekly status report for the upper level management.
• Interacted with developers and users to analyze the user requirement and functional specifications as per the regulations.
• Validation on Crystal Reports.
• Tested the functionality of the application with multiple data including positive and negative data for multiple times.
• Re-testing the application for every new build.
• Participated in KT & Training sessions.

Environment: Black Box Software Testing, Web Applications, SAP Tool, MS Excel, Microsoft Lync, Quality Center, ALM, UAT Testing.