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Senior Reporting Analyst/developer Resume

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Washington D, C

SUMMARY:

Programmer/Analyst with over 15 years of experience in developing and maintaining software applications. Looking for a software developer position as a Crystal report developer or Oracle SQL developer, with the possibility of career growth. Knowledgeable in analyzing, designing, developing, coding, testing, implementing and documenting complex software solutions. Experienced in troubleshooting, debugging, and resolving production program software errors. A team player with strong industry experience.

AREAS OF EXPERTISE:

  • SQL Queries
  • Crystal Reporting XI
  • Business Objects Universe
  • Visual SourceSafe
  • Oracle SQL
  • Windows /XP
  • Excel
  • Toad 9.7
  • Access/VBA
  • Mainframe
  • Visual Basic
  • MS Word
  • Assembler
  • Easytrieve Plus
  • Administrator-Mtge.Application
  • Report Edge/Informatter


Professional Experience

Confidential,Washington D.C.
Senior Reporting Analyst/Developer 2011- Present

  • Managed and maintained Business Objects CMC application in support of service level agreement reporting
  • Maintained Crystal Reports application not limited to design, implementation and maintenance.
  • Provided VBA development using Microsoft Access
  • Interfaced with customer to develop customized reports on customer service statistics and SLA requirements.

Confidential, MD
Senior Consultant 2010-2011

  • Developing Crystal Report Writer XI programs and creating custom reports, experience with formulas/coding using oracle relational database management system database.
  • Using Toad SQL to create sql queries and produce report verifications.
  • Documented new Crystal Report programs using CMMI(Capability Maturity Model Integration- Level/2).
  • Saved program versions using Visual SourceSafe.
  • Participated in discussions with the customer along with assigned Business Analyst to clearly understand reporting needs.

Confidential,Baltimore, MD
Lead Programmer Analyst 2005 2009

  • Exposed possible credit card theft by developing Crystal reports showing compromised credit cards using the following tools
  • created SQL databases and queries
  • DTS packages(including VBScript),
  • stored procedures
  • Crystal Reports Business Objects Universe table used Exposing credit card theft in 4 minutes vs. 2 ½ hours.
    Proven ability to create custom reports from a relational database.
  • Crystal Reports development focusing on database queries
  • Code in Crystal Reports Writer
  • Code in Crystal Formula Language
  • Provided twenty-four hour on-call maintenance in support of existing Proof of Deposit system, production programs and JCL statements comprised of more than 130 COBOL programs.

System Administrator - Mortgage Origination System (Concurrent position) 2005-2008

  • Supervised, trained and provided instructional leadership on how to use the client server-based technology system for bank personnel within a network of over 150 branches - more than 1000 users.
  • Programmed system enhancements for new mortgage products. Created mortgage forms, tables, and reports for government, state, and customer line of credit applications.
  • Developed screens with drop downs menus, list boxes, and radio buttons to provide personnel with a more user-friendly experience. Troubleshoot and fix all system-related issues and installations.

Senior Programmer Analyst: 1995 2004

  • Designed and managed CICS COBOL overdraft funds system. During development, used mainframe COBOL, CICS, CEDF (Interactive Debugging), DL/I and VSAM databases.
  • Researched and modified CICS system using CICS/VS transaction debugging

procedures to determine cause of system problems. CICS automation
reduced user-processing time by 60% versus the old manual processing.

  • Created reports that saved the bank approximately $2.5 million per year in support of the bank’s real estate investment trust project.

Education:
A. A. Information Systems Programming

Additional Training Received:

  • Crystal Reports XI (Hammerman Associates Inc.)
  • Oracle DB 11g SQL Fundamentals I / (UMBC)
  • Oracle DB 11g Workshop I / (UMBC)
  • C# - Programming Hands On
  • Object Oriented Design (Learning Tree International)
  • WEB Development - Developing a Web Site Hands On
  • Web Development Design (Learning Tree International)
  • CICS Command Level Training (IBM)
  • CICS/VS Transaction Debugging (IBM)
  • BIC Advanced Report Creator Training (M& I Data Services)
  • Advanced Report Edge Training (M& I Data Services)
  • Advanced InFormatter Training (M& I Data Services)
  • Advanced Easytrieve-Plus (Computer Power Inc.)

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