Ms Crm Consultant Resume
Columbus, OH
SUMMARY
- Over 7+ years of solid experience in Design, Analysis, Development, Implementation, Testing, Support and Maintenance of several Web and Client/Server Applications.
- Extensive development experience on Microsoft technologies such as MS Dynamics CRM, .Net, WCF, Silverlight, SSRS, SSIS and SQL Server, Dell - Boomi (Ipaas).
- Have experience in MS CRM and worked extensively on CRM versions such as Dynamics 365, MS Dynamics CRM 2016, MS Dynamics CRM 2015, MS CRM 2013, MS CRM 2011.
- Strict adopter of industry standards, design patterns and strict follower of coding conventions and standards in development.
- Strong background in Object oriented Analysis & Design, Excellent understanding of MS Dynamics CRM functionalities and business process analyst.
- Experienced in all phases of software development and testing life cycle, from requirements analysis till the final release testing.
- And involved in implementation of complete modules of Microsoft Dynamics CRM Sales, Marketing, Services, and Reports.
- Expertise in customizing and configuring CRM using .Net and Java Script.
- Expertise in developing and deploying plug-ins, custom workflow activities and java script extensions forMSCRM.
- Strong Experience in business requirement analysis, assess alternative solutions, design, develop and implement application solutions using Microsoft CRM SDK, USD, C#, .NET Framework, CT Integration Framework and JavaScript.
- Expertise in Customer Handling, Resource Management, People Management and Requirement Gathering.
- Experience in Migrating Desktop based systems to the Cloud environment.
- Ability to adapt to any environment and gain the required knowledge in short time.
- Deep understanding of Project management concepts.
- Strong analytical, problem solving and troubleshooting skills, willingness and ability to quickly adapt to new environments and learn innovative technologies.
TECHNICAL SKILLS
CRM/ERP Tools: Dynamics 365, Microsoft Dynamics CRM 2016, Microsoft Dynamics CRM 2015, CRM 2013, CRM 2011.
Web-Technologies: ASP.NET, WCF, HTML, XML, JavaScript, Jquery.
Programming Languages: C#, .NET, vb6.0.
Database: SQL Server, MS-Access, Oracle 11g.
Development Tools: Visual Studio 2015(2016), Ribbon Work Bench, Plugin Registration Tool, XRM Tool Box, SQL Developer, SQL Server Management Studio.
Platforms: Windows Server 2012(R2), 2016 (R2), Cloud, Dell- Boomi.
Webserver: IIS6.0
Reporting Services: SSRS, Crystal Reports.
PROFESSIONAL EXPERIENCE
Confidential, CT
MS Dynamics CRM Developer
Responsibilities:
- Analyze business requirements, design and implementing processes for developing Service module of Microsoft Dynamics.
- Analyse user stories in Rally(Safe Agile) and discuss technical feasibility of the requirements with the development team.
- Use Agile methodology to estimate the effort in the form of story points and size the stories accordingly.
- Customizing and Configuring Microsoft Dynamics application by creating, modifying custom entities and out of box entities. Also, creating and updating forms, attributes for custom entities, out of box entities.
- Managing dashboards, creating multiple forms and views. Adding web resources, Business Rules, navigation links to achieve business requirements.
- By using JavaScript programming language changing functional behavior of entities, attributes, forms and duplicate detection rules.
- Generating reports using out of box entity and making changes to the professional portal using out of box entity.
- Deploying .net code developed using visual studio into .net framework by plugin registration tool.
- Using SQL Server Reporting Services from Microsoft Business Intelligence, SQL Server Management Studio (create and manage tables in SQL Server 2012) and T-SQL statements for reporting purpose which deployed in Dynamics application.
- Integrating Dynamics application with Professional portal to collect information from mandated(professional) reporter.
- Integrating Dynamics application with Microsoft Outlook for sending automated emails trigged by workflows and plugins to the respected authorities and offices.
ENVIRONMENT: Microsoft Dynamics 365, SQL Server 2012(R2), SQL Server Reporting Services, Visual Studio 2016, C#, .NET Framework 4.0, JavaScript.
Confidential, PA
MS Dynamics CRM Developer
Responsibilities:
- Analyze business requirements, design and implementing processes for data migration, data sync and developed complete modules of Microsoft Dynamics (Sales, Marketing, Services) by considering business rules.
- Analyse user stories in JIRA and discuss technical feasibility of the requirements with the development team.
- Use Agile methodology to estimate the effort in the form of story points and size the stories accordingly.
- Customizing and Configuring Microsoft Dynamics CRM application by creating, modifying custom entities and out of box entities. Also, creating and updating forms, attributes for custom entities, out of box entities.
- Managing dashboards, creating multiple forms and views. Adding web resources, Business Rules, navigation links to achieve business requirements.
- By using JavaScript programming language changing functional behavior of entities, attributes, forms and duplicate detection rules.
- Created dynamics 365 portals with in admin portal by using website, entity forms, web forms which belong to portal module in Dynamics 365.
- Deployed .net code developed using visual studio into .net framework by plugin registration tool.
- Migrated and Sync'd data from Oracle database to Microsoft Dynamics Cloud platform, where SQL Server 2012 R2 acts as a staging database.
- Used KingswaySoft Tool to migrate and sync data between SQL Server database and Microsoft Dynamics Cloud.
- Integrated Dynamics Crm application with LinkedIn sales navigator for better marketing experience using contacts and leads.
