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Operations Analyst / Ediscovery Analyst Resume

Blue Bell, PA

Objective To obtain a position in Information Systems, that allows for Professional, Educational, and Personal growth.

Employment

Jun'09 - Aug'09 Paragon Consultant @ Confidential, Blue Bell, PA Operations Analyst / eDiscovery Analyst

  • Siebel / SQL Navigator software reporting associate.
  • Averaging 100 cases per day.
  • Responsibilities include:
    • Following strict SOP guidelines for:
      • Analyzing case requirements.
      • Extracting information from the Oracle 9i database and legal database, via Siebel, SQL Navigator, and Documentum.

Jun'00 - Present Confidential, Collingdale, PA Operations Manager / Sales Associate

  • Contributing to net sales between $15,000 and $250,000 per event
  • Responsibilities include:
    • Setting up and breaking down of stands inside venue.
    • Customer service.
    • Monitoring and analyzing sales using SWOT or Strengths, Weaknesses, Opportunities and Weakness protocols.
    • Completing settlement of events. This involves:
      • Counting in and out of artist merchandise.
      • Paying artist and, or the venue a sales commission.
      • Software used: Microsoft Excel

Oct'07 - Aug'08 Confidential, Collegeville, PA Systems Analyst

  • Completed an average of 150 inventory requests per week. Requests include medical records, inventory, or supply lists.
  • Responsibilities include:
    • Utilizing Progress Software to expedite requests.
    • Building software tools to maximize time to finish request.
    • Sending out requests to customers through File Transfer Protocol, hard copy document (paper), or CD.
    • Employ Project Management to help forecast future tasks.

Sept'97 - Dec'02 Confidential, Bensalem, PA Sales Associate

  • Responsibilities include:
    • Customer service
    • Utilizing SWOT, Strengths, Weakness, Opportunities, and Threats, to analyze day to day sales.
    • Tracked sales and maintained inventory.

Education

M. S. Information Systems Management (MSISM) Advanced Technology B. A. Computer Management Information Systems (CMIS) Diploma

Software Languages:

Query Languages: SQL, PL/SQL Web Design: ASP, ASP.NET 2008, CSS, FrontPage 2003 Forensic Analysis: Pro Discover, FTK, Secure Clean Microsoft Office Suite: Word, Excel, Power Point, Project, Visio, Access, Visual Studio 2008 professional Object Oriented Programming: JAVA, C++, C#.NET 2008, VB.NET 2008, and Progress Software

Database Experience:Oracle10G

Hardware Skills:Proficient in CompTIA A+ Proficient in NETWORK+

References available upon request

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