SUMMARY:

• Hands - on Technical Project Manager with a proven track record both managing and developing applications through the full software development life cycle (SDLC). Developed systems using web, client-server, and back-end database technologies and managed projects of same technologies using MS Project, Basecamp, Software Planner (SmartBear), Primavera, TeamTrack and MS Office suite products. Analyzed systems and created technical documentation used for maintenance and . Held regular face-to-face meetings with the Sales and Marketing business to provide project and task status, gather requirements, and generally make sure that business needs are being fulfilled.
• Worked directly with all levels and areas of the business from non-technical senior management to technical personnel and ensured clear communication between all parties. Managed both in-house and offshore staff as direct reports and in a matrix-managed environment to successfully complete projects in a detailed and timely manner and to maintain those systems under my responsibility. Worked closely with internal and external data providers to define and implement new data feeds as required by the business users. Provided hands-on QA testing and coordinated production moves. Committed to learning and applying new technologies and techniques to improve development and business environment. Excellent communication and interpersonal skills. Member of PMI working towards PMP .

TECHNICAL SKILLS:

Project Management: MS Project, Basecamp, Software Planner (SmartBear), SharePoint, MS PowerPoint, MS Visio, Primavera (Project Portfolio Management), TeamTrack (Business Process Management).

Databases and Related Software: Oracle 11g, 10g, 9i, 8i, 7, Oracle Real Application Cluster (RAC), SQL, ERwin Data Modeler, Business Objects reporting tool, Data Mart design utilizing Star & Snowflake schemas, PL/SQL Developer Integrated Development Environment (IDE), TOAD IDE Integrated Development Environment (IDE), Sybase SQL Server 11.

Source Control: MS Team Foundation Source Control (TFS), TortoiseCVS and CVSNT, PVCS, Lotus Notes (Back-end production code implementation and production support documentation repository).

Web Application Software: SharePoint 2010, WebSphere Application Server 7, 6, Sun ONE Web Server (Netscape iPlanet), WebLogic Application Server, J2EE (Java Servlets).

Languages: Java (J2EE), XML, HTML,UNIX shell scripts (Bourne, Korn, C), C. Object Oriented Development (OOD): PowerBuilder, Visual Basic, VBA.

Operating Systems: Linux (Red Hat Enterprise), Sun SOLARIS, Windows 7/XP/NT/2000/98/95.

Batch Processing Scheduling: Tivoli Workload Scheduler (Maestro), CA AutoSys, UNIX crontab

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Managed the weekly production deployment process for all applications in the enterprise
• Organized and ran weekly meetings with IT representatives from all business units Created detailed deployment plans based on weekly meetings and follow ups with IT representatives to allow for an organized, timely, and complete deployment of all database and application changes. Managed the actual Thursday night deployment process through Skype group with all IT participants. Responsible for compiling and submitting database and application deployments for my department, the Enterprise Technical Office.
• IT/Technical Liaison for the company’s rebranding project to combine the various distinct business units under one unified brand.
• Participant in meetings of executive representatives of all business units making decisions and creating timelines for completing the complete rebranding for the enterprise and specific business units Co-contributor in the design of the Rebranding page used by management to monitor the status of the project. Held regular weekly status meetings with IT representatives from all business units as a forum to discuss items requiring changes for the project and their status.
• Managed regular meetings with department representatives to review open production support issues document their status until completion.
• Managed several enterprise projects including the integration of the invoicing and billing functionality of a business acquisition with the main billing system a medical referral request system involving the processing of emails, faxes, and voicemails including a variety of attachment types into the application to support the workflow through the approval or rejection of request by the adjuster.

Confidential

Senior Oracle Production Consultant

Responsibilities:

• Maintain and administer VZW's B2C eCommerce web media store, V Cast mobile media manager and digital product catalog across multiple datacenters using WebSphere Application Server 7, UNIX, and Oracle (RAC).
• Interface with different departments within the organization regarding new deployments and troubleshooting.
• Research/analyze data processing functions, methods and procedures.
• Develop, maintain, and report production system metrics; monitor program execution for expected performance.
• Produced technical documents of web site, database and server maintenance procedures through analysis of systems to increase efficiency of processing and to train new team members on systems.
• Train new team members on systems and procedures using self-developed documentation in Word and Excel.

