Salesforce Admin/Tester Resume

SUMMARY:

Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events
Extensive experience in data migration and integration using Data Loader.
Profound Knowledge in lead, Case Management Web - to-Lead, Web-to Case, Email-to-Case.
Experience working with Salesforce.com sandbox and production environments
Hands full of experience on Debug Apex scripts using debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
Experience in SFDC development using Apex classes and Triggers, Visual Force pages controllers and controller extensions, Force.com IDE, SOQL, SOSL
Created Custom Controllers to make external web service callouts, validate and insert data
Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.
Have good working knowledge in querying Salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
Implemented security and sharing rules at Object, Field, and Record level for different Users at different levels.
Experience in Object Oriented Languages like Java, J2EE and Servlets.
Experienced in Scripting languages like HTML, XML.
Excellent experience in gathering Business requirements (BRD s) in Business process and translating them to functional documents.
Excellent Analytical, De-bugging skills and Documentation skills.
Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills.
Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
Flexible, Enthusiastic and project oriented team player with excellent analytical skills to develop creative solutions for challenging client needs.

TECHNICAL SKILLS:

Languages: Java, .NET, SQL, HTML - 5, CSS.

Database: MySQL, SQLite, MS Access.

Tools: Net Beans, Eclipse, Postman.

Networking & Troubleshooting: LAN/MAN/WAN/Wireless - Routing, Switching, VOIP, Security, TCP/IP (RIP, OSPF, IGRP, EGP, EGP, EIGRP, BGP, IS-IS) IPv4, IPv6, OSI Model, VLAN, VPN, DNS, DHCP, MPL.

Salesforce: API, Validation rule (SVR, CVR), CLM, RTE iRep Apex Language, Apex Classes, Apex Triggers, Apex Web Services, Visual Force Pages-Controls, SOQL, SOSL, AJAX, Workflow & Approvals, Dashboards, Data Loader, Reports, Analytic Snapshots, Custom Objects.

Methodology: Waterfall, Agile (Scrum).

Operating System: Windows, Linux.

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Admin/Tester

Responsibilities:

Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL, SOQL queries, locking statements, Transactional control to invoke Apex triggers.
Created Visual Force Pages to display search based record sets and paginated
Created various Custom Reports for standard objects as well as custom objects to give complete detail overview of Customer (Account) Orders.
Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rules, assignment rules and approval process.
Efficiently worked on customizing with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities using Apex.
Developed various Custom Reports, Dashboards and deployed them for different business users based on security.
Refresh the sandboxes in regular intervals and deploy the code into production.
Supported the Data migration activities using out of the box Data Loader.
Configured different page layouts and customized field level security of fields for different objects. Created page layouts, search layouts to organize fields, custom links, custom buttons, related lists.
Performed the administrator role by creating roles, profiles and configured the permissions based on the organizational hierarchy requirements.
Created reports and dashboards for different objects based on the user requirements.
Performed the activities like insert, update and delete and export using apex data loader.
Worked on different relationships between the objects like lookup and master detail relationships.
Involved in testing the new features developed in Agile Sprints. Created Test plans, Test Cases and reported bugs in Jira.
Responsible for retesting and regression testing of the application.

Confidential

GIS (Geographic Information System) Analyst

Responsibilities:

Draft and maintain business requirements and align then with functional and technical requirements
Identify and reconcile errors in client data to ensure accurate business requirements.
Facilitate meetings with clients to document requirements and explore potential solutions.
Evaluate risks related to requirements implementation, testing processes, project communications and trainings.
Researched and Documented existing business processes.
Conducted UAT and Unit Testing for new features and system enhancements.

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