SUMMARY:

• Project Manager with 9 years’ experience focused in banking - financial sector. Excellent problem solving, team, and communication skills. Recognized by leadership for teamwork and client focus.
• Banking Regulatory Compliance ≈ Data Integration ≈ Project Management ≈ Relationship Management ≈ Proposal Development ≈ Big Data ≈ Server Migration ≈
• 9 years of Project Management of business intelligence, risk data strategy and server migration engagements from concept to completion. Management of global teams ranging in size from 1 to over 150 resources and budgets ranging from $75k to $52 million
• 3 years leading Proposal teams for Proposal development / RFP responses
• Cross-Sector experience in Banking-Financial Services, local government, and Manufacturing

TECHNICAL SKILLS:

Tools: MS Project, Visio, MS Office

PROFESSIONAL EXPERIENCE:

Confidential, Monterey Park, CA

Data Analyst / Global Zeus Data Provisioning Project

Responsibilities:

• Served as Project Manager in the delivery of Business Analytics & Optimization engagements
• Project Manager: Server migration, project financials, subcontractor management, global delivery HR management (landed, onshore, offshore), account management
• People Development: Role of coach and mentor for new hires and peers. Assisted with NYU grad hire buddy program
• Tools: MS Project, MS Office, SharePoint

Confidential, Wilmington, DE

Wave Project Manager / Next Generation IT - Servers & Storage Implementation

Responsibilities:

• Non SAP Wave PM: Drove completion of pre-migration tasks including Application Assessment Questionnaires, access for client application/server teams and implementation of firewall rules in target environment. Interfaced with client IT leadership, client application teams, server owners, third party vendors, IBM project and steady-state team to complete successful migration to IBM data center. Updated Microsoft Project plan weekly task completion percentages. Revised Project Plan to reflect project schedule changes.

Confidential, Jersey City, NJ

Data Quality Analyst / Mortgage Data Quality: Article VIII

Responsibilities:

• Performed research, root cause analysis, and solution identification on one customer complaint data element and one default payments data element. Completed documentation including definition of element, business use, process flow, and data flow diagrams, field attributes, data storage, issue definition, tactical solution, and strategic solution. Led documentation review meetings with data steward, business Subject Matter Expert (SME) and Technical SME. In project manager’s absence gathered weekly results for Article VIII team and Data Issues team and updated multiple SharePoint documents for Project Health Status and weekly dashboard reporting for client leadership.

Confidential, Westport, CT

Project Manager

Responsibilities:

• Drafted project communications plan. Performed team member onboarding. Updated project status weekly for management reporting. Tracked time & travel for invoice validation.

Confidential, Columbus, OH

Project Manager / Integrated Customer Data Warehouse (ICDW) project

Responsibilities:

• Updated project onboarding documentation. Adjusted client invoice for billing lag and reconciled to contract accounting.

Confidential, Memphis, TN

Project Manager / Server hosting migration project

Responsibilities:

• Worked with Server Consolidation (SCON) architect on Wave 8 with six subwaves totaling 100 servers to schedule Transparent Data Migration Facility (TDMF) server preparation, schedule database administrators (DBAs) and offshore migration engineers, prepare and schedule client application team for successful transition from in-house hosting to IBM data center hosting.

Confidential, Wilmington, DE

Project Manager / Extranet Webhosting Migration

Responsibilities:

• Reported status daily on issues/risks that could impact steady-state cutover target dates for Development, Pre-Production and Production environments. Immediately escalated high impact, high priority issues by conferencing in required parties, migration engineer, architect, 3rd party for firewall or Virtual Internet Protocol (VIP) issues. Led migration cutover calls, facilitated troubleshooting calls with third party vendors for vip, load balancer, and firewall issues. Managed weekly data refresh from prior web/server hosting provider, CSC. Confirmed task assignments for data refresh, communicated estimated start times for IBM Storage Area Network (SAN), database administrators (DBAs), and Migration Engineer. Published weekly refresh schedule with file names and sizes for transfer, and resource names and contact info for scheduled participants. Submitted and updated change orders to schedule server outages, cutover and data refresh activity.

Confidential, New York, NY

Project Manager / HR Data Management project

Responsibilities:

• Project Manager - Updated project plan in Ms Project for completion percentages and dates, new tasks and target date updates. Reconciled six manual invoices spanning four months to eight system invoices. Worked with IBM internal contract management groups (NSSO and SCFs) to extend end date for bill codes tied to signed project change request (PCR), and to clear outstanding invoicing issues. Prepared expense detail to present to client with monthly invoice. Transcribed project meeting discussion for internal use, logged attendees, captured action items, issues raised, key decisions/points in meeting minutes for distribution to invitees.

Confidential, Charlotte, NC

Project Manager / Information & Analytics Foundation (IAF) project

Responsibilities:

• Project Manager - Updating staffing plan iterations for US, landed, offshore and subcontractor resources. Tracked hours and expenses and validated to work performance data. Tracked data quality issues by priority and impact for review with data governance stewards.

Confidential, Chicago, IL

Project Management Analyst / Data Management project

Responsibilities:

• Project Management: Created Data Security & Privacy (DS&P) overview for the project. Conducted DS&P sessions for for IBM's six subcontractors on project team. Prepared responses to IBM GBS Americas Processes and Internal Controls (GAPIC ) DS&P audit.

Confidential, New York, NY

Project Manager / Project FiRE

Responsibilities:

• Created Project Change Requests. Validated project team resources hours worked for both IBM and client's time tracking systems. Researched viability of corporate housing as an optional alternative to New York City hotel stays. Created project travel & expense guidelines. Performed technical deliverable document review and edit. Printed & assembled project final deliverable documentation.

Confidential, Charlotte NC

Project Management Administrator / Basel II Risk Data Strategy Project

Responsibilities:

• Managed IBM project financials, validated and produced monthly invoice and presented to client, tracking actual hours and expenses, created and submitted monthly internal and client forecasts, resource onboarding and offboarding including Global Resourcing practitioners. Took meeting minutes, organized team events. Mentored new PMs in IBM tools for expense and labor approval (ICLA), invoice preview (Hyperion Brio), invoice adjustment/printing final invoice (Invoices-on-line), hours & expense tracking (PFMT), intercompany agreements (ICAs), forecasting, Global Delivery, and Global Mobility.