Application Developer Resume

SUMMARY:

18 years of full life cycle IT experience in various roles and responsibilities - Lead Application Developer for critical applications based on Client/Server, CRM solutions and Billing suites.
Multi-platform full project life cycle experience from concept inception/user requirements definition to implementation and production support.

TECHNICAL SKILLS:

Amdocs Clarify CRM v12: Clarify Corporation Clear Support, Clear Sales. Clear Logistics, Clear Callcenter

.Net: Vb.net, Asp.net, C#

Packages: Amdocs Clarify CRM, Siebel, Rational Clear Quest / Clear Case, Mercury Test Director

Languages: C #, VB.Net, ASP.Net, Python, R, Visual Basic, HTML, JavaScript

Databases: Oracle 9, SQL Server 2003/2008/2012

Tools: SSIS Packages, SSRS Reports, Tableau, TFS, Jira

Operating Systems: Windows XP /NT/2000, UNIX

PROFESSIONAL EXPERIENCE:

Confidential

Application Developer

Responsibilities:

Worked as a Data Analytics and Reporting tool developer
Analyzed the legacy standard and custom reports for modernization and consolidation
Designed and built new SSIS models for reporting standardization for external customers claim data
Designed and created SQL Tables and developed Stored procedures for the Reports
Created SSIS Packages and SSRS Reports using the tables and stored procedures
Created Standard and Data Driven Subscription in SSRS
Created Script Tasks in SSIS to send emails
Designed and created Script Tasks to create text, excel and excel files with multiple tabs from a SQL table.
Automated and Created SQL jobs using SSIS packages
Worked in SQL Server 2016
Used Jira Software for User Stories, manage and track defects
Worked on Agile and Scrum methodology.

Confidential

Application Developer

Responsibilities:

Managed full life cycle Onyx Billing that generates bills for approximately $20M/month
Developed and implemented several data analysis reports utilizing billing data
Fully automated legacy manual process based billing
Automated Billing Process via SQL jobs using SSIS packages and used SSRS for Reports
Enhanced Billing Application written in ASP.Net
Migrated Server from SQL 2003 to SQL 2008
Supported production of Billing and Clarify Clear Support application for Small Business Services EasyPay.
Developed and managed customization of Clarify Clear Support using clear basic code
Developed stored procedures for functional interaction across platforms such as Sales Force.com.
Worked on Agile and Scrum methodology.

Confidential

Senior Lead Programmer Analyst

Responsibilities:

Developed and analyzed data reports across each individual customer
Hands-on development of SQL Server, and its functionalities across multiple business lines
Extensively used SSIS packages and SSRS in Billing.
Manipulated queries, strings and stored procedures
Responsible for tuning performance of application and database.

Confidential

Programmer Analyst

Responsibilities:

Supported production to Clarify iSales, Clear Support application.
Full life cycle involvement of developing CRM applications
Involved in Data Mapping and made schema changes for the tables in clarify
Customized Clarify forms, pop-up lists for Trouble-Ticketing using clear basic code
Served as a Senior Lead for configuration team that manages Clarify application for Confidential.
Created Dataflow Diagrams, created a Process Flow Document for the Project.
Used awk scripts to load users in production for different Call Centers every week.
Used Clear Quest to track defects, Clear Case to check all the codes, documents and files
Created CB-batch programs for Clarify applications.
Upgraded Clarify applications from Version 9 to Version 12 .
Supported User Acceptance Testing after the upgrade