Software Engineer Resume
Orlando, FL
SUMMARY OF QUALIFICATIONS
- EDI Validation: Work includes complete business cycle management and hands-on production as well. Create EDI Testing process, documentation, and performance matrices.
- Communications and Security knowledge: Work with vendors to set up electronic communications and clearinghouse communications, including protocols such as Frame Relay, FTP, Dial-up, and others. Encryption software was also selected and tested, including SSL, PGP, and encryption keys, both public and private.
- Use cases, test plan creation and Companion Guide development: Test plan design, from stage to production, including both internal and external requirements. Companion guides and crosswalks were developed using Excel. Insurance and clearinghouse entities were consulted to insure proper integration and compliance, research done on segments and elements as needed. Mapping staff were instructed on EDI issues and management was made aware of systems issues, status, and progress.
- Solid management skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environment.
- Analytical thinker that consistently resolve ongoing issues or defects, often called upon to consult on problems that have eluded resolution by others.
TECHNICAL EXPERTISE:
Languages Java, C++, C, XML, JavaScript, SQL
Concepts OOA/OOD(UML, Design Patterns, Refactoring) Networking, Network Routing Protocols, TCP/IP, Unit, Module and Systems Level Testing, Multiprocess synchronization,
Software SQL Plus, Microsoft (Word, Excel, PowerPoint, Outlook, Project, Assembler) Lotus Notes
Systems Trusted Link Enterprise (TLE), GENTRAN Windows (95, 98, 2000, 2003, XP, NT) UNIX, SAP, Microsoft SQL Server, Clarify, Seibel
Hardware SQLServer/2003, IBM AS/400
PROJECTS
Logistics Training Program
- Initiated implementation of a four-week training program at Philips Medical Systems to teach the database enhancements of SAP and Clarify for new hires. Also, trained existing logistics personnel so they could upgrade their systems knowledge for the end-users of the applications.
- Worked for three months with various business units and systems analysts to meet the needs of the off-site training program in Cleveland, OH.
EDI Client Transitional Implementation
- Managed a six-month project execution, resources, and tracking of lag and lead time in Microsoft Project for new and current INOVIS clients. Also used my expertise in EDI networks to integrate client Electronic Data Interchange (EDI) transmission of electronic documents on Microsoft SQL Server. This greatly improved the networking platform that utilized the TCP/IP and WebX protocols.
- Worked with various Fortune 500 companies to meet their need for secure electronic document transmission of purchase orders and invoices for payment from their vendors.
- Lead a team of eight EDI coordinators to assist in project initiation so as to complete the project by the implementation deadline.
Bachelor of Science in Technical Management,
Confidential University
Associates of Arts in Electronics and Computer Technology,
Confidential University
PROFESSIONAL EXPERIENCE
11/07- 08/09 Software Engineer for, Confidential, Orlando, FL
Expertise in Windows Server Maintenance, Application Design, and Analysis of current products:
- Ensures compliance with customer requirements specified in project documents.
- Communicate with Software Project Lead to implement “proof of concept” task for the application and project deliverables simultaneously.
- Manage implementation and design standards for Window SQL Server 2005 configuration utility and database devices managed by the configuration utility.
- Adhere to all operational documentation needed to engineer, program and commission the Server within the initial project planning assigned by the Software Project Lead.
- Controls supplies, manufacturing and SQL programming to meet the project requirements.
- Document concurrent technology and recommended changes to component and systems to gain maximum quality and cost effectiveness while maintaining system performance and reliability.
- Participates in every operation, as required, such as programming upper level controls in web portals using Java, C++ languages, and SQL for databases manipulation, reports, testing and start-up of the server use at the client’s site.
06/07- 11/07 Client Benefits Project Coordinator, Confidential, Orlando, FL (Spherion)
Expertise in Client Service Management of plan sponsor data requirements for system processing transactions:
- Developed and executed plans to improve customer satisfaction and overall quality with a focus on off-shore processes.
- Supported delivery of contractual and internal performance standards and support client reporting needs.
- Supported new Client Service implementations and existing client change controls
- Managed escalations and responses to client escalated issues.
12/06- 05/07 Implementation Analyst II, Confidential, Alpharetta, GA
Expertise in Managing Transition of Client systems to the INOVIS network and Account Transaction Analysis:
- Conducted client requirements gathering in order to provide, but not limited to the following: INOVIS product implementation, training of products and services, document creation, forms creation, and network map creation.
- Performed unit testing of new and modified network maps.
- Performed quality set-ups in test and production environment using INOVIS data transformation tools.
- Reviewed and performed QA testing of network maps received from Off-shore development teams by coordinating network mapping work.
- Used transformation software to de-bug existing network maps.
- Created and implemented rebates (EDI 867), purchase orders (EDI 850/875), PO acknowledgements (EDI 855), invoicing (EDI 810/880), advance ship notices (EDI 856), vendor managed inventory processing (EDI 852), warehouse shipping notification (EDI 940), load tenders (EDI 204), shipment status (EDI 214), response to load tender (EDI 990), remittance advise (EDI 820), lockbox (EDI 823) and other confidential electronic documents.
07/03-05/06 Logistics Escalation Coordinator III, Confidential, Atlanta, GA
Expertise in Logistics Business Operations and Account Evaluation:
- Act as Team lead to less experienced coordinators for training and mentoring.
- Produce EDI Testing environments for HIPAA EDI transactions. Produce and maintain all vendor performance matrices, including details numerical analysis.
- Create project documentation. Define and suggest needed improvements to management and perform a key role in execution of those roles, including reporting and custom applications for analyzing flat files as well as HIPAA EDI files.
- Utilize Planner Group function of SAP to process Back Order escalation request
- Act liaison between Response Center, Field Engineers, and Warehouse in regards to parts sourcing.