SUMMARY:

• Excellent project planning skills. Capable of managing projects from inception through life cycle support.
• Superb analytical skills coupled with capacity for creative thought.
• Ability to manage, supervise and motivate others.
• Very strong experience in data conversion and system migration.
• Superb skills in system and database design.
• Strong documentation skills from initial proposal through design documentation to user manuals.
• Superior coding ability utilizing Pick Data Basic, Unidata, Universe, System Builder, English/Access Envision and SQL.
• Proficient with OS/400, UNIX and Microsoft product family. Familiar with VB 6.0, Oracle 8i PL/SQL, Forms and Reports and Crystal Reports.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, Arizona

Database Administrator

Responsibilities:

• Acts as DBA for HPUX UNIX including account creation, performance optimization and corrupt file repair
• Responsible for Support of the Claims database and all claims processing support.
• Responsible for support of Pharmacy computer operations and database maintenance
• Responsible for DBA functions for Universe including file sizing, index maintenance, code optimization and redesign of business practices as it relates to computer operation.
• Supports all General Ledger functions for the Care1st Financials department.
• Design, wrote and tested EDI functions for importation of medical claims from CMS partners.
• Functioned as Subject Matter Expert in support of stake holders for claims processing, general ledger and pharmacy operations.
• Acts as liaison between Care1st and primary software vendor, DST.

Confidential, Texas City, Texas

Director of Enterprise Systems

Responsibilities:

• Responsible for all front end software used by college community included Main ERP suite, and ancillary software used by each department.
• Represent Information Technology Services department in interdepartmental meetings and with software/ services vendors.
• Review and assess new software packages to make recommendation to CIO and other program managers.
• Act as project manager for software upgrades and implementations
• Mentor other less experienced Directors within the Information Technology Services department
• Write job descriptions, responsible for hiring, supervising disciplinary actions and recognizing/rewarding above average work.

Confidential, Glendale, Arizona

Senior Programmer Analyst

Responsibilities:

• Responsible for overall leadership function within the Applications Development group reporting directly to CIO
• Provide over all leadership for multiple concurrent software implementations and development projects
• Responsible for getting problem projects back on track and successfully completed
• Provided leadership and technical expertise to migrate from Datatel’s R18 Unidata version to SQL based version
• Liaison between Office of Information Technology and other department heads throughout Delta College
• Direct reports include 4 programmers, 1 DBA, 1 technical manager, Project Management Office and multiple contract employees

Confidential, Yuma, Arizona

Senior Systems Analyst

Responsibilities:

• Provide supervision for 2 Programmer Analyst and 1 Customer Service Representative.
• Designed interface to share financial data between AWC and state of Arizona’s Department of
• Designed and coded interface to upload student information for Pearson MyMathLab.
• Designed, coded and implemented system to replace Leave Pool system with custom system specific to AWC’s needs.

Confidential

Contract Programmer Analyst

Responsibilities:

• Contract programming for special projects (Florida, North Carolina, Phoenix)
• Functioned as backup DBA (Tampa, Florida)
• Wrote system to move data between Universe and DB2/Oracle databases (Tampa, Florida)
• General I.T. projects to support operational goals (Tampa, Florida/Phoenix, Arizona)
• Interim I.T. Department Manager with 4 programmers and 3 support staff. (Phoenix, Arizona)

Confidential, Tampa, Florida

Applications Engineer

Responsibilities:

• Computer programming and analysis of systems in support of health care company specializing in Medicare Part D.
• Designed, wrote and implemented software for high volume mailing system including mail contact history tracking.
• Designed Electronic Funds Transfer interface for tracking payments and refunds.
• Design, wrote and implemented utilities to assist Unix/Universe DBA in keeping system clean and responsive

Confidential

Contract Programmer Analyst

Responsibilities:

• Programming Services to the general business community.
• Services include programming for business, higher, municipal government and Unidata/Universe DBA services.
• General I.T. projects to support operational goals (Tampa, Florida Fort Lauderdale, Florida)

Confidential, Wooster, Ohio

Senior Programmer Analyst/Database Administrator

Responsibilities:

