SUMMARY:

• Over 25 years of enterprise - level IT experience with a valuable blend of technical and management skills required for the development and implementation of successful, cost-effective software systems. Strong experience in software QA, database analysis and ETL processes.
• Expertise in designing and developing information technology solutions to support core business processes.
• Extensive experience in leading QA teams in defect tracking strategies and solutions.
• Strong understanding of banking and loan systems and regulations.

TECHNICAL SKILLS:

• TestDirector
• TestTrackPro
• Bugzilla
• VSS
• MS SQL Server 6.5/7.0/8.0
• Oracle 7.3/8.0/8i
• TOAD
• Crystal Reports Paradox 3.5
• PowerBuilder 6.5
• MS Office Suite
• WinRunner (10+ years ago)

PROFESSIONAL EXPERIENCE:

Confidential,Seattle, WA

Data Analyst / Database Tester

Responsibilities:

• Responsible for testing database ETL procedures and creating numerous reports using custom SQL or stored procedures.
• Wrote ad-hoc stored procedures to generate various reports for the Benefits Coordinator
• Created and debugged complex ETL processes using T-SQL queries, functions, stored procedures and SQL Server Agent jobs.
• When problems occurred, I was always the first person our Benefits Coordinator would come to with the question “Is this a bug, bad data or wrong specifications?”
• Our team was called “Health and Welfare Outsourcing Services” (HWOS). We handled the various Benefit Types for our clients.

Technologies used: MS SQL Server 2008, T-SQL, MS Access

Confidential,Seattle,WA

QA Engineer

• Confidential writes software for companies that do chemical testing in the environmental industry.
• Responsible for database and UI testing

Technologies used: MS SQL Server 2005

Confidential,Redmond,WA

Software Design Engineer in Test

• Member of team responsible for database and data integration testing for a large internal database and CRM application.
• Responsible for data analysis and integration between Siebel CRM and internal databases.
• Bug regression and tracking
• Test Case planning/writing
• UI testing

Technologies used: MS SQL Server 6.5, RAID

Confidential, WA

High School Mathematics Teacher

• Taught trigonometry, pre-calculus, algebra and geometry classes

Confidential,WA

Systems Test Manager

• Managed team of 6 QA engineers.
• Maintained the bug tracking system (TestTrackPro)
• Maintained the test case tracking application (TestDirector 7.0I)

Technologies used: TestTrackPro, TestDirector 7.0

Confidential, WA

PowerBuilder Developer

• Lead Developer in charge enhancement and maintenance of company’s Municipal Building Permit System software products.
• Conducted company-wide seminar on bug detection techniques.
• Developed and implemented coding standards (naming conventions, comments, code reviews, etc.)
• Liaison with the Sales Dept. and Technical Support in answering their questions.

Technologies used: PowerBuilder 6.5 and MS SQL Server 6.5/7.0 and Oracle 7.3/8.0/8i; Crystal Reports

Confidential,Redmond, WA

QA Team Lead

• QA Team Lead testing UI and print drivers for multi-functional peripherals.
• Mentored two other testers.
• Wrote over 1200 test cases.

Confidential,Bellevue,WA

QA Manager

• Managed team of 8 QA engineers (Three permanent and five contractors)
• Developed and implemented QA standards.
• Wrote recommendation for software bug tracking system to replace cumbersome manual system.
• Mediated between QA team members and members of the Development team.
• Conducted interviews for new team members
• Provided written recommendations for QA team members.
• Wrote test plans and test cases

Confidential,Bellevue,WA

QA Engineer

• Short-term contract to test database-modeling software in the areas of UI and SQL-generated scripts.

Confidential,Redmond, WA

QA Lead

• Wrote test scripts for the GUI on three internal VB projects: (Mail Administration, AP Metrics and Executive Office).
• Wrote test cases, and performed regression, ad-hoc, and database testing.

Technologies used: Test Case Manager, VSS, Visual Basic

Confidential,Bellevue, WA

Senior Consultant

• Developed source code solutions and provided extensive telephone, fax and email technical support for company’s flagship 3rd party PowerBuilder Class Libraries: PowerClass, PowerObjects and PowerLock.
• Preformed beta-testing of core software products.
• Trained additional technical support personnel.
• Wrote the invoicing module for an large accounts receivable application in MicroFocus COBOL.

Technologies used: PowerBuilder 2.0 - 6.5, MicroFocus COBOL

Confidential, WA

Lead Analyst Programmer

• Part of team that developed a customized PC-based branch bank support system that gave bankers the ability to provide loan quotes and manage customer relationships more effectively. System was built using Paradox 3.5 and then rewritten using Visual Basic 2.0.
• Customized and supported ProLog-based application that printed all of the bank's loan documents. Worked closely with the bank's legal department to ensure the wording of all forms was correct.
• Developed a "Financial Calculator" in MicroFocus COBOL that computed payments, APR, etc.
• Wrote an on-line help system for the Visual Basic version of the application.

Technologies used: MicroFocus COBOL, ProLog, Paradox, Visual Basic