Confidential

Technical Project Manager

Responsibilities:

• Managed the merging of B2B web site and client/server data sources for corporate merger of Sony and BMG Music requiring the planning and coordination of internal team, DBA group, and teams from two data centers. Met with upper management to define business requirements and provided feedback on the new data sources based on my analysis and documentation of the data and knowledge of the web site. Developed and executed project plan, coordinated resources, and provided developers with trouble-shooting assistance and hands-on QA testing.
• Managed US and Canadian corporate B2B extranet web sites that increased sales/marketing opportunities by providing online collaboration and eliminating traditional printing and mailings of documents and media. Met with the business on a regular basis to provide status, gather requests for enhancements and new projects, and provide analysis, and documentation. Coordinated the work of developers, DBAs, data center resources, and data providers to fulfill business needs using MS Project and Primavera. Provided hands-on analysis and documentation of processes, project definition and execution, QA testing, and production move coordination.
• Managed the upgrade of the IT group application environments (development, integration, production) to new hardware and software - saved money by purchasing new Solaris servers only as needed and redeploying old servers by upgrading their components. Gathered information from vendors concerning pricing of software and server hardware. Researched and compiled information about compatibility between software versions, the Solaris operating system, and the new/old server hardware to determine the risks/benefits of upgrading software to newer versions. Held regular meetings with various parties involved including developers, DBAs, data center personnel, providers of data feeds, and an external consulting company to coordinate efforts and keep communications clear. Created and executed plan and provided hands-on QA testing.
• Assigned client/server system in which my goal was to produce functional and technical documentation to be used to make system more efficient and the addition of new features and data sources easier. Final result was 25% time savings per week from the automation of multiple tasks based on my analysis. Gathered information through interviews with stakeholders and through my detailed analysis of the back and front-end systems down to the code level. Produced detailed technical documentation of system including usage of various levels of users; the function and content of reports; information on data feeds including sources, schedules of feed receipt and processing, the Oracle tables and procedures (PL/SQL, SQL*Loader, SQL) used for loading and processing data including UNIX shell scripts; installation documentation of system and Oracle client software to be used by Desktop Support for pc installations.
• Managed support and development staff as direct reports and as matrix managed for web and client/server applications as well as for the support of back-end Oracle systems. Held regular meetings, compiled information, and provided status of tasks and the persons performing them to the business.
• Managed the migration of applications through three separate data center moves, each time resulting in cost savings. Each move involved coordination with the source and destination data centers, the setup of software and hardware, working with data providers to change the transfer locations of data, transfer of file system backups and databases between locations, and the coordination of all persons involved.
• Responsible for support of Business Object software, creation of custom BO reports, development of web-based reporting application and the activities of two direct-report developers. Technical Lead and Application DBA directly responsible for modeling and creating Oracle objects using ERwin and creating entire ETL process for those tables not loaded through DataStage. Utilizing Oracle SQL*Loader, PL/SQL, UNIX shell scripts and AutoSys scheduling.
• Collaborated with all groups to perform QA of documentation and to correct data marts as needed.
• Worked with BO consultants to create mappings of reports to data marts and to complete performance tuning.
• To reduce development time and increase database performance, created ingenious UNIX scripts and Oracle processes that themselves create ETL processes optimized for the type of data to be loaded.

Confidential

Senior Programmer Analyst

Responsibilities:

• Technical lead for several projects including Sony’s US and Canadian B2B extranet web sites and client-server market feedback systems. Provided technical and user support for applications developed. Managed the support and development staff for web and client/server applications. Trained users nationally on market feedback system.
• Technical lead for US and Canadian corporate B2B extranet web sites developed to provide a high level of collaboration and access to resources for sales/marketing staff and clients.
• Managed and maintained the loading and maintenance of internal and external data feeds, ensuring users of accurate information in a timely manner.
• Developed innovative solutions for features not available in PowerBuilder including export of Excel reports and an automatic application upgrade feature.

Confidential

Senior Programmer Analyst

Responsibilities:

• Developed front-end interfaces and back-end databases supporting company’s risk management consulting, insurance brokerage and human resource consulting services. Created application solutions to issues related to processing large volumes of health care records for clients of various formats.
• Developed and maintained front-end PowerBuilder objects and provided solutions to various issues to ensure ease of use for a relationship management system.
• Oracle PL/SQL in UNIX environment used to create, load, and maintain tables from internal and external data sources.
• Created Visual Basic GUI application that allowed consultants to write simple statements that would be interpreted into customized C code used for health claims analysis, freeing developers of this task.
• Resolved issue of limited storage space and large volumes of health care data by creating an ETL application in C to extract and transform only the data required for analysis.
• Responsible for preliminary analysis of health claims data to ensure high quality of data.

Confidential

Senior Programmer Analyst

Responsibilities:

• Developed and maintained embedded applications in C used in state-of-the-art land surveying data collection instruments. Created database system in C used by sales group for product registration and support.
• Coded first onboard data collecting EDM device including text entry system for limited keyboard.
• Developed serial communication code between data collector, surveying instruments, and PC.

Confidential

Data Specialist

Responsibilities:

• Developed and maintained IBM OS/MVS JCL on mainframe used to generate statistical and advisory rate information for actuarial division. Used APL to analyze statistical data.
• Used C to overhaul existing PC based billing business software.