• Lead implementation of Datatel’s Colleague Admissions module.
• Lead implementation of Datatel’s Student Records module.
• Datatel Database Administrator. Duties included security setup and maintenance, performance tuning, patch application, data and file integrity and restoration.
• Taught Undata Programming classes to MIS staff at beginning of implantation project

Confidential, Maitland, Florida

Senior Programmer Analyst/Project Manager

Responsibilities:

• Designed and acted as Project manager for implementation of automation for data submission to Law School Admissions Council.
• Supervised technical staff during Implemented of Blackbaud’s Analytics Research Center software for Alumni tracking and asset searches. Acted as liaison between Blackbaud and university staff during phase.
• Re - engineered methods and procedures to improve functionality in University Enhancement (Alumni) office.
• Wrote syllabus and taught class to for Datatel GUI interface to Confidential personnel.
• Project leader supervising personnel during implementation of FACTS (state wide admission application system).

Confidential

Responsibilities:

• Improved communication between OIT and Financial Aide group reducing development time by more than 50% on all subsequent projects.
• Improved efficiency by computerizing manual process to identify and download records of students enrolled in reading/writing labs to PC databases and upload final grades to main computer system.
• Lead project supervising technical staff during successful implementation of Raiser’s Edge software package including conversion of 18 years of historical data, bringing alumni association into compliance with accreditation requirements.

Confidential, Tampa Florida

Senior Programmer Analyst/Project Manager

Responsibilities:

• Designed, coded and implemented programs for use by upper management and accounting staff for corporate decisions and strategic planning.
• Second tier technical support to users in over 30 manufacturing plants across the United States, Canada and Mexico.

Confidential, Clearwater, Florida

Senior Programmer Analyst

Responsibilities:

• System manager for Epicor Systems MRP software on IBM RS/6000 platform
• Supervised network administrator and technician.
• Project manager for major upgrade of MRP software. .

Confidential, Tampa, Florida

Programmer Analyst

Responsibilities:

• Project manager for all new customer database conversions between September 1996 and January 2000. Led conversion team during 6 successful conversion projects. All projects completed on time and under budget.
• Project manager for redesign and implementation of software for public safety industry. Areas of responsibility included modules for EMS and Fire Report Tracking, Automated Incident Tracking including electronic reporting in accordance with National Fire Institute Standards, Fire Inspection Tracking/Scheduling, Ambulance Billings and False Alarm Tracking.
• Analyzed customer request to define scope and success measurements of for-revenue projects.

Confidential, Ft. Lauderdale, Florida

Programmer Analyst

Responsibilities:

• Project manager charged with upgrading aircraft parts inventory control software. Included was re-design of indexing for part number identification, redesign and rewrite of automatic reorder system for stock level control.
• Project manager for team supervising technical personnel (4) during project to automate interface between aircraft parts inventory database and automatic parts retrieval system
• Supervised telephone support staff of 3.

Confidential, Boca Raton, Florida

Programmer Analyst

Responsibilities:

• Duties included assistant system manager for HP 9000
• Supervised and mentored less experienced programmers.
• Revamped overnight processing to run reliably and with greater efficiency.
• Designed system to automate selection and packaging of customer names from database for sale to subscribers.
• Designed and created system to update SKU/PLU numbers in retail store computers without intervention from MIS staff. Successfully implemented company wide in 17 retail outlets from Massachusetts to South Florida.
• Designed and wrote system enhancements for transfer of products from catalog operations to outlet stores.

Confidential, Coral Springs, Florida

Programmer Analyst

Responsibilities:

• System manager for dispatching and records management system for both Pick Based and AS/400 systems
• Project Manager filling leadership role in planning and execution of migration to new platform for Police/Fire dispatching and records management. Migration was from Actek Computer Aided Dispatch system to HTE’s Chiefs.
• Project manager supervising technical personnel during conversion of historical data from Native Pick-based systems to IBM AS/400 based software. Over 2.5 million records in 8 different formats successfully transferred.
• Project manager supervising technical and non technical personnel during identification, construction and verification of
• Supervised technical staff of 3 to 5 and data entry/clerical staff of 13.
• Designed developed and implemented system for electronic transfer of traffic ticket information to county courts.
• Major systems brought on line included: implementation and enhancements to Actek Computer Aided Dispatch, Record.