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It Specialist, Resume

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Los Angeles, CA

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PROFESSIONAL WORK HISTORY:

11/09-06/11 Litigation/IT Specialist, Confidential,Los Angeles, CA

  • Worked with load various load files and Meta data summaries into Concordance Databases.
  • Assisted less experienced staff with processing and troubleshoot issues with a range of software and hardware.

2/06-11/09 Litigation Support Specialist, Confidential,Washington, DC

  • Assisted and trained paralegals and attorneys with the operation of Concordance 2007 and LAW E-Discovery, so that document review can be done effectively.
  • Assisted in the implementation of LAW E-discovery and Scanning Platform thought the agency.
  • Worked with and tested the integration of Equivio pilot into Legal Access Ware.
  • Extracted forensic evidence utilizing Encase and ILook forensic data capture software.
  • Processed and convert E-Discovery raw Emails and E-docs into a query related Database.
  • Edit and load various load files and Meta data summaries into Summation and Concordance Databases
  • Assisted less experienced staff with difficult decisions on processing and troubleshoot issues with a range of software packages.

5/05-8/05 Legal Support Engineer, Confidential, Washington, DC 20007 (Contracted Position).

  • Extracted raw data from email formats such as PST and NSF files and process native application files into tiff images.
  • Converted Mata data from native files and email archives into query base formats using custom UNIX scripts.
  • Performed queries utilizing UNIX and SQL commands to achieve specified outputs for legal software formats (Concordance, Summation and Ipro).
  • Verified Meta Data and images are able to load within the specified application, by loading that data into client specific legal software.

9/04- 5/05 Data/Final Media Analyst, Confidential,N.W., Suite B-1Washington, DC 20005

  • Analyzed and modified various Litigation platform load files (Opticon, Doculex, Ipro and Summation) so printing or linking of scanned images were accurate.
  • Performed E-Discovery preparations, such as Meta Data extraction from compressed email archives and raw native files.
  • De-duplicated necessary documents and converted files into the images for Litigation platforms, using Z-print E-discovery/Automated printing software.
  • Exported images and Meta Data by performing queries of specific ranges specified by the client, utilizing query functions of Legal Access Ware.

3/04- 8/04 Floor Manager, Confidential,Washington, DC

  • Validated clients’ job specifications and negotiate final deadlines with account managers.
  • Coordinated imaging jobs and monitor progression to ensure deadline compliances.
  • Performed final Quality Control of all load-files that are distributed for various litigation platforms.
  • Tracked employees’ performances and train them to develop the skills necessary to perform their duties.
  • Ensured all billing processes are accurate for invoicing.
Confidential,Los Angeles, CA 90019

1/04- 3/04 Help Desk Analyst, Confidential,VA, (Contracted Position).
Contract location
VA-CIRC

  • Answered calls through ticketing software (Remedy).
  • Handled all VPN related calls at the Tier 1 level and escalate support calls to Tier 2 level.
  • Annotated all support interaction with user.

3/02- 1/04 Shift Manager, Confidential,Washington, DC

  • Assisted Project Management with all aspects of preparation of client’s files for imaging.
  • Maintained project inventory, kept track and updated client’s projects utilizing logs.
  • Prepared and perform quality control on all images so that a final media can be produced.
  • Trained new employees, management and assist existing employees on imaging software (Legal Access Ware) and procedures.
  • Prepared individual performance evaluations for all staff under my supervision.

Maintained entire outlook on current jobs and future jobs so deadlines are accomplished

CERTIFICATIONS:

Litigation Support

  • Legal Access Ware
  • Concordance Administrator
  • Summation User/Administrator

IT

A+ - Windows and DOS Environment / MCP- NT 4.0 Workstation, Server and Net Essentials Network+ Certification - LAN/WAN TECHNICAL SKILLS Diagnose and resolve software, hardware, network and technical issues. Knowledge of hardware architectures includes upgrades of CPU, memory modules, video standards, and device configuration of peripherals.
  • Detail oriented and organized to perform administration of a Windows NT 4 Domain including server installation, creation of user and group accounts, account policy management, user profiles, system policies, server management, replication, and management of file systems including: FAT, NTFS, Volume Sets, and NT-based RAID.
  • Efficient usage of MS Office 2000 (Word, Access and Excel)
  • Well versed with Litigation Imagery software Legal Platforms such as:
  • Doculex 5,
  • Legal Access Ware 4/5, Z-print and Concordance
  • Ipro E-Scan-IT
  • Summation
  • Equivio
EDUCATION:

Bachelor of Science/Computer Information Systems

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