Applications Engineer Resume
SUMMARY:
- Experienced IT professional with strong team management and software distribution skills, along with a proven track record in large - scale deployments in an ITIL environment. Highly skilled in development and implementation of procedures and structures that support the growth of top tier organizations. Consistent demonstrated ability to effectively communicate and work with all stakeholders. Successful in creation of standards and continuity for multiple platforms and programs and in managing software transitions through the entire life-cycle. Core competencies include:
- Large-scale Deployments
- Process Implementation
- Cost Reduction
- Mentoring
- Strategic Planning & Analysis
- IT Management
- Software Packaging & Scripting
- Communication
- New Technology Research
- Project Management
- Troubleshooting
TECHNICAL SKILLS:
Imaging / Software Packaging Tools: Wise Package Studio SCCM 2012, 1706 InstallShield Orca Radia / HP Client Automation Enterprise (HPCAE) 5.11, 7.9 Visual Studio 2002, 2003, 2005, 2008, 2010, 2012, 2013, 2015, 2017 Dell KACE K1000 Management Appliance Dell KACE K2000 Deployment Appliance Windows Installer Altiris Ghost WMI MarimbaProgramming / Scripting Languages: C# VBscript VB.NET PowerShell
Version Control / QA Tools: HP Quality Center
Databases: MS Access Oracle MySQL SQL Server
Operating Systems: Windows NT/2000/XP/7/8/8.1/10 Windows Server 2003/2008/2012 R2 MS - DOS
Security Tools: Active Directory Avast Group Policy Trend OfficeScan Cisco Security Agent Norton Antivirus Cisco NAC Appliance McAfee Antivirus WSUS
Ticketing Systems: HEAT Remedy ServiceNow
Miscellaneous: Novell Netware Citrix Oracle 8i, 10g, 11g, 11i MS Office Suites PPM MS Exchange VNC MS Visio FTP MS Project
Other Skills: Release Engineering Packaging Installation technology Cross - platform solutions Documentation Software development Programming and Scripting Knowledge in writing and maintaining test cases Unit Testing
PROFESSIONAL EXPERIENCE:
Confidential
Applications Engineer
Responsibilities:
- Packaged Windows 7 applications for Marimba.
- Packaged Windows 10 applications for SCCM.
- Converted packages from Windows 7 to Windows 10 using PowerShell and VB.
- Created functions and worked with SCCM APIs to help automate procedures.
Confidential
Systems Engineer II / IT Manager
Responsibilities:
- Provided solution for large-scale Windows 7 upgrade using KACE, improving rollout times by 65% and reducing support calls by 80%.
- Rebuilt Active Directory structure to reflect organizational chart for job-based software assignments.
- Maintained GPOs for corporate environment.
- Assisted with repackaging all applications for Windows 7 and KACE.
- Designed and developed VB.NET based software to improve software packaging and distribution.
- Automated the deployment of printers based on department and building location, reducing deployment time.
- Automated the imaging process using scripts within KACE, improving processes and productivity.
- Assisted with moving software packages from KACE to SCCM.
- Built the solution to implement HPCA into our XP corporate environment, adding software management, asset management, and automation to create a standardized environment.
- Built Active Directory structure to reflect organizational chart for job based software assignments.
- Assisted with packaging all applications for Windows XP and HPCA.
- Created a Windows Backup Utility to automate desktop data backups and transfers.
Confidential
Programmer Analyst
Responsibilities:
- Designed customized in-house software deployment tool and asset tracking system (ESUT) for store environment using NET languages (VB, C#, PowerShell), MySQL, and FTP.
- Created the ability to automate POS software updates, while reducing company costs.
- Used GPOs to lock down computers, everything from removing items on the desktop, start menu, control panel, to maintaining firewall and IE settings, removing access to specific programs such as games, etc.