- Integrated Dynamics Crm with Microsoft Outlook for tracking Opportunities and Emails for better communication with the customer to maintain the customer relationship.
- Integrating Data from Dynamics to IBM IEDB database using Dell-Boomi Ipaas tool.
ENVIRONMENT: Microsoft Dynamics CRM, Oracle database, SQL Server 2012(R2), SQL Server Reporting Services, SQL Server Integration Services, Visual Studio 2016, C#, .NET Framework 4.0, JavaScript, SQL Developer, Dell-Boomi.
Confidential, OH
MS CRM Developer
Responsibilities:
- Understanding Business requirements, analysis and study of Customers requirements
- Developed a Tool to export & Import CRM data such as Email Attachments, Notes Attachments and other entity records from Online CRM.
- Developed a tool to export data from Database to excel files for large entity records (Huge Data). This tool will also work to export & Import Attachments from Database into different files.
- Developing Console Application to read the Data from DB / Excel and Update / Create records in Online CRM.
- Worked on script changes to support CRM 2013 version.
- Worked on Customization changes for CRM 2016 migration.
- Customization of application using JavaScript and Visual Studio.
- Developed plug-ins and workflows using .Net C#, CRM SDK, plugin registration tool, profiler, etc.
- Migrating from MS CRM 2013 to MS CRM 2016.
- Customized Dynamics CRM Entities, create multiple forms and add Web resources, navigation links to achieve the business requirements.
- Used different web services like CrmService for Microsoft Dynamics CRM SDK.
- Developed Custom Buttons on the Forms using Ribbon Workbench tool.
- Worked on a multi-tenant CRM 2013 to CRM 2016 upgrade as well as new enhancement mainly on Marketing and Sales modules for this organization.
- Project included creating and converting plug-ins, custom SSRS reports, Windows Integration Services, JavaScript, Security Roles, Forms, Views, etc
- Involved to implement complex functionality using plugins.
- Develop interfaces and bridges using WCF SOAP Services between CRM 2016 and existing enterprise applications for accurate and secure data flow within the enterprise.
- Upgraded the JavaScript code written on Account, Opportunity, Products, Order form to use the Latest Xrm.Page DOM of Microsoft Dynamics CRM 2013.
- Upgrading the plugins and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
ENVIRONMENT: Microsoft Dynamics CRM 2013, CRM 2016, C#, JavaScript, SQL Server 2008, SQL Server Reporting Services, SQL Server Integration Services, Visual Studio, .NET, ASP.NET, C#, .NET Framework, USD, CT Integration Framework, Team Foundation Server.
Confidential, Columbus, OH
MS CRM Consultant
Responsibilities:
- Created Technical Solution Design documents for the project requirements.
- Created custom entities in the Nationwide CRM.
- Built Customizations level programming for CRM entities (JavaScript’s).
- Worked on Plug-ins.
- For operating CRM online, azure is utilized for operating both online and virtual machines.
- Offered storage facilities by Azure.
- Plugins used to initiate posting the message containing azure service bus.
- Worked on Custom workflow activities.
- Developed ASP.NET pages which can be integrated with MS CRM 2011.
- Implemented ASP.Net Project with MS CRM using Web Services.
- Developed out-of-box workflows and custom workflows for CRM 2013/2011 based on user needs.
- Migrated from MS CRM 2011 to MS CRM 2013.
- Developed custom fetchxml SSRS reports using SQL Server Business Intelligence Development Studio
- Involved in the planning and migration to Dynamics CRM 2013.
- Involved to implement complex functionality using plugins.
- Develop interfaces and bridges using WCF SOAP Services between CRM 2011 and existing enterprise applications for accurate and secure data flow within the enterprise.
- Upgraded the JavaScript code written on Account, Opportunity, Products, Order form to use the Latest Xrm.Page DOM of Microsoft Dynamics CRM 2013.
- Upgrading the plugins and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
- Performed code analysis, and Code review for the custom webpages.
ENVIRONMENT: Microsoft Dynamics CRM 2011/2013, ASP.Net 4, C#, SQL Server 2008, SSR Services, SSIS, Microsoft Dynamics CRM 2011, SQL Server 2008, Visual Studio.NET, ASP.NET, C#, .NET Framework, USD, CT Integration Framework, Team Foundation Server.
Confidential
.Net Developer
Responsibilities:
- Understanding the business requirements and prepare solution design documents.
- Worked with the Business client for gathering and analyzing the requirements for an application.
- Used N-tier architecture in developing the application.
- Worked on business layer in C#.Net to handle existing functionality of the system as well as new proposed functionalities.
- Developed JavaScript to perform validations and catch the events on client’s browser.
- Business objects and Data layer Components were programmed in C#.NET.
- Used HTML Controls, JavaScript in designing the User Interface.
- Wrote complex stored procedures and triggered using T-SQL for data and Error handling.
- Designed and implemented various modules of the system using C#.NET.
- Involved in Database Integration with the help of DTS in SQL Server 2000 and Integration tool in SQL Server 2005.
- Implemented new enhancements and resolved bugs before Deployment into the Production Environment.
- Developed web pages for various master pages.
- Developed code libraries for the functionality of Transaction logics.
- Developed Reports using Crystal Reports for Transaction Details.
- Performed unit testing for all the modules.
ENVIRONMENT: ASP.NET2.0, 3.0, C#, .Net 2.0 Framework, Crystal Reports10, SQL Server 2005/2000, Windows 2000.