Technology Manager Resume
Los Angeles, CA
SUMMARY:
- Over 15 years experience as a hands-on technology manager with experience designing,
- constructing and implementing technology solutions with the goal of increasing efficiency,
- fostering communication, expanding brand recognition and reach, and lowering operational costs.
- Work with organizations of all sizes to understand how to properly leverage various digital
- mediums from mobile, social, web, offline digital and kiosks to progress organizational objectives.
- Thrive in complex, high-pressure environments, with the ability to remove barriers to problems and work a team or individuals towards solutions.
- Consistent in successfully developing, growing, motivating and foster camaraderie between functional and technical teams both locally and internationally.
TECHNOLOGIES:
Platforms: Amazon Web Services (Cloud), Linux (Fedora/FreeBSD/Ubuntu), Mac OS, Microsoft
Windows Azure, Desktop and Server OS’s and Rackspace Cloud Services.
CMS/Code Frameworks: CakePHP, Drupal, Joomla, jQuery, jQuery Mobile, Liferay, Magento,
Phonegap, Prototype, Symphony, Titanium Pro(Mobile),Wordpress and Zend
Scripting/Services: .NET, Active Directory, Apache, HTTP/S, Java, JavaScript, JSP, LDAP,
ODBC, Oracle DB/Apps, PHP, POP, MySQL, MS SQL Server, Objective C, Oracle, SharePoint
and Exchange Servers, SAN, SalesForce/Apex, SMTP, VB and XML.
EXPERIENCE:
Director of Product, Confidential,Los Angeles, CA 2010-Current
- Lead a multidisciplinary task force to uncover the need-set to replace all core technologies for the organization, including both customer and internal facing applications.
- Build and empower a new department (Product) to drive organizational and revenue growth in a transformative manner in alignment with long-term goals.
- Worked to establish and implement a digital strategy encompassing, social, mobile and web properties for the organization.
VP of Technology, Confidential,Los Angeles, CA 2011
- Oversee all west coast IT and interactive projects and team members, foster personal growth and team cohesion.
- Developed an environment of innovation through adoption of business enabling technology,engaging both north american team members and clients to better assist them in understand transmedia (mobile, social and web) digital strategies.
- Work with agency to increase service offering into BI tools, mobile applications, social media engagement and enterprise level content management systems.
Director of Technology and Product, Confidential,Los Angeles, CA 1999-2004, 2009-2011
- Assembled and managed multiple concurrent local and international teams of developers to accomplish client specific projects. Constantly vetting and evaluating programming and development resources.
- Worked with clients to develop technology solutions for complex business needs. Through constant interfacing and thought leadership, was able to consistently deliver highly scalable and functional distributed applications on scalable platforms.
Director of Interactive Technology, Confidential,El Segundo, CA 2008 2009
- Researched, planned and implemented a holistic roadmap transforming the organization through technology encompassing server, infrastructure, LAN, desktop and web platform changes.
- Built, managed, motivated and led multi-disciplinary teams to develop strategic holistic technology roadmaps necessary to support long-term internal and external goals.
Director of Information Technology, Confidential,Culver City, CA 2004 2008
- Scoped, architected and developed a comprehensive B2B web-based financial reconciliation andcustomer relationship management system to track over $350 million in gift card sales annually, saving the company over $100k’s in client management efficiencies the 1st year.
- Migrate legacy systems to an enterprise-wide web based application. Oversee and staff internal implementation teams to work on new initiatives with American Express, Discover, MasterCard and VISA, including level 1 PCI compliance.
NOTABLE PROJECTS:
- Miami Dolphins This NFL team as part of their new website that was scheduled to launch in a short timeframe needed a fast and efficient way to serve website visitors multiple types of video and media. Assembling a strike force to develop an extremely flexible flash video player that could be used throughout their website and serves their streamed games online.
Implemented: Flash, PHP/MySQL Drupal integration, video served from Akamai CDN
- Outlook Amusements This thriving direct response and entertainment services company was having growing pains embracing technology and developing a company wide strategy. Working with stakeholders, I worked to establish a strategy and align the various business units to accomplish greater visibility and increased revenue per customer. Extended their product offering through new mediums including mobile (sms and cross platform apps), social, VOIP and web.
Implemented: .NET MVC/Wordpress Blog(PHP/MySQL), Data migration, SMS, MS Azure
- Oversee.net The internationally known resellers and monitizers of domain names, needed to reevaluate their internal tools and platforms for consistency and completeness data. After a needs and gap analysis, I had architected a platform to abstract a data layer that can be reused within other tools, and implement a new workflow and reporting engine. The implemented solution allowed for senior management and finance team to have greater control and accountability for their assets.
Implemented: PERL/PHP/MySQL Microsoft Dynamics CRM/SugarCRM, Talend ETL.
- Toyota In light of safety concerns, Toyota needed an efficient method to communicate with the public regarding these concerns. Developing an online dealership network including video and content that is customized for dealers nationwide. Through multiscreen initiatives to deliver consistent experiences across web, social and mobile. Ideation included 3 month creative discovery with 11 social media applications/engagement solutions. Flash video player, PHP/MySQL backend with a video transcoding automation, CDN, Facebook applications, IOS application,
- US Army The Army Experience Center - A $15+ million, 15,000 square foot in mall recruiting center for the US Army recruiting command in the northeast. Overseeing the build out of all of the technology assets including over 175 gaming PC’s, all cabling and infrastructure, 3 full sized combat simulator rooms, and many custom interactive software applications. The career pathing and educational software was delivered to participants via 50-inch touch screen displays throughout the center.
Implemented: Website: PHP Joomla and Zend Framework, MySQL Server, HTML presentation
layer, Sf.com integration. On premise: Saleforce.com Integration and custom analytics platform,
.NET, MS SQL Server, Custom Flash application.
EDUCATION:
B.S. in Business Administration and Information Systems