MicroStrategy Developer Resume

TECHNICAL SKILLS:

SKILLS: MicroStrategy 7i, 8x (Including: Desktop, Enterprise Manager, Narrowcast Server, Iserver Administration, Object Manager, Project duplication, Report Services, Command Manager, and MicroStrategy Office. Experience on both Windows and UNIX platforms) SQL Basic UNIX commands DB2 Microsoft Word Microsoft PowerPoint Microsoft Excel Microsoft Project Window s 95/97/2000/XP

PROFESSIONAL EXPERIENCE:

Confidential

MicroStrategy Developer

Responsibilities:

Development of schema and configuration objects in MicroStrategy Desktop (v8x) following a 3 - environment software development life cycle process
Close coordination with the database, ETL and project management teams to achieve project goals
Narrowcast Server and Enterprise Manager development and support
Intelligence Server administration
Technical problem solving and troubleshooting
Extensive documentation of projects for knowledge transfer to the support team

Confidential

Production Support Developer

Responsibilities:

Technical lead on defect investigation and closure for the Citibank Commercial Application that used the MicroStrategy 7i platform.
Team liaison for technical communication with clients
Data analysis
MicroStrategy report analysis and troubleshooting
Monitoring and support of the Production and the Continuity of Business sites

Confidential

Project Administrator

Responsibilities:

Project Manager for internal enterprise-wide CRM project
Concurrently managed multiple client projects in various stages
Statistics and detailed tracking of 150+ open projects

Confidential

Production Support Analyst

Responsibilities:

Leader of the production support analyst team
User management and troubleshooting for an online application that supported 9,000+ Corporate and Government users
Logging, detailed tracking and communication with clients on status of projects and issues

Confidential

Office Manager

Responsibilities:

Scheduling and coordination of client information and employees
Record keeping, invoicing and maintenance of records
Event planning and on-site event coordination

Confidential

Web Manager/ Program Assistant

Responsibilities:

Basic website management
Desktop publishing and editing/proofreading
Meeting planning
Document processing and response to public requests for information

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