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Senior Staff Writer Resume

SUMMARY:

  • Experienced Technical Writer — Software, Hardware, and Firmware Documentation
  • Versatile writer with extensive background in online and printed technical documentation.
  • Very comfortable working in a diverse environment with engineers, programmers, marketers, executives, support staff, writers, and designers.
  • Computer Science foundation enhances writing skills.
  • Writes hardware, software, API, and firmware documentation to rigorous standards for clarity, readability, completeness, and compliance with standards. Creates and edits ISO9000 documentation; leads internal audit teams
  • Manages projects from start to finish: hires and/or assigns personnel, determines project scope, assigns project tasks, reviews/edits all project documentation for adherence to company style guides and/or other standards
  • Performs technical writing of all forms of instructional and installation manuals for Fiber Channel, Ethernet, SCSI, and iSCSI ASICs, BIOS, host bus adapters (HBAs), and network interface cards ( Confidential ).
  • Develops installation manuals for operating systems, hardware, database management systems, and data communications products for both workstations and server systems
  • Creates templates and style guides for both technical and marketing documents
  • Leads, manages teams of writers and contractors. Makes deadlines, nails the budget

AREAS OF APPLICATION EXPERTISE:

  • FrameMaker
  • Windows
  • Adobe Acrobat
  • Linux
  • Microsoft Word
  • Unix
  • Visio iOS
  • InDesign

EMPLOYMENT HISTORY:

Confidential

Senior Staff Writer

Responsibilities:

  • Creates Confidential manuals for use by system engineers in the development of printed circuit boards, and firmware specifications for driver development
  • Wrote a suite of end - user software and hardware manuals for Confidential 's HBAs
  • Using OEM-supplied templates and style guides, created end-user documentation for Confidential HBA products used in the VAR and channel storage area network (SAN) markets
  • Works directly with subject matter experts including electrical engineers, system designers, signal integration teams, system engineers (SEs), and marketing staff
  • Creates and maintains format, style, and graphic standards for technical and marketing documents using FrameMaker and InDesign
  • Creates and maintains document production schedules
  • Represents documentation support group in departmental status meetings

Confidential

Consultant

Responsibilities:

  • Created a consistent, brand-compliant look and feel for all of their printed material, working with the engineering, marketing, and sales departments.
  • Wrote all documentation for the company, including data sheets, user’s guides, and device specifications.

Confidential

Technical Writer

Responsibilities:

  • Wrote or updated existing software documentation for system users
  • Independently wrote hardware installation guides for engineers responsible for monitoring and repairing communications equipment, interfacing directly with programmers, engineers, and support personnel. Talents utilized on this job include:
  • Created style standards for existing documents using Ventura Publisher
  • Created artwork using CAD software

Confidential

Associate Technical Writer

Responsibilities:

  • Coordinated efforts of writers working on a suite of manuals, and multiple writers working on the same manual
  • Wrote documentation for both software and hardware, with no prior knowledge of the product
  • Aided programmers testing and debugging software being documented; recommended software modifications to improve ease of use

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